Vodafone UK - Chester le Street Recenzje 

204
Wynik TrustScore: 5 na 5

4,9

82 Front Street, DH3 3BB CHESTER-LE-STREET, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.

Reakcja na opinię

Oceniono na 5 z 5

We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 82 Front Street, DH3 3BB, CHESTER-LE-STREET, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

204 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(204)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 418

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A great day

I came into the shop because i had a text, my plan was coming to an end. Mandy was a great help in securing me a better cheaper deal.

15 maja 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hey Daniel,

Thanks for the lovely review and fantastic support for Mandy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from Liv today

Great service from Liv today. Sorted a great deal for my new phone. Highly recommend going into the store as they are super helpful.

14 maja 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hey Sharon,

Thanks for the lovely review and fantastic support for Liv.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lovely customer service and always so…

Lovely customer service and always so helpful, Liv has helped us in the past with our phones and helped us switch over our broadband. Overall lovely customer service!

10 maja 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hey Jade,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic experience from start to finish

Jack was fantastic from start to finish, very helpful and informative. Highly recommend.

26 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hey Jason,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service and very helpful and…

Excellent service and very helpful and polite

8 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Assistant was very good and helpful…

Assistant was very good and helpful Mandy went through Every thing very thorough

4 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hey Cindy,

Thanks for the lovely review and fantastic support for Mandy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from Jack and Liv


Great service from Jack and Liv, their knowledge is extensive and they're very supportive.

18 marca 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hello Dee,

It's great to hear that you received a 5 star service from Jack and Liv. Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service from James

Excellent customer service from James, absolute credit to Vodafone at Chester le street. Had put off having to renew home broadband, upgrade a phone and sort out additional Sim card options. James made it as simple and as uncomplicated as possible. I ended up with a brilliant deal, and a positive customer experience
thanks to James and his knowledge. The Chester le street store had a lovely friendly and professional team and I would absolutely recommend them to help you 👌

8 marca 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mandy at Vodafone

Warm welcome to the shop kind and ever willing to help makes me as a customer feel good

13 marca 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hi Octavia. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Super helpful

Super helpful
Staff
Liv was very informative chatty and knowledgeable

10 marca 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hello Sara,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant

Brilliant, great support and information about all the plans

7 marca 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Thanks for the five star review, Lavinia! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Liv was a pleasure to deal with

Liv was a pleasure to deal with, the first person I’ve dealt with in a phone shop who was capable of clear and concise expression.

3 marca 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hello Christine,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Liv.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I have never met anyone as brilliant as…

I have never met anyone as brilliant as Leon’s service. He helped me fix my device and made my bills £15 cheaper. User friendly for all ages highly recommended.

3 marca 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hello Moira,

Thanks for letting us know what an amazing job Leon did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I would recommend Chester-le-street…

I would recommend Chester-le-street Vodafone Shop if you are in need of any sort of help. We went in and Liv helped us sort out a phone. She went though all the options, best deals and prices. She was very professional and friendly too, made us feel at ease straight away. Very happy with purchase and the whole experience. Thanks

22 lutego 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hi Melanie. Thank you for your review for Liv. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Staff friendly and very helpful

22 lutego 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hey Lee,

Thanks for letting us know what an amazing job our Staff Team did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer service

They answered all my questions, Leon was great and very friendly. Get yourself down the shop even just for a chat.

21 lutego 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hey Lorenzo,

Thanks for letting us know what an amazing job Leon did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great assistance by Liv

Great assistance by Liv, troubleshooted and found the fault on my phone and did a great job getting me a new deal.
Alot of time spent with great appreciation....the reason I always prefer to come in store. Thanks!!

20 lutego 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hi Stephen.

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

New mobile purchase at Vodafone

Leon's expertise and assistance were invaluable during our mobile phone purchase; his pleasant and friendly demeanor made answering our numerous questions a true pleasure. Leon is a credit to Vodafone 😀

3 lutego 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hi Mo. Thank you for your review for Leon. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing customer service

Amazing customer service! Super helpful and really good with my little boy whilst he was waiting for me to get my phone sorted out! Liv and Leon went above and beyond to help me. Very greatful!

28 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hi Shannon,

This is such an amazing review for Liv and Leon. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Leon’s service was absolutely brilliant…

Leon’s service was absolutely brilliant 10/10 highly recommend speaking to him

27 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Chester le Street

Odpowiedź od Vodafone UK - Chester le Street

Hi Christopher,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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