The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... Zobacz więcej
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Lokalizacja
Zmień lokalizację134 High Street, IV30 1BW Elgin, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
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Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center i... Zobacz więcej
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Agnieszka was absolutely fantastic in getting my major issue sorted (an issue created by Voxi). She was very patient, and very knowledgeable. It had been a very frustrating experience with Voxi so fa... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Elgin
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
134 High Street, IV30 1BW, Elgin, Zjednoczone Królestwo
4,9
Doskonała
86 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Rennie was very helpful
Rennie was very helpful, everything was good.
16 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Daniel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Really helpful and good at explaining…
Really helpful and good at explaining things to me.
Getting a phone has been a challenge starting up as a business for the first time but this experience today was exceptional.
12 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hey Alison,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Conner was Helpful with transferring my…
Conner was Helpful with transferring my data from my old s8 to my s24. What an upgrade. Thank you.
17 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Alison,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store with Conner.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Richard was very helpful
14 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hey John,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service
Very good service, friendly and did everything possible to help and it was a success.
Agnieszka was great.
6 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Nick,
Thanks for the excellent feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went into Vodafone to move from 02
Went into Vodafone to move from 02. Conner helped me getting my PAC and choosing a new phone from me and was very patient which was very appreciated. thank you
3 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Sandra,
We’re glad to hear you found the best option for you when visiting Conner in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Rennie was very Helpful and explained…
Rennie was very Helpful and explained everything clearly
2 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Judith.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the help Rennie provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Good advice from Conner on what phone…
Good advice from Conner on what phone to buy and help transferring my stuff from one phone to the other. I wouldn't have been able to do it myself.
20 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Elizabeth,
This is lovely feedback for Conner. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Agnieszka was absolutely brilliant
Agnieszka was absolutely brilliant. So helpful. All sorted. New SIM and account all fixed.
Great service.
20 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Paul,
This is lovely feedback for Agnieszka. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful
Rennie was very helpful. He had knowledge about the device I was interested in and explained the perks well. He also was very informative about the contract details.
6 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi there! I'm glad to hear Rennie was able to assist you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
VODAFONE (Elgin)Connor was extremely helpful and…
Connor was extremely helpful and patient when I got my new phone and helped me to navigate to stuff. I’m somewhat a Bit of Tekkie dinosaur but he answered all of my questions kindly and patiently. Great customer service - thank you
26 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Patricia,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service from Richard at the Elgin branch. He helped me choose the best and most appropriate phone for my uses. Very patient and extremely helpful. Everything done with politeness and a smile.
12 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Paul,
Thank you for your review and feedback for Richard.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rennie in the store was extremely…
Rennie in the store was extremely helpful and provided all the service I required in an efficient and friendly manner . Very satisfied
10 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Colin, thanks for your feedback for Rennie. It's great to see they were patient and helpful today 😊
Thanks, The Vodafone Social Media Team
Agnieszka Was a great help i was…
Agnieszka Was a great help i was finding it hard to set up my account online and also has a few queries to do with billing all of which was all sorted for us before leaving.
6 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Elgin
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really great experience
Really great experience in store today where Aggie helped me to set up a new contract. Lovely and helpful with clear and concise information on what I was looking for and how best to help me.
18 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Rachael,
Thanks for taking the time to share this amazing feedback with us. We're so glad you had such a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Replacement SIM card Activation
On 4thJune2024 I had cause to visit my local Vodafone retal store in Elgin, Scotland. There was a successful resolution, along with cordial exchanges, indicating the root cause of not achieving replacement SIM card activation via the online request form ( it was a security issue, overcome by verification using debit card). On top of this the store adviser (Connor) resolved a number of other issues relating to logins and PIN codes. All in all, I departed the store as one happy and satisfied Vodafone customer - hence the 5 star review. It shows that so much more can be achieved when speaking directly with a competent technical adviser, in-store.
4 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi there,
Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and straightforward advice…
Very helpful and straightforward advice on new phone and plans. Excellent.
8 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Will,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Elgin Vodafone
Rennie was really helpful and explained everything clearly to me. Highly recommend Elgin Vodafone
8 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Gillian,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Absolutely superb service.
Absolutely superb service.
Rennie went the extra mile, he provided a superb service and ensured everything within our phone was working perfectly before we left the Vodafone shop.
5 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Elgin
Hi Roy. Thank you for your review for Rennie. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
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