Vida Homeloans Recenzje 

1262
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really good experience dealing with Barry Lindsay at Vida Home Loans. Barry was the underwriter on a BTL limited company case and took the time to call and talk through the case with me. He picked u... Zobacz więcej

Oceniono na 5 z 5

I'm a whole of market broker and the service I receive from VIDA is one of the best on market. To have an underwriter who actually speaks to you, understands and is proactive is worth its weight in go... Zobacz więcej

Oceniono na 5 z 5

The Vida Premier Hub Support team are absolutely fantastic. They're always on call to support our clients' cases, deal with any issues quickly and efficiently, and are an absolute delight to speak... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I use the V-Hub team most days when need assistance with cases. All the team are very helpful but Gemma in particular is very helpful and always has the time to help with cases, explain handy criteria... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kredytodawca hipoteczny

Napisane przez firmę

More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(1262)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 206

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great experience

Case was dealt with in a timely manner. Nice to be able to leave notes for the underwriter , who always responded.

Application to offer was very straightforward and there was great communication throughout.

23 października 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Sam,
We're happy to hear that your case was handled promptly and that our communication was effective. We appreciate your positive feedback regarding the application process.
Kind regards, Vida Homeloans

Oceniono na 5 z 5

good service

good service

20 października 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi S Wynn,
Thank you so much for your 5* review and positive feedback.
Kind regards, Vida

Oceniono na 2 z 5

The stars reflect the experience…

The stars reflect the experience delivered. Yes we got a positive result but the turn around was not acceptable. Application submitted 26/08/2025 and offered 07/10/2025

Maybe stop passing the application around the room would prevent unnecessary delays. Telling us "Patricia is doing her best" gave little comfort to our clients that were under enormous stress from the estate agent

Am I looking forward to working with Vida again any time soon? That would be a NO

7 października 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Dan, We’re sorry to read your review and that our service didn’t meet your expectations. We have taken your points on board and reviewed them internally to continually improve. We’d also like to make this right to your customer and have authorised a refund of their assessment fee, which will be with them in 5-7 working days. We hope to see you use us again in the future. Vida Homeloans

Oceniono na 5 z 5

Highly recommended lender

To be able to talk directly to an Underwriter is a big bonus and makes the application to offer process much easier. I wouldn't hesitate to use Vida again, and I can't say that about many lenders!

3 października 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Marina,
Thank you so much for your 5* review and positive feedback. We're so glad we could help with your case! And we look forward to working with you again soon.
Kind regards, Vida

Oceniono na 5 z 5

Excellent Service !

I’m a mortgage advisor who deals with plenty of tricky cases, so having an underwriter who’s quick, switched-on and easy to work with makes all the difference and Barry at Vida absolutely delivered.
He was fast to respond to uploads, kept things moving without chasing, and communicated clearly throughout. No fuss, no delays, just solid support and a real can-do attitude.
Thanks to Barry’s help, the case was offered smoothly and without drama. It’s refreshing to work with someone who genuinely gets the broker’s side and makes the process feel like a team effort and hope to work with him again soon.

11 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Pageani,
Thank you so much for your 5* review and positive feedback. We're glad you had a great experience with us and Barry! We look forward to working with you again.
Kind regards, Vida

Oceniono na 4 z 5

Great Lender

Great Lender

Vida work for clients who need common sense underwriting. Mark the underwriter on my most recent case was great.

30 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Joanne,
Thank you so much for your review and positive feedback. We look forward to working with you again soon.
Kind regards, Vida

Oceniono na 5 z 5

Barry was great

Barry was great, offered the loan within 45 minutes of picking it up

3 października 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Shahed,
Thank you so much for your 5* review and positive feedback. We look forward to working with you again soon.
Kind regards, Vida

Oceniono na 5 z 5

Penelope Bailey 5*****

Dealing with Vida is a pleasure. What sets them apart from the majority of lenders is the fact the underwriters (Penny in my experience) will ring you to question and query information prior to sending out a shopping list to help speed up the process and they exercise a common sense approach to meeting clients needs.
Keep up the good work.

1 października 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Kevin,
Thank you so much for your 5* review and positive feedback. We're so glad we could help with your case!
Kind regards, Vida

Oceniono na 5 z 5

Raymond was extremely helpful

Raymond was extremely helpful and managed to secure my client a mortgage Offer quickly. I'm very pleased with the service.

30 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Adam,
Thank you so much for your 5* review and positive feedback. We look forward to working with you again soon.
Kind regards, Vida

Oceniono na 5 z 5

I cant thank vida enough!!

I cant thank vida enough!!! Thanks for making our dreams come true when no one else would give us a chance. You have changed our whole lives. We have just had our offer this afternoon. It has took a while but that's to be expected for adverse credit cases. After been let down by another company at the last minute I didn't have much hope for this offer either. But here we are and couldn't be happier thanks so much vida!!!

