Similar to what someone said, the wrong colour shade was dispatched (3 varying shades instead of 1 like the image). They were helpful at arranging for us to send back the shades however now won’t repl... Zobacz więcej
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Zobacz, co mówią recenzenci
This company supplied some cable, which was different from the colour advertised. They acknowledged their mistake and offered to arrange a return and a refund. Unfortunately, they never followed up on... Zobacz więcej
Reakcja na opinię
Order 3 sets of lights, great price, beautiful lights, great quality and quickly dispatched. I then had a change of mind for the colour scheme in one room. I enquired about exchanging 2 set for a d... Zobacz więcej
We have flush fitted glass 'globe' lamps. Normal 15W LED bulbs are too big to fit these. Vintalite supplied 15W 'dome' LED bulbs that fit inside the 'globes' perfectly. Their 'chat' feature allowed me... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
One of the UK's Largest Lighting shop for your home decor,✓Pendant ceiling lights✓Flush mount lights✓Vintage lights ✓LED Bulbs ✓Cables ✓Ceiling Lights ✓Pipe Lights ✓Wall lights ✓Spider Lights, Spend £30 for Free UK Delivery.
Dane kontaktowe
124 Bruce Road, CV6 2LG., Coventry, Zjednoczone Królestwo
- +44 24 7711 8722
- admin@vintagelite.co.uk
- www.vintagelite.co.uk
2,9
Średnia
29 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Inni użytkownicy przeglądali również
Similar to what someone said
Similar to what someone said, the wrong colour shade was dispatched (3 varying shades instead of 1 like the image). They were helpful at arranging for us to send back the shades however now won’t reply to my emails and haven’t sent out the replacement. I’ve emailed them 3 times
29 lipca 2026
Opinia niezależna
Poor communication and customer service.
This company supplied some cable, which was different from the colour advertised. They acknowledged their mistake and offered to arrange a return and a refund. Unfortunately, they never followed up on this promise. They also never answer the phone, or respond to emails.
10 czerwca 2026
Opinia niezależna
Odpowiedź od Vintagelite
Thank you for your feedback. We sincerely apologise for the inconvenience caused. Due to a technical issue with our system, we were unfortunately unable to contact you as promptly as we should have. Please accept our sincere apologies for this.
We have now dispatched a replacement for you and hope it resolves the issue. If you require any further assistance, please don't hesitate to contact us we'll be more than happy to help.
Recent order from Vintagelite
Ordered some goods on 30-05-2025 and all safely received the next day (items very well wrapped so all OK). No problem in awarding these guys 5* - full credit where deservedly due...
30 maja 2025
Opinia niezależna
Great service & price
Great service & price. The three pendants ordered came quickly & well packaged, a small part was missing from one light & it was very easy to get in touch & the said part was sent out express delivery.
17 lutego 2025
Opinia niezależna
Think twice when buying from unscrupulous and nameless shops
Always prioritize reading negative reviews before buying from unfamiliar sellers. It's worth paying a little extra for reliable service and timely delivery. For instance, I ordered an E27 light holder, but it hasn't even reached Royal Mail. There have been no updates, emails about delays, or estimated delivery times provided.
7 stycznia 2025
Opinia niezależna
Odpowiedź od Vintagelite
Thank you for taking the time to share your experience. I’m sorry to hear that you were dissatisfied with the service.
According to our delivery records, your parcel was delivered on the 15th of January.
We understand how frustrating delays can be.
If there’s anything we can do to resolve this issue or if you need further assistance, please don’t hesitate to contact us directly.
Faultless experience
Order 3 sets of lights, great price, beautiful lights, great quality and quickly dispatched. I then had a change of mind for the colour scheme in one room. I enquired about exchanging 2 set for a different colour. Customer service was excellent, quick, friendly and helpful. Was a seamless experience and I had the exchanged lights within a few days. Absolutely delighted with the whole experience.
12 grudnia 2024
Opinia niezależna
Globe Bulbs.
Great customer service and the product was perfect for our lights!⭐️⭐️⭐️⭐️⭐️
11 grudnia 2024
Opinia niezależna
Very Satisfied Customer
My recent experience with Vintagelite customer service was excellent!! My item arrived damaged and they were very prompt in sorting a replacement and they also ensured it arrived on time. Excellent service and Extremely professional and friendly. I’ve bought from them before and will definitely be buying again!
Thanks again Vintagelite!!
27 października 2024
Opinia niezależna
Had a few bulbs delivered that did not…
Had a few bulbs delivered that did not work and Ashee was great in response as well as rectifying. Quick, speedy and professional!
7 października 2024
Opinia niezależna
Amazing speed, service and satisfaction!
Amazing service. Not only was the price very competitive, but the speed of delivery was amazing.
Even with a slight error in the order everything was sorted very quickly and easily... I wish all companies worked this well in their customer services department.
I would not hesitate to recommend this company or its products.
11 września 2024
Opinia niezależna
Excellent customer service
Excellent customer service by Ashee at Vintagelite.
Item was not quite as described on website, so contacted Vintagelite and the replacement part was sent straight to me, would definitely shop here again.
Light fittings look fantastic & just what I wanted.
29 sierpnia 2024
Opinia niezależna
Excellent service and good quality…
Excellent service and good quality light fittings. Items arrived in a couple of days but one was slightly damaged by courier during transit. Contacted vintagelite and they sent out a replacement promptly. Would strongly recommend Vintagelite. Will buy again.
15 lipca 2024
Opinia niezależna
Great customer service and quick…
Great customer service and quick delivery.
15 lipca 2024
Opinia niezależna
100% Happy with Vintagelite
We have flush fitted glass 'globe' lamps. Normal 15W LED bulbs are too big to fit these. Vintalite supplied 15W 'dome' LED bulbs that fit inside the 'globes' perfectly. Their 'chat' feature allowed me to choose the perfect solution.
21 maja 2024
Opinia niezależna
Stunning Pendant Lights
Stunning Pendant Lights, Exceptional Service
15 kwietnia 2024
Opinia niezależna
DIDN'T GET WHAT WAS ADVERTISED AND RECIEVED TOTAL RUBBISH!!!!!!
Didn't get the item advertised online. I received a MDF toilet seat what was meant to be plastic, it had a different picture on, different hinges, was anything like the description or photos of the toilet seat. The advertised toilet seat was a quality acrylic seat with quality hinges and was photographed and described as such and I received a CRAP MDF SEAT! SCAMMERS BEHAVIOUR!!!!! And you haven't changed anything because I just looked. You have sold out of toilet seats. That's probably why you took so long to answer. LYING AGAIN!!!! AVOID THESE SCAMMERS!!!!!
26 lutego 2024
Opinia niezależna
Odpowiedź od Vintagelite
Dear Kevin Phillips
We sincerely apologize for the inconvenience you've experienced with your recent purchase. It's truly disheartening to hear that the item you received did not meet your expectations and was not as described.
Upon reviewing your feedback, we have taken immediate action to rectify the discrepancy in our product description. We understand the importance of transparency and accuracy in our listings, and we deeply regret any confusion or frustration this may have caused.
In order to make this right for you, we have corrected the description to accurately reflect the materials and features of the product. Additionally, we are more than willing to offer you a full refund or exchange for a product that meets your specifications.
Our goal is to provide our customers with high-quality products and exceptional service, and we are committed to ensuring your satisfaction. Please don't hesitate to reach out to our customer service team so that we can further assist you with resolving this matter.
Once again, we apologize for any inconvenience this has caused, and we appreciate your understanding and patience as we work to improve our processes.
Excellent service!!
Excellent service - about to place second order
13 października 2023
Opinia niezależna
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