Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... Zobacz więcej
Reakcja na opinię
Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.
Reakcja na opinię
I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Basildon
Napisane przez firmę
Dane kontaktowe
Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, Zjednoczone Królestwo
4,9
Doskonała
186 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Scott was exceptionally helpful
Scott was exceptionally helpful, ensuring I got the phone best suited to me and my needs. He explained all the technical stuff in terms I could understand. He's an asset to Vodafone!!
26 października 2024
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Advisor was so helpful and really…
Advisor was so helpful and really patient
21 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Steph. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was great helped us sort out our…
Scott was great helped us sort out our wifi broadband, was very knowledgable. Great to talk to and knew what we needed. An complete asset to the Vodafone brand
4 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Good service
30 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Johnny,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Del really helped me out with the best…
Del really helped me out with the best deal! Awesome guy with a great attitude! Thank you!
25 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi there,
This is lovely feedback for Del. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Had great service today from Del at the…
Had great service today from Del at the Basildon store. He was full of knowledge and I left happy with a new phone and contract at a great price
26 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi there,
This is a great review for Del. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Guy was extremely helpful and asked the…
Guy was extremely helpful and asked the right question, would definitely recommend to friends and family
27 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very good service and very helpful in…
Very good service and very helpful in my purchase
31 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Basildon
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came to get a new phone
Came to get a new phone. Store helped me choose a new phone, went through my options and Steven even helped transfer all my data over to my new phone
18 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Thank you for your review Kevin. It's good to see Steven was able to help to with your upgrade! I hope you're loving your new phone 😊 Thanks again, The Vodafone Social Media Team
Scott was extremely helpful and…
Scott was extremely helpful and thorough. I was under pressure for time and he did not delay me at all
15 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Paul,
It's great to hear about the positive experience which you've had with Scott. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Basildon
Hi Linda,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Del's great service.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great friendly Sevice
Great friendly Sevice. Steve was great, helped choose a new device. Went through options and even helped set up device when I collected it.
23 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Alan,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new device.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Was served by sam lovely lady helped me…
Was served by sam lovely lady helped me get a new phone.
11 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Jeanette,
Thanks for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Was served by a lovely young lady…
Was served by a lovely young lady called Samantha absolutely wonderful very professional, definitely come again.
3 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Anne,
Thank you for taking the time to review and sharing this feedback for Samantha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went into upgrade as confused about…
Went into upgrade as confused about deals and plans. Steve was most helpful advised of current offers I could have and helped me get my new phone up and running. Super quick and helpful.
22 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Lucia. Thank you for your review for Steve. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by a young lady Sam who helped…
Served by a young lady Sam who helped me get a great deal on a new phone thank you
19 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Gary,
We're delighted you had a 5 star experience. Thanks for your feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helpful staff
Aisha at Basildon branch was very good appreciated my age so took her time in explaining everything to me and over all pleasant experience
5 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Edward,
Thanks for reviewing and sharing this feedback for Aisha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Perfection
Perfection! - Phan was so helpful, saved me money on my contract and explained everything clearly! I am glad I switched from EE to Vodafone, all thanks to Phan! Amazing service
8 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lost my phone and needed a new one
Lost my phone and needed a new one.
Went into Vodafone Basildon and saw Steve. He helped me purchase a new phone and also helped me set it up ready to use.
Couldn't be more helpful. Thank you.
18 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basildon
Hi Enid. Thank you for your review for Steve. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.