I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Zobacz więcej
Reakcja na opinię
Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Zobacz więcej
Reakcja na opinię
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Chester Grosvenor Centre
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Zjednoczone Królestwo
4,9
Doskonała
284 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Jamie was extremely helpful gave me a…
Jamie was extremely helpful gave me a great deal and even transferred all my data
24 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Yvonne,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable
23 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone and broadband
I was thinking about buying a new phone and called into Vodafone and Alan was an extremely helpful and knowledgeable gentleman. He actually saved me over £60 a month.
14 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Hilary,
Thanks for the lovely review and fantastic support for Alan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service today from Jamie
Excellent service today from Jamie. Thanks
17 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Kathryn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was extremely helpful
Jamie was extremely helpful, gave me a great deal on my phone and Wi-Fi and even transfered all my data from my old phone
11 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone contract
I've been a vodaphone customer for over 10 years now and there's a reason for that, and that's mainly down to the helpful customer service that this branch provide everytime I visit. The staff that work there always make me feel comfortable from the moment I step foot and do there absolutely best to find a solution to my problem or help find me the right deal that suits me, making me feel satisfied every single time !!
26 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Ben
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone problem fixed in store
My phone had stopped receiving calls so I spent 3 consecutive days to customer support trying to fix it, but the problem was not resolved. I decided to go into a Vodafone shop as a last resort & if unsuccessful would request my pac code to move to another provider. I was served by a very helpful member of staff called John who did numerous checks and then tried a SIM swap which worked! Just wish I’d gone into the store for help at the first instance rather than wasting 6.5hrs of my time on phone calls. Thank you John!
26 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Alison,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jon has been very helpful three times…
Jon has been very helpful three times at Chester Vodafone with issues regarding my mobile phone.
23 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hi Bryan. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks
Steve was efficient, helpful and informative. He got a good deal for my wife and I. Just a small point, he could be a little friendlier, introduce himself, ask my name and maybe smile. Overall thank you Steve & Vodafone
20 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hi Dave. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super efficient service from Steven at…
Super efficient service from Steven at Chester Vodafone 👍🏻
13 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Jason,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Steven
Steven listened then provided a number of options for me to consider, offering appropriate guidance throughout. He was very polite and at no point did I feel obliged to purchase.
5 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're happy to hear that you felt listened to and received helpful guidance. We appreciate that you felt no pressure to buy.
Thank you for your positive feedback,
Vodafone Social Media Team
Very good service from Steven.
Very good service from Steven. Patient, courteous and helpful.
30 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Bryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served today by Steve I think his name…
Served today by Steve I think his name was but what a superstar
Sorted my phone back up out and I will for sure be swapping my broadband over next month with him.
What a credit to Vodafone
16 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Gavin,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Steve was really helpful
Steve was really helpful, going above and beyond to explain really clearly, give good advice, get the best deal. Been with Vodafone for a long time and this was very good service.
10 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Kate,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Steven.
Steven was so good and clear at explaining the different options l had.
Professional and kind.
6 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Nikola,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service!
I came into the store looking for advice on my next phone / contract to purchase. Stuart was very knowledgeable about Vodafone’s products and tariffs. And it was obvious he was aiming to get the best option to suit my needs ie camera, storage data, battery life and roaming GB needs. He really took time to also explain the benefits of going with Vodafone vs competitors. I learnt a lot and left knowing I wanted my next mobile contract to be with Vodafone. I would have bought the mobile model there and then if it had been in stock in Chester. Thanks so much for the guidance Stuart!
13 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Emma,
Thanks for the lovely review and fantastic support for Stuart.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
7 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
He was so kind & worked until the…
He was so kind & worked until the problem was sorted.
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful, friendly, proactive!
Absolutely fantastic service from this team. Never used Vodaphone before but went in with a quite obscure requirement that their network was best placed to serve. Terri, the Store Manager, found the best way to make it happen quickly, easily, knowledgeably, and in the most affordable way. She then very patiently and proactively helped me through all the relevant set up until I was comfortable I had all I needed and was ready to go. Would absolutely recommend this branch. If all Vodaphone experiences are like this, I may need to consider switching my main contract to them.
1 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey there,
This is great to hear! We really appreciate the feedback. It brings us great joy to know Terri was able to help you out seamlessly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, showed time and patience with me especially a slow learner many thanks
31 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Stewart,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.