The car went in for a safety recall. I was given an appointment for fitting within a couple of weeks, which was good. On the day, there was no delay in checking in and I was given an estimated lu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our bmw ix was showing a warning message. I am happy to say that Vines were very efficient at getting the required part and fitting it. The staff were really friendly and helped to entertain my 4 year... Zobacz więcej
Went for a service. Overall, a fantastic experience. Great customer service, comfortable seating areas, didn’t have to wait too long either. My only gripe is there is never enough parking. I’ve been a... Zobacz więcej
My X3 showed a message on the dash saying I needed a quality enhancement on the steering gear. I called Vines Guildford who booked me in promptly, completed the job when they said they would and Shann... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
21 Moorfield Rd, Slyfield Industrial Estate, GU1 1RD, Guildford, Zjednoczone Królestwo
- info@vinesgroup.net
- www.vinesofguildfordbmw.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
High standard of service. Happy to recommend!
I was quoted a price for and oil and filter service to my BMW. Agreed a time and date. All went to plan. The cost provided was what I paid. No hidden extras. A courtesy call around lunchtime to tell me the service was complete in the car is ready for collection was appreciated. Quite often with other dealers I have had to chase until the end of the day to find out what is happening with my car. Not at Vines! Very courteous staff. Great service. 
A great service from Vines
A great service from Vines, adaptable and attentive as always. Nice to see your car cleaned as you leave as well.
The car went in for a safety recall
The car went in for a safety recall. I was given an appointment for fitting within a couple of weeks, which was good. On the day, there was no delay in checking in and I was given an estimated lunchtime pickup time. I received a call an hour before the estimate to say the work had been completed.
The car received a complementary wash and polish.
So I am entirely happy with the level of service and the care taken of my vehicle.
I'm happy to recommend Vines.
Courteous and very helpful staff
Courteous and very helpful staff - both Blake and Scott
Fantastic customer service especially…
Fantastic customer service especially from Ed
Yearly service and MOT
Was there at 8-15 was all checked in in 5 minuets asked to have my car back by 13-30 was told I would receive a call around that time got the call promised went to their showroom to pick up my car on my way home before 14-00 great service
advice and help was very good overall
Service and help was very good overall, but car parking is very sparse.
Service with a smile
Vines always provides a genuine personal experience service starting with a friendly welcome followed by a reliable and informative service throughout.
A well priced service for an older M2…
A well priced service for an older M2 with easy drop-off and pick-up. I also appreciated the car being cleaned.
bmw ix issue and very helpful staff
Our bmw ix was showing a warning message. I am happy to say that Vines were very efficient at getting the required part and fitting it. The staff were really friendly and helped to entertain my 4 year old grandson who accompanied me to the showroom.
It was a straight forward brake pad…
It was a straight forward brake pad replacement no issues staff friendly and professional
Everything went smoothly and a car wash…
Everything went smoothly and a car wash thrown in plus tyre check.
Great customer service
Great customer service, happy with my car service and clean at a reasonable price.
Great service all round
Great service all round. Polite, efficient and effective.
The purpose of the visit was a fault starter motor.
The purpose of the visit was a faulty item following a BMW recall and Vines liaised with BMW to get a goodwill replacement at no cost to me.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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