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Vodafone UK - Basildon Recenzje 

186
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Wynik TrustScore: 5 na 5

4,9

Operator sieci komórkowej
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Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!

Reakcja na opinię

Oceniono na 5 z 5

Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.

Reakcja na opinię

Oceniono na 5 z 5

I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Basildon

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

186 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(186)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 094

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Phan was very friendly and very helpful…

Phan was very friendly and very helpful and patient with me.she knows here job and she does it well,she is a great member of staff for you.

4 września 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basildon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review and for your kind words.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Mai was Very helpfull

Mai was Very helpfull

3 września 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basildon

We are happy to hear that you found our agent Mai helpful.

Vodafone Social Media Team

Oceniono na 5 z 5

Samuel

Samuel, was very helpful and efficient and quick, in sorting me out a very good deal.

1 września 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone Samuel

The salesman called Samuel made me very comfortable and went through everything thing with me he is very polite professional and a lovely guy. Would recommend him to anyone.

1 września 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basildon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Pleasant visit

Kill time and got another phone sim activated. Served by Mai who was very helpful.

7 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basildon

Hey Raymond,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service!

Great service! I came into store a couple of times & what a lovely team! Del is amazing and so helpful! He helped me sort my account and upgraded my phone, he got me the best deal within my price range. He has a fantastic attitude and always had a solution to problems that occurred.

6 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basildon

Hi Darcy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Del —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Samual was amazing

Samual was amazing. So kind and helpful and explained everything so well

5 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basildon

Hey Katie,

Thanks for the lovely review and fantastic support for Samual.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Samual was very helpful

Samual was very helpful , informative and patient ! Think I got a good deal
So very happy 😃

4 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basildon

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

PHAN AT BASILDON VODAFONE WAS AMAZING…

PHAN AT BASILDON VODAFONE WAS AMAZING HELPING ME SORT OUT A NEW PLAN FOR ME

2 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basildon

Hey Deborah,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Samual

Sam, was very helpful and very good people skills

Appreciate his time

Thankyou

10 lipca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hey Taylor,

Thanks for the lovely review and fantastic support for Samual.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Top Class Service

i popped into the Vodafone store in Basildon to get a SIM only contract and move my existing number over. I was dealt with by Ruby who was brilliant. She had me set up in just a few minutes and explained everything as we went along.

8 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basildon

Hey Jean,

Thanks for the lovely review and fantastic support for Ruby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing afternoon at Vodafone store in…

Amazing afternoon at Vodafone store in Basildon today.
Phan the store manager was a real delight and extremely knowledgeable.
Thank you for your massive help today.

6 lipca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

Samuel is very helpful, easy to talk to.
Very good customer service!

5 lipca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hey,

Thanks for the lovely review and fantastic support for Samuel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Visit basilHad an amazing visit to Basildon…

Had an amazing visit to Basildon Vodafone Sam dealt with he was fantastic above and beyond thank you

4 lipca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hey there,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Sam was Very informative and very…


Sam was Very informative and very helpful.
Worked very hard to achieve my requirements

1 lipca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hey Essex, ​

Thanks for the lovely review and fantastic support for Sam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

Samuel was absolutely amazing with…

Samuel was absolutely amazing with customer service at vodafone. Was able to find a phone that suited my needs . Thank you brilliant 5 stars

5 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hi Debbie.

We're happy to hear that you received amazing customer service and found a phone that suited your needs.

Thanks for the brilliant review! If you need anything, reach out to our Social Media team.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Helpful friendly staff

Phan Boi was really friendly and very helpful. She explained everything as she took me through the process of getting a new phone contract...from trading my old phone in to transferring my number over. Everything was sorted very quickly and professionally. Thank you...!
Lovely lady. Star colleague.

3 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hey Kelly,

Thanks for the lovely review and fantastic support for Phan Boi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very happy with overall product & service

I was due an upgrade so I went into the Basildon branch and was served by Scott.
Scott took his time to listen to my needs and wants, he communicated my options well and talk me through all aspects of my upgrade.
Very happy with the overall product and service.

3 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Oceniono na 5 z 5

Honestly outstanding service

Honestly outstanding service from the advisor and very professional from start to finish what a credit to Vodafone Basildon store.
Just hope Samuel gets the credit he deserves

4 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hey Richard,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Samuel was really helpful

Samuel was really helpful, understood my problem with Onecom and smoothly transferred me to Vodafone.. really enjoyed the experience

4 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Basildon

Odpowiedź od Vodafone UK - Basildon

Hey Terry,

Thanks for the lovely review and fantastic support for Samuel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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