Vodafone UK - Bournemouth Recenzje 

183
Wynik TrustScore: 5 na 5

4,8

1 Commercial Road, BH2 5RH Bournemouth, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 1 Commercial Road, BH2 5RH, Bournemouth, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

183 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(183)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 785

Napisz recenzję
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Oceniono na 5 z 5

Friendly, Knowledgeable and Efficent

Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!

20 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Raymond,

Thanks for the lovely review and fantastic support for Sonya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amy made our experience effortless…

Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .

19 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Adam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Customer service 10 out of 10

Customer service 10 out of 10. Lovely staff

8 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Sonya was extremely helpful and has…

Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.

4 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey LJ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Sonya the new worker was very helpful…

Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage

4 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Liam was so helpful and friendly

Liam was so helpful and friendly

31 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Christine,

Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amy was superb!!!!!!

Amy was superb!!!!!!! What a star of an Employee

31 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey,

Thanks for the lovely review and fantastic support for Amy .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had such a lovely experience with…

I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!

23 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Flew into Vodaphone Bournemouth today

Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone

19 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I just want to say a massive thank you…

I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!

15 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Shanice,

Thanks for the lovely review and fantastic support for Zac and Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Liam was very helpful explaining the…

Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou

13 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Andreea was very friendly

Andreea was very friendly, helpful, polite and Courteous.

9 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Ali,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

A great experiance

A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy

5 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Josh,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Incredible service and an incredibly…

Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!

4 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Harry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Yes was nice very good and the name is…

Yes was nice very good and the name is Andrea

4 maja 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.

30 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Mr And Mrs,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Andreea, Top Customer Service

Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.

29 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey SA,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I want to congratulate Kiara at the…

I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

27 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Peter,

Thanks for the lovely review and fantastic support for Kiara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Andreea was so helpful and put my mind…

Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

26 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey there,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant service

Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family

25 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Bournemouth

Odpowiedź od Vodafone UK - Bournemouth

Hey Kelly,

Thanks for the lovely review and fantastic support for Kiara and Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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