I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Zobacz więcej
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Lokalizacja
Zmień lokalizację3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Zobacz więcej
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Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Zobacz więcej
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Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Chester Grosvenor Centre
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Zjednoczone Królestwo
4,9
Doskonała
284 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent service from staff
24 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Phil,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alan was a great help in store today
Alan was a great help in store today. I had a problem with my phone but he got me back up and running. Thanks
23 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Eleanor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely fabulous customer service.
Absolutely fabulous customer service.
22 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
In store Chester
Terry made our new phone purchase easy , we couldn’t have hoped for a better service
1 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tanya she’s the best
20 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Steve was very helpful .
Steve was very helpful and explained everything. Explained how to obtain my MAC code and helped me to get it. Overall a good experience.
13 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're happy to hear that our agent Steve was helpful and that you had a good experience. We appreciate you taking the time to share your feedback with us.
Thanks,
Vodafone Social Media Team
Super Service
Steve was really helpful arranging a new phone for my husband and replacement phone tarriff for us both. Great service 👍🏻
13 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're happy to hear that the new phone arrangement and replacement phone tariff worked out well.
Thanks for your review,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie was extremely helpful gave me a…
Jamie was extremely helpful gave me a great deal on my sim plan and transferred all my data to my new phone
10 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the helpful assistance you received with your new phone and plan. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alan was a great help today
Great sense of humour, helpful with older clients.
8 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hi. We're happy to hear that our team's humour and assistance were helpful. Thank you for your positive feedback; we appreciate it greatly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was extremely helpful gave me a…
Jamie was extremely helpful gave me a great deal on my new phone and even transferred all my data from my old phone
4 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service from Alan
Great customer service from Alan. I was new to the concept of air time plan having previously bought my phone outright.Everything pertaining to the contract explained clearly in an easy to understand language. The new Apple pro 17 looks amazing.
20 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I was served by Alan
I was served by Alan. Alan gave exemplary service. Very knowledgeable. Was open and transparent in his review of the options available.
18 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
When we came into store we had a few…
When we came into store we had a few problems we needed help with taniya could not do enough for us she was fantastic and Steve he helped me transfer all my data just for that we will always come back to store
15 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Terri was extremely friendly and…
Terri was extremely friendly and helpful transferring all my data to my new phone I collected today
8 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
A great experience
It was our intention to find another provider as we were being bombarded with good deals for broadband and phones. Instead Jamie convinced us to stay, updating our deals to the latest available, and saving us money. He still managed to part us with money for a device, but we still came out of the store with a great deal. This Jamie did with charm and good humour and we are extremely pleased with the outcome.
6 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jamie was very hepful
Jamie was very hepful, gave me a great deal on my new phone and transfered all my data from my old phone
6 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jamie was extremely helpful gave me a…
Jamie was extremely helpful gave me a great deal on my new phone and transferred all my data from my old phone to my new one
6 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding Help
The help I received in the Chester branch was outstanding. I am in my eighties and have very little understanding when it comes to technology. Terri spent a great deal of time explaining the kind of phone that might be suitable for my needs. She was very kind, patient and in no way pushy.
25 września 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Jill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Service from start to finish
Steven was extremely polite, knowledgeable and appreciative of our situation and instantly focused in on what was important for us, in terms of the service package we were looking for.
He took the time to clearly explain how everything was going to work, the associated costs and benefits.
He made it easy and took care of the hard work. It was a breath of fresh air compared to having to do it ourselves on the web or via the phone.
Could not recommend enough
4 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Chester Grosvenor Centre
Hey Christopher,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.