Vodafone UK - Burnley Recenzje 

283
Wynik TrustScore: 5 na 5

4,9

36 The Mall, BB11 1BA Burnley, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it

Reakcja na opinię

Oceniono na 5 z 5

Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 36 The Mall, BB11 1BA, Burnley, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

283 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(283)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 120

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Keifer was amazing and couldn’t do more…

Keifer was amazing and couldn’t do more for us in store

27 września 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi Sandra,

It's great to hear how Keifer was able to help, and provide a good experience. Thanks for leaving a review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

The guys in store are so helpful

The guys in store are so helpful! Taking the time to find out my needs and what tariff was best for me!! Thank you keifer your customer service was top class and thank you Dan for all the help!! Sabs

14 września 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi Sabina. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had a great experience being served…

I had a great experience being served and advised by Natasha. Real credit to the company, very friendly and smiley.

8 września 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hey Maddie,

Thanks for the lovely review and fantastic support for Natasha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very friendly

Very friendly, helpful and knowledgeable. Went the extra mile to help.

10 września 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hey Damon,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Pleasant helpful & knowledgeable staff

9 września 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hey Mark,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Toped up by £40 then paid for BVB30 few…

Toped up by £40 then paid for BVB30 few hours after Vodafone taken my last ten pound of credit and give me two GB of data, I never asked for this data I called customer service we're sorry all our colleagues are currently unavailable please try again later well you know they're not busy because it doesn't put you on hold it terminates the call. For months on end now this being continuous issues with Vodafone random text messages problems with topping up & system delays not good enough

26 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi Jack,

Apologies for the issue you've faced when topping up. If you still require any assistance, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK where we will be happy to help.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

The store manager

The store manager, Dan, was excellent! He clearly knew what he was talking about and was able to advise me with lots of detail and awareness about what was a complicated case. Very impressed with him, his level of knowledge and his service.

16 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hey Roger,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service at Vodaphone Burnley

Liam came across a number of problems on the migration process, he however perceived, and after a little while succeeded in getting it done. At no time was it too much to bother with.

19 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hey,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Liam has gone above & beyond

Liam has gone above & beyond, an excellent team member of the Burnley store. Very friendly & his customer service is fantastic!!

16 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi Elizabeth. Thank you for your review for Liam. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Keifer was very helpful

16 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi Dylan. Thank you for your review for Keifer. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent friendly helpful advice and…

Excellent friendly helpful advice and knowledgeable. Explained everything needed. Kroger was extremely helpful

16 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi Consumer,

This is such an amazing review for Kroger. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Good sevice from pleasant staff and…excellent service

Good sevice from pleasant staff and given a good deal on broadband and phone

16 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi Mrs Judith Stonier,

Thanks for your review for our Burnley store.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team


Oceniono na 5 z 5

Excellent serve from all the staff

15 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

happy and helpful

Tom at Burnley store very helpful major part of the team. Not pushy got my phone all set up left a happy customer

11 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hey John,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great advice from Anjum

Great advice from Anjum. Explained everything really well and very helpful. Got just what I needed!

11 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hey Janet,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Dan the man (That listens and gives caffeine haha!)

The manager Dan at Burnley store was very informative, friendly and helpful with helping me choose the best phone and deal for my upgrade.

9 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi Sandra. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent experience in Vodafone…

Excellent experience in Vodafone Burnley, especially keifer!!

25 lipca 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Advice and questions

Friendly approach and was very informative on the questions we had asked. Staff very pleasant and approachable.

11 lipca 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very informative

22 lipca 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hi Tom,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service! Liam was very helpful and very knowledgeable, helped me pick the best phone for me.

14 lipca 2023
Opinia niezależna
Logo Vodafone UK - Burnley

Odpowiedź od Vodafone UK - Burnley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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