Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service
Reakcja na opinię
Lokalizacja
Zmień lokalizację2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I would like to express my sincere thanks for the truly professional service I received today. The salesperson, Nicole, was friendly and welcoming throughout, and showed great patience, reliabil... Zobacz więcej
Reakcja na opinię
Huge thanks to Ozzy who helped me out today! He was super friendly, patient with all my questions, and helped me pick the perfect airtime plan. Excellent service!
Reakcja na opinię
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Aberdeen Bon Accord
Napisane przez firmę
Dane kontaktowe
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Zjednoczone Królestwo
4,6
Doskonała
395 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ana was absolutely amazing
Ana was absolutely amazing! Very efficient and very friendly. Would highly recommend her customer service 👌
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi Angela,
We really appreciate your wonderful review and the amazing support for Ana.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Mel was friendly
Mel was friendly and patient while we decided which phone to buy.
31 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer skills was unbelievable out of…
Customer skills was unbelievable out of this world everything I needed was dealt with in such a great care, never had such a great experience.
26 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi James,
This is such an amazing review for us. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ana was super helpful and efficient.
Ana was super helpful and efficient.
19 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Thanks for the great feedback Jennifer, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely useless
Absolutely useless. Ask every detail know to man when trying to get through security.
17 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hello,
We're sorry to hear that you had a negative experience, and we appreciate you taking the time to provide feedback.
With that being said, we will only ask what security is necessary to ensure that we're protecting our customer details.
Thanks,
Vodafone Social Media Team
Steph was great help and got me a good…
Steph was great help and got me a good deal
12 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi Maksym,
Thank you for your review for Steph. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent
Chris was very professional and was very engaging with us the whole time. Chris kept a smiling and friendly face while attending to us.
8 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Vodafone Visit
Melissa was really helpful and friendly. The process was really easy and straightforward.
7 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi Adam,
Thank you for your review for Melissa. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Steph was fantastic today
Steph was fantastic today, great girl and super friendly
5 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi John,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I'm very disappointed
I'm very disappointed
I pay for my roaming and when I land abroad I don't have service. It's happened 4 times this year, I try online to fix the issue😞 I tried on the store 😞 nothing happened.
I pay 75£ monthly and when I need my service ON , is not working.
Shame on you ↙️↙️
2 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hello Fabian,
We appreciate the importance of being connected, so it's disappointing to hear about the issues which you're having with your roaming. Are you making sure to restart your phone when you arrive at your destination? If you've had it on flight-mode and then arrive in a different location, sometimes it won't fully connect until you switch your phone off and on.
To discuss this in more detail, please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
I've been a Vodafone customer for over…
I've been a Vodafone customer for over 30 years and the service is always excellent. Steven in the Aberdeen store is a credit to the company.
26 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hello, Brian,
It's great to hear about the positive experience which you've had with Steven. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Steph is a lovely member of staff
Steph is a lovely member of staff. Always go to see Steph. Great service with a laugh included.Always makes my day
24 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi Alexander,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Steph was phenomenal
Steph was phenomenal, such a helpful member of staff. If I could score a 10 I would. Could not recommend Vodafone enough
24 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi Susan.
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ana could not have been more helpful
Ana could not have been more helpful! Reduced my bills and offered advice.
Ask for Ana! She knows her stuff.
20 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi Alex,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Thanks for tyyour feedback for Steph. All the best, The Vodafone Social Media Team
Popped into Vodafone to see if I could…
Popped into Vodafone to see if I could get a better deal than O2. Derry was great and was able to switch me over to a Vodafone plan that saved me £20 a month and gave me unlimited data, calls and texts. All in all in took about 15 mins and was incredibly easy to do.
15 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Ana was very helpful and sorted my…
Ana was very helpful and sorted my problem.
11 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi Sherri. Thank you for your review for Ana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi Liam,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New Broadband Set up
Went in to get new WiFi. Spoke to Ana who didn’t really listen to what I was saying. Went in to enquire about the essentials broadband. But was made to go for the higher package. I was also told when the order was being completed that I didn’t need an engineers visit. Which I insisted that I did but was just blanked off. Still waiting to this day to get it set up. Thinking of leaving if not sorted soon. 03/03/25
9 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi Jamie. Thank you for your review for Ana. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic engagement with Vodafone…
Fantastic engagement with Vodafone staff Max & Chris instore. They took time to investigate existing plans and made valuable recommendations about upgrading.
6 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Aberdeen Bon Accord
Hi William,
This is a great review for Max and Chris. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.