We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację36 Braccan Walk, RG12 1BE Bracknell, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... Zobacz więcej
Reakcja na opinię
Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... Zobacz więcej
Reakcja na opinię
Josh was absolutely phenomenal, gave me an amazing deal on mobile phone and home broadband. Even assuaged my fears when I panicked that I'd taken out a contract that was too expensive for me. Superb... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Bracknell The Lexicon
Napisane przez firmę
Dane kontaktowe
36 Braccan Walk, RG12 1BE, Bracknell, Zjednoczone Królestwo
5,0
Doskonała
833 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Stuart was very helpful and went above…
Stuart was very helpful and went above and beyond. A good customer experience.
7 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Adam,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hin was very helpful and friendly with…
Hin was very helpful and friendly with setting me and my partner up with new phone contracts.
4 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, very friendly and helpful.
Amazing breakdown and explanation of options and upgrade process
3 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Charlotte,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, We had Kim helping us today with renewing our contract! Got a great deal and got everything in the contract we was after! Thankyou :)
28 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Robert,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kim was very helpful with the upgrade…
Kim was very helpful with the upgrade dates for 2 numbers
28 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Jordan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kim was very professional and gave an…
Kim was very professional and gave an excellent service….
26 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hin help me a lot and complete order…
Hin help me a lot and complete order very fast.
25 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Karolis,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natalie was absolutely fantastic
Natalie was absolutely fantastic, she searched for the best deals and got me the best deals, Natalie was very patient as i paid to have everything imported over so i was in the shop a long time, 100% recommend going to Natalie for your next upgrade.
25 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The best customer service from Joshua
The best customer service from Joshua. He has been so helpful and made it so easy for me. Will be going back to see him for further purchases.
24 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was very helpful with sorting the…
Josh was very helpful with sorting the pac codes to move over to Vodafone
24 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Sean,
Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Katie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stuart was very friendly and helpful
Stuart was very friendly and helpful! Would recommend
19 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
"Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Josh was absolutely phenomenal
Josh was absolutely phenomenal, gave me an amazing deal on mobile phone and home broadband. Even assuaged my fears when I panicked that I'd taken out a contract that was too expensive for me. Superb customer service! Well-done Josh, well done Vodafone!
19 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service from Iyanu
I would like to take a moment to recognize and sincerely thank Iyanu for providing one of the best customer service experiences I have ever received from Vodafone.
From the very beginning, Iyanu demonstrated an exceptional level of professionalism, knowledge, patience, and genuine care. In a time when outstanding customer service can be difficult to find, Iyanu went above and beyond every expectation and turned what could have been a stressful experience into an incredibly positive one.
What impressed me most was Ianu's ability to listen carefully and fully understand my situation before offering solutions. Rather than rushing through the conversation or providing generic responses, Iyanu took the time to explain everything clearly, answer every question thoroughly, and ensure I felt confident and informed throughout the entire process. Every interaction felt personal, respectful, and focused on finding the best possible outcome for me as a customer.
Iyanu displayed an impressive depth of knowledge regarding Vodafone's services, products, policies, and procedures. Any concerns I had were addressed quickly and accurately, and I never felt like I was being passed from one person to another or left without answers. It was clear that Ianu genuinely cared about resolving my issue rather than simply completing a task.
What truly sets Ianu apart is their attitude and commitment to customer satisfaction. Throughout our interaction, they remained friendly, courteous, positive, and professional. Even when dealing with more complex matters, Ianu remained calm, patient, and solution-oriented. They communicated clearly, kept me updated, and made sure I understood every step of the process.
The level of dedication shown was exceptional. Iyanu took ownership of my concerns, followed through on commitments, and ensured everything was handled properly from start to finish. It is rare to encounter someone who combines technical expertise with such outstanding interpersonal skills, yet Ianu does both effortlessly.
Employees like Iyanu are a tremendous asset to Vodafone. Their commitment to excellence reflects incredibly well on the company and reinforces customer trust and loyalty. Thanks to the support I received, my overall impression of Vodafone has been significantly strengthened.
I believe exceptional service deserves recognition, and I cannot praise Iyanu highly enough. They exemplify what world-class customer service should look like: knowledgeable, efficient, professional, empathetic, reliable, and genuinely dedicated to helping customers.
Thank you, Iyanu, for your hard work, patience, and commitment to delivering such an outstanding experience. Vodafone is fortunate to have someone of your calibre representing the company. I hope your efforts receive the recognition they deserve, as you have made a lasting positive impression and set a benchmark for customer service excellence.
Five stars is not enough to reflect the quality of service I received. I would wholeheartedly recommend Vodafone support based on my experience with Iyanu and I am extremely grateful for all the assistance provided.
⭐⭐⭐⭐⭐
19 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Tobias,
Thanks for the lovely review and fantastic support for Iyanu. It's always nice to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped me with my sim card
Helped me with my sim card, great job from Josh
19 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Jason,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was extremely helpful and…
Josh was extremely helpful and informative and stayed until 7.20pm to ensure that I knew exactly how to use my phone. He is a credit to your company and holds good working values.
18 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Caroline,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpfull and a lovely peron to…
Very helpfull and a lovely peron to talk to
18 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Thor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Natalie service was very good and polite
Natalie service was very good and polite
17 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Ron,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Top marks
Josh was amazing in store. Helped with my battery issue and gave me a bunch of recommendations on how to manage it in the future. Checked my account to make sure I was paying the right amounts and offered me an appointment to come back if needed
15 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey James,
Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natalie was very helpful and helped me…
Natalie was very helpful and helped me get a better deal very patient
14 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bracknell The Lexicon
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.