Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację7 High Street, SN15 3ER Chippenham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Zobacz więcej
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Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly. I don't think I could have sorted it myself
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We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Chippenham
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
7 High Street, SN15 3ER, Chippenham, Zjednoczone Królestwo
4,8
Doskonała
119 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Nothing was to much trouble
Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!
28 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team
I queued for 20 minutes before being…
I queued for 20 minutes before being seen Some customers left before then.
11 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Gealdine,
Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The customer service provided by Jo in Chippenham Vodafone store…
The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.
11 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Chris,
Thanks for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Loads of help from the team,managed to…
Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all
22 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Philip,
We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Alex was fantastic
Alex was a fantastic help. Answered all questions and met my needs
4 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hey Nathan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super service by Grace
We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.
17 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Sally,
Thank you for taking the time to review and sharing this great feedback for Grace.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Have used Vodafone for many years they…
Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.
8 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi there,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help and advice when upgrading…
Great help and advice when upgrading plans by Alex. We saved some money which was great.
2 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hey Garry,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alex was extremely helpful He went…
Alex was extremely helpful He went through everything for me so I understood exactly what was going on
Would definitely recommend him
22 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Sharon,
Thank you for your review and feedback for Alex. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The manager was very helpful as we had…
The manager was very helpful as we had to up grade my phone as he was also training new member of staff the manager was very helpful at all time and explained everything very well and maded sure that we understand and very plasent to us .
12 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hey Lucy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saved me millions!
4 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hey Debs,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saved 80 on broadband
2 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Nick,
This is great to hear! Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Molly was really friendly and helpful…
Molly was really friendly and helpful and made me feel very welcome in vodafone! Thank you molly
31 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hey,
Thanks for letting us know what an amazing job Molly did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you to Sam for upgrading my phone…
Thank you to Sam for upgrading my phone and ensuring that I was on the best deal for my needs. Excellent customer service.
24 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Ellie,
Thank you for your review and feedback for Sam. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super Jack
Jack was super helpful dealing with a broadband issue.
I needed a cable so I could connect my phone to my new router.
Having been dealing with customer service online for several weeks without much joy, Jack went our of his way to ensure the cable I need will be delivered
13 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hey James,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The team were great.
The team were great.
Thank you for your help :)
31 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Thanks for the brilliant feedback, Haydi! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really lovely and helpful people !
Really lovely and easy to talk to, super helpful and explained things I didn’t understand with patience
10 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Ema,
This is such an amazing review for our Chippenham store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I was served by Molly
I was served by Molly
She did a really good job at helping me decide what phone to go for. She was really helpful and friendly
10 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hi Karen,
It's great to see your kind words for Molly. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Please pass on my thanks to Mikki
Please pass on my thanks to Mikki, in your Chippenham, Wiltshire, store. I’ve had a couple of (minor) problems recently, and they were quickly sorted out by Mikki in a professional and friendly way. Excellent service!
15 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Hey John,
It's great that Mikki was able to help, and provide a positive experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Pre ordered/upgraded, Riah is amazing
Pre ordered/upgraded to the new iPhone yesterday, customer assistant Riah was extremely helpful & patient, she even stayed slightly later to get it sorted & ordered for me after a few issues online, very professional service & great knowledge when asking for info, would highly recommend seeing her for any info/phone/upgrade needs
15 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Chippenham
Thanks for your review. Glad to see Riah was able to help with your upgrade. I hope you enjoy your phone.
Thanks, The Vodafone Social Media team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.