Vodafone UK - Bedford Recenzje 

159
Wynik TrustScore: 5 na 5

4,9

3 The Harpur Centre, MK40 1PS Bedford, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competen... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Explained things simply. Didn’t try a hard sell which is good with me! Nice conversation about things other than a new phone.

Reakcja na opinię

Oceniono na 5 z 5

Shivani was extremely helpful, she explained throughly about the new Samsung phone my husband purchased

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 3 The Harpur Centre, MK40 1PS, Bedford, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

159 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(159)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 866

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Incompetent staff

Walked into the store and was completely ignored. Approached a lady at the back desk and tried to speak with her but she turned her back to me and ignored me. I stood waiting with the display phones waiting to be acknowledged, a worker told the only other customer is store to sit down they’re next. I was still stood here being ignored. Bloody rude. I now won’t even be staying with them, I’ll be moving service providers. Incompetent staff.

9 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hi Chloe,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer service

Great customer service, really helpful!

3 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Mia,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Excellent service! Explained everything clearly for new mobile contracts.

3 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Aaron,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service

Excellent customer service

1 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey James,

Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Quick and easy karl sorted everything

Quick and easy karl sorted everything, prefer to use store

29 lipca 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Cezar,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Just had great service from Heera at…

Just had great service from Heera at Bedford branch. He was friendly, knowledgeable and listened to what we needed. It's good for us older customers to be treated with respect and not made to feel clueless. Would have left Vodafone without his expertise. A valuable member of the company I'd say.

14 lipca 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Dianne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I needed to collect my new phone and…

I needed to collect my new phone and have my data transferred from my old one. Even though there were internet difficulties the staff persevered and took the time and trouble to make sure everything went across correctly and fitted my screen protector and case. Whilst I was waiting several other older customers were also helped with kindness and sensitivity even though we were all not well versed in the current technology.

2 lipca 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Absolutely stunningly brilliant

Absolutely stunningly brilliant. Came in with issues that were insurmountable to me…. Mahek solved everything … very knowledgeable, professional, kind, & sense of humour! Xxxx

30 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Bedford store staff are brilliant

Herea helped me sort a a new Vodaphone sim plan, made it really simple to do, when I found it complicated on website - brilliant service and very knowledgeable

6 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hi Chris, we are pleased to hear about your fantastic experience. It's great to hear Herea was helpful, made the process simplistic and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Brought a new google pixel phone

Brought a new google pixel phone. Great service and Dylan helped me get up and running

28 maja 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Seen Heera in the Bedford store today…

Seen Heera in the Bedford store today for a sim upgrade and he did a fantastic job, really happy with his service.

5 maja 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Syliva,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Heera.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

From three to Vodafone

I was seen by Heera and successfully managed to transfer an existing phone number from three to Vodafone to my existing broadband account I got great service very friendly and welcoming. Everything happened easily and fast, very happy with my visit today. Thank you

3 maja 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Monika,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Heera was really helpful with my new…

Heera was really helpful with my new simonly contract, would highly recommend to go and see him.

3 maja 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Abayomi,

Thanks for the lovely review and fantastic support for Heera. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Heera gave great service today

Heera gave great service today. Thank you.

29 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Vi,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Superb personal serviceHad a problem with my mobile wifi

Had a problem with my mobile wifi. Heera at Vodafone shop Bedford was extremely helpful and a pleasure to talk to. He set up my device and it now works a treat. Thank you Heera.

28 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Steve,

Thanks for the lovely review and fantastic support for Heera.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Bradley has always been a great help

Bradley has always been a great help, above and beyond everytime! Never left disappointed! Thank you!

28 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Roderick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Went in for a new plan and I was sold a…

Went in for a new plan and I was sold a new talk mobile plan as it meat my needs and budget. Great service would highly recommend. Was served by the store manager great lad

25 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Smita,

Thanks for the lovely review and fantastic support for Lad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Bradley was a top lad

Bradley was a top lad, at the Bedford store, got me a great deal and help me set up the phone!

26 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey David,

Thanks for the lovely review and fantastic support for Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Went into Bedford store to get a new…

Went into Bedford store to get a new contract and I seen Heera at the Vodafone store great service.

26 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hey Marius,

Thanks for the lovely review and fantastic support for Heera.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Totally unexpected price increase!

This is my first complaint! When I took out my 1yr contract with you at £9/month, you did not mention the price would rise in March. I know it’s a small increase but you must be honest and transparent at the start. I am an 83yr old OAP and my income is limited, so I need to know this info in advance. I was also told the signal in my road was very good and that’s why I transferred to Vodafone, but it’s not that good I’m afraid. At this moment i have a one dot signal It is never more than two at best, and I experience at times loss of connections to family which is very important to me. Sorry I find a need to complain!

9 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Bedford

Odpowiedź od Vodafone UK - Bedford

Hi Moira,

It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed.

For any assistance, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. If you have already spoken to the team but haven't received the resolution you were looking for, please come chat with my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej