Vodafone UK - 127 Oxford Street Recenzje 

Odpowiedź od Vodafone UK - 127 Oxford Street

Wczoraj

Hey Cherisa,

Thanks for the lovely review and fantastic support for Piotr.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

3 dn. temu

Hey Simran,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Beauty and Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

25 sie 2026

Hi Frederick,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience after switching to Vodafone hasn't met your expectations.

We understand how frustrating it must have been to spend several weeks trying to get your service working properly, especially after contacting us multiple times without finding a resolution. While we're pleased to hear that our advisers were pleasant and helpful, we appreciate that the most important thing is getting the issue fixed, and we're sorry we fell short on that occasion.

We also understand your concerns regarding the availability of engineer support and the lack of a wireless adapter solution for your digital phone setup. Feedback like yours is invaluable, as it helps us identify areas where we can improve both our services and the information we provide to customers.

Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

23 sie 2026

Hey Joa,

Thanks for the lovely review and fantastic support for Mohini.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

23 sie 2026

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

22 sie 2026

"Hey Jasper,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Odpowiedź od Vodafone UK - 127 Oxford Street

20 sie 2026

Hey Debra

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

19 sie 2026

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

15 sie 2026

Hey David,

I am sorry to hear that you have been experiencing issues with you, I appreciate how frustrating this can be.

Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

14 sie 2026

Hey Nigel,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

13 sie 2026

Hey Victor,

Thanks for the lovely review and fantastic support for Piotr.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

11 sie 2026

Hey Osama,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

9 sie 2026

Hi Anthea, thank you so much for your wonderful review and the amazing support you’ve shown for Mohini, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

8 sie 2026

Hey Amy,

Thanks for the lovely review and fantastic support for . Chitra and Tanzeel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

3 sie 2026

Hey Lenny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

29 lip 2026

Hi Alistair,

Thank you for getting in touch, and I'm sorry to hear about your experience.

I understand that you stayed on the Greek island of Chios throughout your trip and did not travel to Turkey. As Chios is very close to the Turkish coastline, your phone may have briefly connected to a Turkish network automatically, resulting in the £8 charge for data usage in Turkey.

I also appreciate your frustration regarding the contact you had with our support team. I understand that you had to explain the issue multiple times before the matter was eventually referred for review, and that you were advised you would receive an update within 24 hours. Unfortunately, it appears that this has not happened, and I sincerely apologise for the lack of follow-up.

I can completely understand why this has left you disappointed, particularly as you remained in Greece for the duration of your trip and expected a timely response regarding your query.

Your concern regarding the Turkish network charge and the requested £8 refund should be reviewed by the relevant team. The delay in receiving an update is not the level of service we aim to provide, and I apologise for any inconvenience caused.

Thank you for bringing this to our attention. We value your feedback and understand the importance of resolving this matter fairly and keeping you informed throughout the process.

Please reach back out to the teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

29 lip 2026

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

22 lip 2026

Hey H Shah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Odpowiedź od Vodafone UK - 127 Oxford Street

15 lip 2026

Hey Rabiat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team