From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Zobacz więcej
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Lokalizacja
Zmień lokalizację3 The Parade, CT1 2JL Canterbury, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative. Upgraded to a newer phone for a couple of pounds more per month.
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We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Zobacz więcej
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I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Canterbury
Napisane przez firmę
Dane kontaktowe
3 The Parade, CT1 2JL, Canterbury, Zjednoczone Królestwo
4,8
Doskonała
266 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
New mobile phone and broadband contract …
Easy to sort out new mobile phone and broadband with added bonus of a 10% discount for taking out both at the same time. Friendly and efficient team who sorted everything out quickly. Thankyou Sophie ! (Ed and Rob too)
21 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Katy,
This is a lovely review to hear for Sophie, Ed and Rob. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great experience
My husband and I went to Vodafone Canterbury and the sales rep, Edward, was great. Give him a raise!
9 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Abigale,
This is such a great review for Edward. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Props to Edward!
Vodafone's customer associate, Edward, was fantastic! He was knowledgeable, warm, and most of all helpful.
9 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Jon,
This is lovely feedback for Edward. Thanks for your kind words and taking your time to share the experience
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I had a great customer service from Locu and Joy…
I had a great customer service from Lucy and Joy to set up my new broadband. They are a real asset to the company.
20 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Akaba,
Thanks for taking the time to review and sharing this great feedback for Lucy and Joy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone is the best
Joe took out time to listen to me and also heard patients for me to make a choice.
2 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Constance,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service from Sharia very…
Excellent service from Sharia very helpful bubbly, very good with helping me understand the break down
4 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Jane,
Thanks for your amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Edward was amazing .
Edward was amazing .. he was so helpful I was in right pickle with my phone he went through it all step by step set up new phone transferred all my data and checked it all for me before I handed over my old phone top class quality help lovely chap !!
19 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Bee,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The staff greated me when I arrived at…
The staff greated me when I arrived at the store and I was attended to as soon as possible the 2 staff helped me out there names were sharna and Joe
17 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi there,
We love to hear it! Thank you so much for the positive feedback. We're delighted you had such a great experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Sharna is amazing great person talked…
Sharna is amazing great person talked through everything this perfectly
9 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hey Tom,
Thank you for your review. It's great to hear what fantastic service you received by Sharna.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Zac gave excellent advice and saved me…
Zac gave excellent advice and saved me lots of money.
9 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Mandy,
Thank you for your review and feedback for Zac. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent Customer Service
Due to family circumstances changing, I went into Vodafone Canterbury to review our family plan. I spoke to Joe, the Assistant Manager who was a fantastic help, explaining everything in layman’s terms and advising me on services that I had in my plan that I didn’t actually essentially need. He sorted out the whole plan and the following day when I came back to sort out my husband’s phone, Tolu helped with that (she was great too) and then Joe came and itemised everything for me so I can more accurately budget each month. We walked away feeling more in control of our family plan budget and a clearer understanding of how each plan works. Joe was a true professional with an extensive knowledge. He is a credit to your company.
2 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hey,
Thank you for your review, the support is much appreciated.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Probably the best upgrade experience…
Probably the best upgrade experience I’ve had with Vodafone & I’ve been a customer for over 20 years !
I had the pleasure of Patrick serving me , acknowledged me as soon as I came into the store and couldn’t be anymore helpful ,
Protect this man at all costs ! Whatever you’re paying him……. Double it with cream on top.
I’ll only ever come to Canterbury now for my phone upgrades etc - as long as Patrick is still there ! See you in 3 years
4 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hey,
We love your support for Patrick, thank you for sharing your experience!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Was very helpful
4 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Vicky,
Thank you for your review and feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tolu was superb
Tolu was superb, excellent service and extremely knowledgeable. Explained everything very well
11 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hey Declan,
Thanks for letting us know what an amazing job Tolu did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zak was a great help getting our phones…
Zak was a great help getting our phones set up after systems not working and being sent away yesterday.
8 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Nicola,
Thanks for taking your time to leave this review for Zak and your patience with going back to the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service from all Instorr…
Great service from all Instorr especially Rob the manager. I feel went the extra mile to get my service today.
8 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Jon,
This is such an amazing review for Rob. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Pat was super helpful
Pat was super helpful, friendly, and found the info I needed quickly.
5 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi Matthew. Thank you for your review for Pat. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Told was great
Told was great, helped set up my phone for me as well.
4 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hi JENNIFER,
Thanks for this feedback for Told. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Pat helped me with my new phone.
19 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hey Jill,
Thanks for taking the time to review and share this feedback for Pat.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Staff were very helpful with my query
18 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Canterbury
Hey there,
This is great to hear! Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.