I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Zobacz więcej
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Lokalizacja
Zmień lokalizację63 DeansGate, BL1 1HQ Bolton, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Zobacz więcej
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Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Zobacz więcej
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Great day in vodaphone. Matt the manager was able to tecover my lost photos got my broadband reduced by £8 per month and gave me important information re use of my phone on upcoming trip abroad Winn... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
- Sklep z telefonami komórkowymi
O Vodafone UK - Bolton
Napisane przez firmę
Dane kontaktowe
63 DeansGate, BL1 1HQ, Bolton, Zjednoczone Królestwo
4,8
Doskonała
247 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Exceptional service from Matt
23 września 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Christine,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Never leaving Vodafone
Never leaving Vodafone, emily was so helpful and lovely, thank you
18 września 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Tracey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy with the service Lee provided
Happy with the service Lee provided. Helped fix my sim and new phone
17 września 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Nira,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Bolton
Hey Ian,
Thanks for the lovely review and fantastic support for Dionne.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service from dionne helping…
Fabulous service from dionne helping me sort my trouble
9 września 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Elizabeth,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dionne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sayed was very patient
Sayed was very patient, and took me through a variety of options until I found what best suited my needs.
29 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Forza,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful was dionne and explained…
Very helpful was dionne and explained everything
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Jenny,
Thanks for the lovely review and fantastic support for Dionne .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was extremely helpful and gave…
Matt was extremely helpful and gave very accessible explanations. Am very ill at ease with technology . Matt was patient and instructive without being patronising. Excellent customer care from Matt.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really efficient and straightforward
Really efficient and straightforward. Got me a really good deal with broadband and sim card. Was served by Lee. Excellent service.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Saskia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Lee
Great service from Lee. He was very patient and helpful.
Thank you
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Liston,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lee was excellent
Lee was excellent and a lot of help with details. Great experience 👍🏻
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey JP,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Bolton centre The service in store today was very…
The service in store today was very supportive, informative, and had a really good personalised experience.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Andrew,
Thanks for the lovely review and fantastic support for Bolton Centre.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily at the Bolton store was lovely
Emily at the Bolton store was lovely. Such a beautiful girl and very helpful.
31 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey LA,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Expectations met.
Expectations met.
Lee delivered and explained the new contract pricing very well indeed.
Thanks lee.
Appreciated
28 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Julian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was an expert in his job
Matt was an expert in his job. Enlightened me in your service . Quality service.
Tony P
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Tony,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a good service in the store with…
I had a good service in the store with Lee in bolton town center
26 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Miranda,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited on Friday to collect my 5G…
I visited on Friday to collect my 5G Home Broadband router after signing up for a 24-month contract. Unfortunately, the lady who served me was very unfriendly, unwelcoming, and came across as though she didn’t want to help. She did try to process my order, but the credit check failed. What really stood out was the poor attitude and lack of customer service, which left me with a very negative first impression as a new customer.
I returned on Saturday hoping for a better experience, but I was served by the retail store manager and, disappointingly, received almost exactly the same attitude. Again, the service felt cold, unwelcoming, and unpleasant.
I genuinely don’t know what the issue was, but I have received warmer, more welcoming service in other stores where I wasn’t even making a purchase. This was for a 24-month broadband contract, yet I was made to feel like I wasn’t a valued customer at all.
Vodafone may have good products, but first impressions matter, and unfortunately the customer service at this branch fell well below expectations. I hope the store works on making new customers feel welcome and appreciated.
17 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Ali,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience in store did not meet the standards you expected, particularly during what should have been a positive start to your journey with Vodafone.
We appreciate your comments regarding the service you received on both visits. Providing a welcoming and professional experience for every customer is extremely important to us, and it is disappointing to hear that we fell short on this occasion.
Your feedback is important for us, and we value your observations and will use them to help improve the experience we provide to our customers in the future.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee in store was amazing helped me sort…
Lee in store was amazing helped me sort everything out.
11 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Zoltan,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone at bolton was a great…
Vodafone at bolton was a great experiance.customer servce was very good.emily was of great service showed me how to use the phone .very good at her job and soorted me out with a new phone.very pleaded.
10 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Bolton
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Bolton
Hey Julia,
Thanks for the lovely review and fantastic support for Matt. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
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