Vodafone UK - Altrincham Recenzje 

163
Wynik TrustScore: 5 na 5

4,9

116 George Street, WA14 1RF Altrincham, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star

Reakcja na opinię

Oceniono na 5 z 5

Ibz helped me out on reducing my bills and also helped me to get a new device cheaper than what i was already paying.

Reakcja na opinię

Oceniono na 5 z 5

Josh was very helpful in explaining about the new phone and about the transferring of the documents from the old phone.

Reakcja na opinię

Oceniono na 5 z 5

Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 116 George Street, WA14 1RF, Altrincham, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

163 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(163)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 120

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great upgrade (Marifa)

I had great service from Marifa in dealing with my upgrade - this was a new contract and moving my account from business to personal - great service thank you

19 lutego 2025
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Steve,

Thank you for reviewing, and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Terrific thanks Sami and Marifa for all…

Terrific thanks Sami and Marifa for all the support!

12 lutego 2025
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Joseph,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant service from both Cory and…

Brilliant service from both Cory and Marifa. Would highly recommend t this store and staff.

10 lutego 2025
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Jan. Thank you for your review for both Cory and Marifa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fabulous service

Extremely helpful and pleasant

10 lutego 2025
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Nick,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team.

Oceniono na 5 z 5

Recommend seeing Jake in Vodafone…

Recommend seeing Jake in Vodafone altrincham! Everything was explained helpfully and all staff were so friendly, knowledgeable and welcoming. 🥰

29 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Vahid,

This is such an amazing review for Jake. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 1 z 5

VODAFONE broadband absoluste joke of a company

DO NOT USE waited nearly 6 months for Vodafone to install a fibre went from it will be in the next 5 days to the next month , and now to waiting in for an engineer who was never going to come in the first place another wasted day ,I am sick of hearing I understand I’m so sorry , do yourself a favour and go with another company

11 października 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi T moss,

I'm very sorry to hear that the internet has not been set up until now, this is not the experience we want our customers to have especially when setting up a new connection with us.

From the review you have posted I can see the team have advised the end of Jan, this would be due to City Fiber or Open Reach time frame and when we can get the engineer out and when they can connect the property.

If you want to check on any updates, you can contact us on - 0333 3040 191 or webchat - https://www.vodafone.co.uk/contact-us/

The Vodafone Social Media Team

Oceniono na 5 z 5

Customer service was outstanding

Customer service was outstanding . Helpfull and understanding . Would recommend they come to altrincham vodaphone . Jake was excellent thanks

23 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Jason,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Jake made our visit very easy

Jake made our visit very easy, very knowledgable and great customer service

23 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Karen,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Great experience!

Really simple and straightforward process. Good deals as well- saving me £20 in comparison to my previous broadband provider. Jake was especially helpful- patient, professional, and timely!

1 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Marlena. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service as always

Great service as always! Thx anton

29 listopada 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hey Stewart,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing service as always

Amazing service as always! Great deal on the iPhone 16

28 listopada 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Gail,

We’re glad to hear you found the best deal for you through us. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Marifa

Marifa , had been amazing today , very helpful , accommodating and efficient.

28 października 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Jake and marifa are fab

Jake and marifa are fab! Absolutely wonderful service and they got me a great deal too! They were so lovely and helpful I will definitely be coming back. :)

20 października 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Michelle, It's great to see we've been able to find you such a good deal today!
Thanks for your feedback for Jake and Maria 😊 The Vodafone Social Media team

Oceniono na 5 z 5

Good experience

Marifa was very helpful getting us the phones that we wanted at a reasonable price.

19 października 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Gabby,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Oceniono na 5 z 5

Really helpful staff

Really helpful staff, as always. Not sure I could have sorted the online transfer form by myself. At least next time I’ll know to not have a space in the phone numbers.

18 października 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Marina,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Oceniono na 5 z 5

Anton was amazing!

Anton was amazing!

15 października 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hey Arsenia,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very good

Very good. Nice one in the shop

14 października 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hey Trevor,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Anton the store manager of alty was…

Anton the store manager of alty was great! Very welcoming and had a grwt chat about everything!

8 października 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hi Andrew,

What super feedback for Andrew! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 1 z 5

Cannot cancel my broadband !

Cannot cancel my broadband !
I can tell them my account details, I can tell them my Bank details (with the date my direct debit is payed) I can tell them how long I have had an account, land line number ....
Speaking to them on my Vodafone mobile!!
But because I cannot remember my pin, can't cancel my account.
Abysmal!!
Just returned from a journey to Vodafone shop (George Street Hove) the dimwit there says he cannot do it. My broadband contract expired a long time ago so I literally have no option but to just cancel my direct debit. A company as insignificant as Vodafone would not make a scratch in my credit rating.
Thank you for the reply Vodafone but typically the links don't work.

27 września 2024
Opinia niezależna
Logo Vodafone UK - Altrincham

Odpowiedź od Vodafone UK - Altrincham

Hey John, if you have forgotten your PIN you can request it to be reset by sending us some photo ID. You can do this through this link 👉 https://www.vodafone.co.uk/securityreset/ If you have anymore questions please reach out to my team using one of the links below:

Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

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