Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.
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On arrival, we were immediately approached by Ridwaan who quickly understood our requirements and ran through the best options available. He organised a new account for my son from sorting out the PA... Zobacz więcej
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Theo’s patience and willingness to explain the different options finally working out what was best for me and our company 3.30 pm on sunday as opposed to Bromley which never had the model we wanted (... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Bexleyheath
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, Zjednoczone Królestwo
5,0
Doskonała
315 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great experience and great offer
My experience at the Bexleyheath store was fantastic and found a great offer for both my partner and myself. I’d definitely like to shout out Fahim, the customer service agent there who was amazing. He was patient and helped us find a great deal.
7 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fahim
Fahim was very helpful, did what we asked straight away and very quickly. My mum also needed help and came up with a solution very quickly.
Nothing was to hard for him.
Perfect service!
7 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi Niamh. Thank you for your review for Fahim. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fahim was great very helpful
7 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi Richard. Thank you for your review for Fahim. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was so helpful.Advised us what…
Holly was so helpful.Advised us what was available and even saved us money.
7 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi Sarah. Thank you for your review for Holly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was very helpful and took her…
Holly was very helpful and took her time to explain everything about the contacts we were taking out. We had to come back the next day and Holly came off of her break to attend to us. Highly recommend Bexleyheath Vodaphone
25 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hello, Clare,
It's great to hear about the positive experience which you've had with Holly. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mehmet served me today
Mehmet served me today, I was upgrading my phone. Very friendly, efficient, and knew what he was talking about. Very good experience and good to hear someone really loves his job.
25 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hello, Andrea,
It's great to hear about the positive experience which you've had with Mehmet. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Experience
The advisor listened to what I was looking for. Brilliant service, very professional.
15 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi Daryl,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mihai was absolutely excellent in…
Mihai was absolutely excellent in managing to find the solution to our phone which was stuck in silent mode. 5 star service. Use this guy!!
3 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hey Clyde,
Thanks for letting us know what an amazing job Mihai did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
very good service
Holly was very informative and helpful. I didn’t feel rushed or pressured in anyway and answered all of my questions. Store environment was nice and overall experience was very good.
28 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi there,
Thanks for your review. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent
Went to Vodafone to upgrade and get sim only my experience today was amazing Ryan was so helpful and gave us all the information we needed got us cheaper prices and made the whole process quick and easy ⭐️⭐️⭐️⭐️⭐️ For Ryan
19 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi Natalie,
Thank you for taking the time to leave us a 5 star review and we are happy to hear you have had such an amazing experience with us.
Thanks,
The Vodafone Social Media Team
Brilliant service
I had a problem with voice control on my mobile which is now sorted. The assistant also pointed out other settings on my phone that I would also need.
The assistant was very aware of assistive technology built into the phone.
All round a brilliant service.
12 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi Stephen,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the team has helped fix the voice control issue for you.
Thanks,
The Vodafone Social Media Team
Super friendly customer service
Super friendly customer service, helpful too
10 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi Alina. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great
Excellent service and pleasant staff. I want to express special thanks to Ryan, very clearly and patiently listened and explained, all the changes were done perfectly. Thanks Ryan.
29 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi there,
Thank you for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ryan helped me with my mums contract…
Ryan helped me with my mums contract and swich over. Holly also very good customer service. Customer service was the main reason for them leaving 02 and coming with Vodafone. Everything was quick and easy and my grandparents understood everything said to them
29 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hello, Luke,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Holly, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly gave me more understanding of the…
Holly gave me more understanding of the phone that suits me to my needs .completely wrong to what I thought I needed.
29 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hello, Shane,
It's great to hear about the positive experience which you had with Holly. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into vodafone as a first time…
I came into vodafone as a first time customer, Cristian was very confident in vodafone’s services and offered me a great deal and the whole process was very smooth and fast, appreciate the whole interaction, great staff member to go to. 10/10
11 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi Hassan,
This is such an amazing review for Cristian. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent one to one customer service
Excellent one to one customer service, thank you Vodafone
24 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly was brilliant help with getting a…
Holly was brilliant help with getting a new phone and setting it all up with my information. Polite and well mannered team including the boys she was working with
23 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hey Lesley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly at Bexleyheath upgraded our…
Holly at Bexleyheath upgraded our phones very helpful very knowledgeable best experience and customer service evey absalute credit to Vodafone deserve a payrise
23 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hi there,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional customer service
Holly was outstanding. She was helpful and informative from the start of me asking for her assistance
19 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Bexleyheath
Hey Jane, It's great to see Holly was ble ot get everything sorted for you today.
Thanks, The Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.