Vodafone UK - Birkenhead Recenzje 

338
Wynik TrustScore: 5 na 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

Reakcja na opinię

Oceniono na 5 z 5

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

338 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(338)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 546

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thomas was extremely helpful

Thomas was extremely helpful. I’d had so many issues with broadband and my phone contract with EE and he fixed everything and guided me through purchasing a brand new phone contract.

5 maja 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Dylan

Dylan, the member of staff who looked after me was calm, extremely helpful and very knowledgeable. I arrived stressed and left feeling reassured with my new phone and contract.

3 maja 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Julie,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Dylan was brilliant

Dylan was brilliant, second time he has helped us with our phones and he couldn't be more helpful. Im not that tech savvy and got a bit mixed up with my account and Dylan sat down and took the time to explain everything clearly. Ill be back again when it's time to renew.

4 maja 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Dylan was amazing and helped us with…

Dylan was amazing and helped us with all our needs, he took time to go through all our options with us and made us feel extremely relaxed

4 maja 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tom in the Birkenhead store was amazing…

Tom in the Birkenhead store was amazing and very helpful and sorted my new phone and contrast out efficiently and quickly

4 maja 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Birkenhead

Hey Kristy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Matt was great help lovely fella got me…

Matt was great help lovely fella got me a great deal thankful for all his help

2 maja 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Daniel,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lovely customer service from matt thank…

Lovely customer service from matt thank you

2 maja 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Beth and Laura

Beth and Laura were extremely helpful. Very kind and made it easy for me to understand, each thing involved.

30 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Sheila,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thomas

Thomas , was amazing ,
Assisted with getting a new phone and updated my sim also was able to get my Apple Watch
Also my sons sim
We where 3 years out of date

Thank you

28 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Courtney,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Beth the vodafone advisor was so helpful.
Beth explained everything at length even though I am a dinosaur and tend to struggle with technology.
Beth was very professional and treated me with the utmost empathy.
Thank you..

27 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Today i have been in Vodafone…

Today i have been in Vodafone birkenhead I was seen by Laura Laura has dealt with my queries previously today was buying a new mobile phone. Laurie as always was pleasant, polite and patient with me. Dealt with my queries knowledgeable and explained a d asked if I had understood. Laura is a valued member of your staff

22 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from Tom

Great service, knowledgeable and helpful technicians. Answered all my questions.

18 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Gave me helpful and honest advice when…

Gave me helpful and honest advice when looking at getting a new phone contract.

17 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Sophie ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Came into store today with no idea of…

Came into store today with no idea of what phone I wanted as not great with technology. Was served by Dylan who was really friendly and very knowledgeable. Left store with new phone ordered and being delivered to home the next day. Great service

13 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Laura

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Dillon helped me to upgrade my Sim only…

Dillon helped me to upgrade my Sim only contract and move my broadband over from talk talk.

I found the whole experience a hassle free pleasant experience. Dillon explained my options very clearly and did so in a very professional manner.

I would recommend my friends to ask for him if they ever needed help choosing a plan.

He’s a credit to your organisation.

12 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic service from Dylan when…

Fantastic service from Dylan when problems with apps from Samsung to Google phone. Amazing, what a star! Couldn't asked for a better service ***** 5 star!!!

12 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Laura birkenhead store manager.

Laura birkenhead store manager.

Absolutely amazing service from start to finish 👏. Talked me though everything I needed to know. Got me the best price plan. Also took her time to fix a virus on my phone.

Excellent customer service

11 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great Service

I was helped by Beth and Matthew, they quickly understood what I needed and came up with the perfect phone and data deal. I would highly recommend Vodafone. Great service.

27 marca 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Holmes,
Thanks for the lovely review and fantastic support for Beth and Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone Birkenhead

Beth went out of her way to check for the best deals. When the signature pad stopped working she tried to fix it as soon as possible. All in all it took longer than it should have but she was professional and friendly.

1 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Genevieve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tom was very pleasant and very helpful

1 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Birkenhead

Odpowiedź od Vodafone UK - Birkenhead

Hey Sue,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

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