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Vodafone UK - Cambridge Grand Arcade Recenzje 

420
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Wynik TrustScore: 5 na 5

5,0

Operator sieci komórkowej
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Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.

Reakcja na opinię

Oceniono na 4 z 5

I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Cambridge Grand Arcade

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

420 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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5,0

Wszystkie recenzje

(420)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 418

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Oceniono na 5 z 5

Holly is excellent 👍

Holly is excellent 👍

13 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Holly has now helped three of our…

Holly has now helped three of our family. Brilliant each and every time

11 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Simon,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lovely Staff Member

Nahim delivered outstanding customer service at Vodafone, demonstrating patience, professionalism and genuine help to support me.
Personally I had a lovely experience with Nahim and If I do visit the store again he will definitely be the guy I go to. ;)

9 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Isabella,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Nahim is very accomodating and helpful

Nahim is very accomodating and helpful. He's done very well. Sorting everything for me

8 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Lorna, ​

Thanks for the lovely review and fantastic support for Nahim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

Abin was very very helpful

Abin was very very helpful. He removed a foreign sim card, replaced a new one and updated my contract with some extras. He has been terrific- thank you!

8 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Lindsay,

Thanks for the lovely review and fantastic support for Abin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Friendly and helpful staff

Nahim was pleasant and helpful. He listened to my request and made suggestions. I had some questions about the service and he answered each one. I know that's part of his job however sometimes some staff members in shops make you feel like you are bothering them. He was very approachable with a smile.

5 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Excellent service. Very efficient and helpful. Thank you Holly.

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Filiz,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Holly was lovely and so helpful

Holly was lovely and so helpful. Thank you very much!

31 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Diana,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I got a brilliant service level from…

I got a brilliant service level from Holly S in the Grand Arcade Cambridge branch. Sort out 2 contracts and new phone. Thank you

31 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Holly was knowledgeable and helpful…

Holly was knowledgeable and helpful without being pushy in anyway. Lovely girl

25 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Holly service was great and she found…

Holly service was great and she found me the best deals possible on both and iPad A16 and a iPhone 17 pro

26 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Tyler,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Nandana is the Best vodafone employee…

Nandana is the Best vodafone employee she deserves to be ceo

25 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Dragos,

Thanks for the lovely review and fantastic support for Nandana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Efficiency

Efficiency, great customer service

24 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Panagiotis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Muhammod was polite and knowledgeable

Muhammod was polite, helpful and knowledgeable. Absolute pleasure to come in the Cambridge shop

18 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Cambridge Grand Arcade

Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Holly is amazingly helpful

Holly has been completely amazing in sorting out an ongoing issue.
The Customer Service team on the phone were absolutely useless, repeatedly and I had to go instore to resolve an issue.
Holly went above and beyond, basically doing the work of the Customer Service team and solved the account issue.

10 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Cambridge Grand Arcade

Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Abin has been so kind and helpful

Abin has been so kind and helpful. I felt totally reassured that my new contract and the transfer of all my details would be successful. I left Vodaphone extremely happy.

16 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Cambridge Grand Arcade

Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Anwaar was brilliant offered best…

Anwaar was brilliant offered best service I could get thank you

16 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Cambridge Grand Arcade

Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Nahim was very helpful

Nahim was very helpful, I recently bought a new GIGACUBE from Vodafone and it’s been amazing his explanation about the device and how it works was very useful his customer service was brilliant too!

12 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Cambridge Grand Arcade

Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Michael,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Holly from Cambridge

Holly is a credit to Vodafone. She’s very polite, knowledgeable and explains things so that I could easily understand. Holly kept me well informed when any issues arose.
Thank you Holy.

Carlos

31 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Cambridge Grand Arcade

Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Carlos,
 
Thanks for the lovely review and fantastic support for Holly.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

New phone upgrade

Dealt with Holly she was very helpful, polite and got the best deals made for me. Happy to recommend

27 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Cambridge Grand Arcade

Odpowiedź od Vodafone UK - Cambridge Grand Arcade

Hey Matty,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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