Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
Reakcja na opinię
Lokalizacja
Zmień lokalizację20 High Street, CM14 4RG Brentwood, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... Zobacz więcej
Reakcja na opinię
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... Zobacz więcej
Reakcja na opinię
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Brentwood
Napisane przez firmę
Dane kontaktowe
20 High Street, CM14 4RG, Brentwood, Zjednoczone Królestwo
4,9
Doskonała
101 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer service from…
Excellent customer service from Michael, Chris and Jahir they were very patient and gave great advice
18 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi Natalie. Thank you for your review for Michael, Chris and Jahir. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was really helpful with my…
Chris was really helpful with my upgrade and helped me transfer my data over to my new phone.
30 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi Ross,
Thanks for this great review! We're delighted you had a positive experience with Chris. Enjoy your new phone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Michael was a brilliant service.
Michael was a brilliant service.. really made my day, excellent attitude, personable individual and made me feel totally comfortable and relaxed during the process of getting a new device. I highly recommend this store to everyone
2 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hey Idaresit,
Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michael was an excellent experience for…
Michael was an excellent experience for recommending me this fantastic new samsung, he set up my new phone for me also. Great service!
10 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Thank you for your review. It's good to read Michael was able to help to with your new contract.
Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team
Good experience
I'm not very technical with phones but knew I wanted an upgrade as my contract had ended with another company, but wasn't too sure on what model to go for, so thought I'd pop into my nearest phoneshop.
The store owner Nathalie was brilliant! She spent time going over my options, what I was looking for and didn't try to rush me and I didn't feel pressured. The store has a calming atmosphere and everyone seemed really happy.
I was assured that if I was unsure on anything to pop back in and someone can help me.
Overall I'm very happy that I made the switch over to Vodaphone. What could have been a stressful experience was not.
26 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi Natasha. Thank you for your review for Nathalie. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was excellent
Michael was excellent! Replaced my phone with my old slow phone and I love it!
22 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hey,
We're glad to hear that Michael was able to help you with a new phone.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michael was very attentive to my needs…
Michael was very attentive to my needs and served me with a great phone and plan! Great customer service
10 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hey John,
It's great to hear your feedback for Michael, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Michael was very attentive to my needs
Michael was very attentive to my needs, great customer service from him.
14 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi there,
Thanks for reviewing and sharing this great feedback for Michael.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mike and Chris were great
Mike and Chris were great, brilliant customer service and would be happy to recommend them. Gave me a new black Friday Simon deal which I was happy with.
25 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hey Wayne,
Thanks for the lovely review and fantastic support for both Mike and Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer service 5 star!
Had the best customer service I have had experienced in Vodafone shops!
After my phone has been stolen Michael kindly spend around 2 hours helping me not only get a new phone but also restore my valuable information! Honestly, I could not be more grateful if I wanted to. Amazingly friendly service and brilliant problem solving skills. Thank you Micheal!
18 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi Inga,
This is such an amazing review for Michael. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Mike at Brentwood branch was very…
Mike at Brentwood branch was very helpful with getting our new contract phone
Awesome guy
20 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi there,
It's great to see your kind words for Mike. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Needs a midi cane and saw Scott who…
Needs a midi cane and saw Scott who helped me get one very happy with the service
2 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hey Paula,
Thanks for letting us know what an amazing job Scott did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went into the shop today as I was due…
Went into the shop today as I was due an upgrade Scott helped me and I ended up getting an iPhone 13 very happy with the experience
30 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi Sue. Thank you for your review for Scott. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael very friendly staff!
Had a very good customer service experience with Michael! Very friendly and he found solutions to my problem in a short period of time. Really recommend him!
4 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi Flamingo Swim School,
This is a great review for Michael. Thanks for your support.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very friendly and helpful staff
I had a nice and very pro customer service at vodafone Brentwood branch. Very helpful and friendly staff! Really recommend this branch!
13 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi joy,
Thanks for your lovely feedback for our Brentwood store. We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Upgraded and got home broadband happy…
Upgraded and got home broadband happy with the service
14 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hey Toby,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Scott helped me upgrade my contract to…
Scott helped me upgrade my contract to a sim only very happy with the service. A*
11 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi Isobel,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Came into store to upgrade my phone…
Came into store to upgrade my phone Scott assisted me and helped me get my new s23 ultra. Very happy with the service
11 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi Alex,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Chris was very helpful with my upgrade
12 sierpnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hi Kay. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael fulfilled my needs in the SIM…
Michael fulfilled my needs in the SIM card plan that I needed, very thankful for his service!
3 sierpnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Brentwood
Hey Thiago,
Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.