We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Zobacz więcej
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Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Zobacz więcej
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I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Cambridge Grand Arcade
Napisane przez firmę
Dane kontaktowe
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Zjednoczone Królestwo
5,0
Doskonała
420 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I went into the shop I had no real idea…
I went into the shop I had no real idea what I wanted.i was served by Andreana who was very helpful and very friendly. I would definitely head to her desk if I come back to your store.
5 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Vodafone
I had a great experience with Vodafone, thanks to Henry. He was really helpful, took the time to explain everything clearly, and even managed to get me a slightly cheaper price, which I really appreciated. His excellent customer service made the whole process easy and stress-free. I'm very happy with the service I received and would definitely recommend Vodafone, especially if you get the chance to be helped by Henry. Thank you!
30 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Alwin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was great
Customer service was great. Holly was super helpful and clear and she even stayed after closing hours to help with an upgrade.
26 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Jay,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abin has been very helpful and polite
Abin has been very helpful and polite. He’s helped me find good discounts for my phone
24 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Mohamed,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bianca was massively helpful in sorting…
Bianca was massively helpful in sorting out my upgrade.
Thank you!
20 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Anwaar was very vwey helpful
Anwaar was very vwey helpful , although took a while but helped till the end thank you
15 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Phyllis,
Thanks for the lovely review and fantastic support for Anwaar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bianca made our experience great today…
Bianca made our experience great today 🙂
She was cheerful, knowledgeable and extremely helpful.
We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to solve all the issues, rearrange our contracts and save us some money.
She was so efficient and I felt she went above and beyond to make the experience stress free. She gave good advice and sound information.
Thank you so much 🙏
10 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had fantastic service by Holly when
Had fantastic service by Holly when getting my new phone she was very friendly and helpful.
6 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Jake,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The gentleman who served me was very…
The gentleman who served me was very professional and polite help me finding the best deal thank you
5 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Bill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Big up Andreana
Andreana served me with a beautiful smile and spirit today . Helped me get a cheaper phone contract and helped navigate a new phone .
30 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Tafari,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Shamsul was the best
Shamsul was the best! Took the time with patience to help me resolve my Voxi problem.
30 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was amazing in the Cambridge…
Holly was amazing in the Cambridge Vodafone shop
29 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Holly was wonderful-efficient
Holly was wonderful-efficient, friendly and understanding throughout. She was busy, often needing to quickly touch-base with new customers, without making me feel in any way abandoned. A true professional!
28 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding! Holly at the Cambridge store
Holly at the Cambridge store was outstanding today, I was very impressed with the knowledge she had with my issue, very polite and understanding of my situation with having no data. The issue sadly is still going on but it is out of her control, she did however sort me a temporary solution until the bigger issue is solved. Thank you so much for all your help :)
28 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nandana really helped me with my issue…
Nandana really helped me with my issue and made sure it is fixed.she has done an excellent job staying with me for 2hours and fixed my issue and also helped me move to Vodafone. She is very professional and I really am happy with the service.
26 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Natalia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nandana was fabulous
Nandana was fabulous. She never gave up and finally solved the problem. Gold star!!!
25 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey Kathryn,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Holly was super helpful
Holly was super helpful and informative, helping me find a great deal on my phone, and made me feel super welcome. Was going to wait to make my purchase but she was so great I didn't see the need to wait, Thanks Holly for the 5* service! ☺️
22 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A war answered all the questions very…
A war answered all the questions very professional very very impressed with Anwar service, amazing person thank you 😊
22 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kam was very good whit his serves
Kam was very good whit his serves
He went extra and be on explain a lot to we
22 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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