I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację152 High Street, GL50 1EN Cheltenham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Zobacz więcej
Reakcja na opinię
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Zobacz więcej
Reakcja na opinię
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Cheltenham
Napisane przez firmę
Dane kontaktowe
152 High Street, GL50 1EN, Cheltenham, Zjednoczone Królestwo
4,9
Doskonała
423 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Azad was polite and patiend at dealing…
Azad was polite and patiend at dealing with my issue
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hi Ann,
We really appreciate your wonderful review and the amazing support for Azad.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Ikran was really helpful and friendly…
Ikran was really helpful and friendly to get me the right phone for me.
Ikran also broke everything down for me so I could understand payments and the trade in.
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hey Abby,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luther was extremely professional
Luther was extremely professional, efficient, friendly and knowledgeable. He explained everything clearly in an easy to understand format. Natural communicator and put me at ease. A credit to your business!
3 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hey Diane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly staff that…
Very helpful and friendly staff that listened to what I needed.
29 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hey Alexander,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Arron sorted me out with a new phone quick and easily. Top service, would definitely recommend
27 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hi Rufus,
Thank you for your fantastic review. We are delighted to hear your positive feedback. If you require any assistance, please don’t hesitate to reach out to our Social Media team through the following channels:
Instagram - https://ig.me/m/vodafone
Best regards,
Vodafone Social Media Team
Michael was extremely helpful and went…
Michael was extremely helpful and went out of his way to assist me. Excellent service
25 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hi Ben,
Thanks for your kind words for Michael. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service from Luther
Excellent service from Luther. Thank you!
22 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hello Bill,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shan completed a data transfer for me
Shan completed a data transfer for me. I was very happy with the outcome
18 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hi Roy,
Thanks for your great review of Shan! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Vodafone…
Excellent service from Vodafone Cheltenham from Luther
18 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hello Carol,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Azad and Alex gave me excellent…
Azad and Alex gave me excellent customer service and stayed behind late for me
17 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hello Georgie,
It's great to hear about the positive experience which you've had with Azad and Alex. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shan done a great job transferring my…
Shan done a great job transferring my date onto my new phone :)
13 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hi Nigel. Thank you for your review for Shan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Luther
Great customer service from Luther. Very polite & helpful. Really happy with the deal for a new phone upgrade.
Thanks very much!
8 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Ikran- Was very present and explained…
Ikran- Was very present and explained everything.
8 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Cheltenham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
AZad provided great customer service…
AZad provided great customer service and helped solve my issue
5 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
What super feedback for Azad! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We went in to see about moving to…
We went in to see about moving to Vodafone from EE and Kellie could not have been more helpful! She was absolutely brilliant! She was very patient and just lovely!
4 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hi Mary,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Kellie was a fantastic help today
Kellie was a fantastic help today, answered all my questions and made it very simple and straightforward. Would definitely recommend! Service was top notch!
4 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hi Keeley,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ikran has been great
3 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Hello, Keith,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Cheltenham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Alex was great help today
Alex was great help today, he helped us sort out a couple of sim only plans to suit our budget.
A very pleasant member of staff
1 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cheltenham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.