Outstanding service. I went in for a separate issue and ended up getting a money off my overall bill. Exceptional service and keep up the good.
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience today buying a new phone. We were served by Thomas who was very helpful.
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The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Zobacz więcej
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Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Ballymena
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Zjednoczone Królestwo
4,9
Doskonała
126 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The employees were understanding
The employees were understanding, calm under pressure and always putting the customers first during the black friday sale.
29 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Thanks for the five star feedback, Philip. It's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brook was a fantastic help to us she…
Brook was a fantastic help to us she knew exactly what she was doing at every stage, glad I went to the shop
22 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Masterclass in Customer Service: Peter, the Heart of Vodafone
My experience with Vodafone was exceptional. Peter, the employee assisting me, demonstrated both deep knowledge of his role and genuine care in addressing my needs during the visit. His understanding extended beyond the products and offers; he also showed remarkable consideration for my personal circumstances. Peter was informative and patient, ensuring that every question I had was answered thoroughly. Overall, my expectations were not only met but exceeded, and I am extremely satisfied with the quality of customer service I received.
18 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Kay Jay,
This is lovely feedback for Peter. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Always a wonderful service at the…
Always a wonderful service at the Ballymena store, had an issue with my phone today and all the team at the store were so helpful, particularly Ben and Kinga. I've been with Vodafone for years and will remain due to their great customer service.
17 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly staff
Very friendly staff. Sorted any issues or questions I had, and got a brilliant deal as well. Would highly recommend.
17 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hey Shaun,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Ballymena
Thanks for your feedback Oliver 😊
All the best, The Vodafone Social Media Team
peter was great and help me with all my…
peter was great and help me with all my upgrades and homebroand
1 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Razvan,
Thanks for reviewing and sharing this feedback for Peter.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben is fantastic
31 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Charmaine,
Thanks for taking your time to leave this review for Ben. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Odpowiedź od Vodafone UK - Ballymena
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
We had a brilliant experience served by…
We had a brilliant experience served by Benjamin who was very helpful and patient sorting my mother's phone, 5 star customer service today, will definitely be back, thank you.
23 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Aine,
This is amazing feedback for Benjamin. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Kinda has been so helpful and give us the best information
Kinga has been so helpful and gave the best information and advice. We were a crazy family of 4 and she was so understanding and connected so well with us all
13 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Sarah,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brooke was very helpful today
Brooke was very helpful today. Went out of her way to meet my needs.
10 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Thanks for your awesome review Emma. It's great to see Brooke was able to get to get everything sorted for you yesterday.
Thanks again, The Vodafone Social Media Team
Brooke was fantastic she helped with…
Brooke was fantastic she helped with everything I needed
30 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi John,
We're delighted to hear this! Thanks for taking the time to share this great feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
What can we say …Peter the great!!!!
What can we say ….. Peter in Fairhill Vodafone helped us so much, he went above and beyond and sorted our problems. Everything is up and running because of his expertise. So helpful & really can’t thank him enough. ⭐️⭐️⭐️⭐️⭐️
29 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Roberta,
It's great to hear about your recent experience and feedback for Peter. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Whole team were very helpful and gave a…
Whole team were very helpful and gave a good service
21 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Aaron,
Thanks for taking your time to leave this review for our store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Odpowiedź od Vodafone UK - Ballymena
Hi Luke,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Extremely helpful and customer well…
Extremely helpful and customer well being was the first priority of Peter.
12 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Andrew,
Thanks for sharing your fabulous feedback for Peter. If you need any help in the future, please message us via
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Customer service was brilliant
Customer service was brilliant, really helpful!!
23 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Katelyn,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Phone Contract Upgrade
I had fab service upgrading my phone contract! Ben who served me, was so helpful sorting everything out for me and answering any question I had during the whole process. He made it very easy and I would recommend to anyone him when shopping for a phone contract!
22 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi Lauren,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service with very friendly staff!
23 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Ballymena
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.