We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.
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I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Zobacz więcej
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I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Cambridge Grand Arcade
Napisane przez firmę
Dane kontaktowe
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Zjednoczone Królestwo
5,0
Doskonała
420 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Holly went above and beyond to get our…
Holly went above and beyond to get our sims in record time. Very very thankful 🙏
1 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Five star experience
A very polite, knowledgeable, and respectful salesperson
1 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Roger,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Marek,
Thanks for the lovely review and fantastic support for Fadil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Was consulting with Fadil, which I found really helpful.
19 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you received great support! We appreciate your feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Couldn't of been simpler
Holly was absolutely amazing. Genuinely so grateful. She listened and immediately understood what I needed. Got me a fantastic deal, was professional, friendly and super approachable. Thank you!
16 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience,
Thanks,
Vodafone Social Media Team
Clear and helpful advice l
Clear and helpful advice concerning a relatively complex trading in and air time contract
16 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey! We're happy to hear that our advice was clear and helpful while navigating the complexities of trading in and air time contracts. Thank you for your positive feedback!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve been today at Cambridge Grand…
I’ve been today at Cambridge Grand Arcade, I met Denisa who was more than great to help me to solve an issue. She has been very patient, helpful and kind.
14 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hi. thank you for leaving us some amazing feedback on the service you received from Denisa. We really appreciate it.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Denisa
Denisa, at the Cambridge store, provided friendly and considerate customer service and clear explanations.
11 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Emma,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holy was really good at understanding…
Holy was really good at understanding what I need and she served me really well. Appreciated!
30 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Jahanzaib,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was extremely helpful in…
Matthew was extremely helpful in talking me through the process of replacing my sim card and helping me setup a temporary pay as you go sim.
27 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hi Nicky. Thank you for your review for Matthew. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Clear communication. Good deals offered but not pushy.
26 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hostile and patience
Denisa treated us with respect and patience and she was very good in explaining the process, she did very well
24 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Hetty,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service
The amazing customer service that I have received today in store! Abin was grea and answered all my questions. Thank you so much Abin for helping me today with getting a new contract
24 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Rudite,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Holly for the service today
Thank you Holly for the service today. Much appreciated
24 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Sevil,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable member of staff
My visit to the Vodafone branch in Grand Arcade in Cambridge was brilliant. I've been searching for a phone contract to suit my needs and budget for a while. Upon my arrival in the branch I was acknowledged by a friendly member of staff Inayath who was very helpful and knowledgeable. He is an asset to the team in my opinion.
21 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Marta,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hi Lucie,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Sheila,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Help with lost phone
Holly knew exactly how to resolve my problem listening intently explaining to me in non tech terms and got it resolved very quickly
13 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hi Tom,
Thank you so much for your wonderful review and the amazing support you’ve shown for Holly —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Denisa was super helpful
Denisa was super helpful. I'd been in about a month before with my phone issue after being let down by EE and she just gave really great advice. Finally found the time to sort my phone out and get it fixed and she just so happened to be in the store working. She remembered me immediately asked how I was and how the phone was. Once I explained she was straight on it and getting everything sorted for me. Couldn't have asked for a friendlier person and better service.
17 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Chapman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.