26 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Rachel,
Thank you so much for your 5* review and positive feedback. We're so glad we could help you with your mortgage for your new home. Best wishes for the future!
Kind regards, Vida

Oceniono na 5 z 5

Mark is the MAN

Mark was very much pro active with the case for my clients, I really appreciate that he took time to pick up the phone and have a conversation with me and when we spoke it was a case of how can we get this deal over the line together, which is always nice to get that feel from underwriters that you dont always get. He also took time to educate me on things by giving me tips that can only help me serve my clients better going forward. I very much look forward to working with him and Vida again he is a real credit to his establishment.

25 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Gregory,
Thank you so much for your 5* review and positive feedback. We're glad you had a great experience with us and Mark! We look forward to working with you again.
Kind regards, Vida

Oceniono na 1 z 5

Commercial Property Issue

I found a property and fell in love with it. There was a bit of back and fourth with it with Vida because of the commercial property that was close by. They said it would be down to valuers comments on whether we got the property. The valuer marked the property as not adjacent. Happy days….nope….we were then told that because of the property being in close proximity to the commercial that we would only get 75% LTV. Even though there’s clearly separated boundaries between the property I was going for and commercial property. So Vida has said one thing and done another and moved the goal post. Why did it take 5 weeks to get a no? Because you said based on valuers comments then changed your mind and said no anyway? So unfair on all involved who have spent money and got no where. Extremely disappointed.

25 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Emily, we're sorry to read your review. We have updated your intermediary, and they will be able to provide you with context for the reasons for the LTV change. If you need anything further, please contact us at support@vidahomeloans.co.uk

Oceniono na 5 z 5

Excellent efficient and professional service

By far, the best lender I have dealt with. Efficient service and excellent professionalism. I would highly recommend and use again in the future.

22 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Shahenaz,
Thank you so much for your 5* review and positive feedback. We look forward to working with you again soon.
Kind regards, Vida

Oceniono na 5 z 5

Great service

Great service, very quick application to offer, very pleased.

15 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Mustafa,
Thank you so much for your 5* review and positive feedback. We're so glad we could help with your case!
Kind regards, Vida

Oceniono na 5 z 5

Good service and helpful members of…

Good service and helpful members of staff. My first application with your team and was very quick and a good experience.

10 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Claudia,
Thank you so much for your 5* review and positive feedback. We're so glad we could help with your first case with us!
Kind regards, Vida

Oceniono na 5 z 5

Great job again!

After some challenging experiances with Vida during Covid, we've been pleasantly surprised with how smoothly the last 2 cases have gone. Despite some difficult circumstances, the underwriting has been prompt and clear. Huge thank you to Lisa Howarth for all her help and clear communication on a recent case.
Thank you

3 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Dan,
Thank you so much for your 5* review and positive feedback. We're glad you had a great experience with us!
Kind regards, Vida

Oceniono na 5 z 5

What a great experience with Vida

What a great experience with Vida. Mortgage offer received in under a week! A very personal touch from the Underwriter Lisa Howarth, who called us personally to advise the case had gone to offer. Very impressed!

3 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Merrin,
Thank you so much for your 5* review and positive feedback. We're glad you had a great experience with Lisa, and we look forward to working with you again soon!
Kind regards, Vida Homeloans

Oceniono na 5 z 5

Easy submission

Easy submission, policy was adhered to and easy. Spoke with the underwriter Barry directly. He went through case and offered within the hour!

1 września 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Julian,
Thank you so much for your 5* review and positive feedback. We're so glad we could help with your case!
Kind regards, Vida

Oceniono na 5 z 5

Quick turnaround on applications

Quick turnaround on applications. Good clear communication. Underwriter Mark Beddows was great, very professional

29 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Lynsey,
Thank you so much for your 5* review and positive feedback. We're glad you had a great experience with Mark, and we look forward to working with you again soon!
Kind regards, Vida Homeloans

Oceniono na 1 z 5

I’m a existing customer for Vida and my…

I’m a existing customer for Vida and my mortgage application getting treated like a worse one of the year it’s been 8 weeks from the application submitted keep asking for the documentation on final approval each document take 5 working days I have given them 6 or 7 times why they can’t asked for all the documents in same time no complain with my mortgage broker they did they best but I have told them not to submit a application with them but They said I have a mortgage with them already so should be something very simple now they westing my time and I’m losing my dream home.

27 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Monwara, we're sorry to hear that you're unhappy with the outcome and your experience with us. We’d like the opportunity to investigate your concerns in more detail. Please email us at support@vidahomeloans.co.uk with your application account details so we can look into this further.
Kind regards, Vida

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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