Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This website is made so that you'll forget the end of your trial and pay an enormous amount for the subscription. It's 250€. Also the support center doesn't refund. Even for someone who would real... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great place to find musical artist info (links, events, videos etc.) You can also add info about other artists. If you use the pro version, it's a great tool to see detailed stats and analyze marke... Zobacz więcej

Oceniono na 5 z 5

I use Viberate every week since it saves a lot of time when searching for artists by a specific genre and territory. It's an amazing tool for research on dance music artists, labels, and festivals. I... Zobacz więcej

Oceniono na 1 z 5

Tried to find historical data for very obscure garage band from my hometown but the site had almost nothing of them. It is a bit rubbish when you want stast for smaller local acts

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent oprogramowania
  2. Urządzenia do obsługi imprez masowych
  3. Badania rynku
  4. Promocja muzyki i management

Napisane przez firmę

Viberate Analytics provides structured music data for industry professionals. It enables A&R teams, managers, labels, and artists to discover talent, analyze audiences, track playlists, and evaluate performance across Spotify stats, YouTube analytics, and radio airplay — all connected in one system.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

106 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 80% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Not The Data You Need

Honestly the data is vague, the services are poor, the UX is awful, processing is slow, and there's just SO much missing. This isn't a professional resource. I don't even know why they made this.

This is not comparable to Luminate or any legit service. It is concrete in that this is not a professional data service replacement for Luminate. This is a haphazardly put-together app where they are missing major data, and even ask the users to help fill it out like Wikipedia. Really expected some value for $400.

It feels like one of those stock, vibe-coded app. They show greyed out platforms with misleading UX as if that is data that you can gain access to by paying. It in fact, is not, and is just another example of bad UX. The slow loading pages just tell you it's poor development. Stick to the professionally recommended platforms.

30 sierpnia 2025
Opinia niezależna
Logo Viberate

Odpowiedź od Viberate

Hi Alex,

Thank you for sharing your opinion. We understand that not every platform will meet every user’s expectations. However, it is important to clarify the context behind your reviews.

You requested a refund after purchasing the subscription. As clearly stated in our Terms of Service, we do not issue refunds once a subscription has been activated. This policy is visible prior to purchase and applies equally to all users.

After we declined the refund request in line with our policy, two public reviews were posted — one under your name and another under “RDM.” Given the timing and the content of your prior email, it is reasonable to conclude that both reviews were written following the refund denial.

In your email, you stated that you intended to share the platform with your developer “to take advantage of whatever since I paid for it” and use it “in a way to detract from others ever using this,” adding that the situation “could have been avoided” if we had issued a refund. We believe it is important for readers to understand this context.

We take product criticism seriously. Specific, actionable feedback about datasets, UX, processing speed, or missing functionality is always welcome and helps us improve. Broad claims that the service is “trash” or has “0 functionality for anything professional,” without concrete examples, do not provide a constructive basis for discussion.

Oceniono na 2 z 5

A bit dissapointing

Though it offers all kind of information, from the 100 artists and tracks we tried more than 40% was not on Viberate, even though they are well known artists and have lots of plays on spotify and elsewhere. Dutch artists like Maribelle, Maxime & Franklin Brown, Indonesian like Betrand Putra Onsu, and many others.

2 sierpnia 2025
Opinia niezależna
Logo Viberate

Odpowiedź od Viberate

Hi Hans. We were able to find all artists in our database from your list, apart from the first one.

Oceniono na 5 z 5

Building products with Viberate API

We've been using the Viberate API for years now and has been a great experience allowing us the latest Artist metadata and, a stable environment to enable us to build our product. They have a great support team, always quick to respond and help if any issues arise. I highly recommend Viberate.

18 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Unfair Auto-Renewal & No Refund Policy – Beware!

I recently had a disappointing experience with Viberate regarding their automatic subscription renewal policy. I was charged $239 for an annual renewal without receiving any pre-renewal notification, which prevented me from opting out or switching to a cheaper $19.90/month plan.

Upon noticing the charge, I immediately contacted support to cancel and request a refund. However, I was informed that renewals are non-refundable, despite my prompt request and the fact that I had not used the service. They eventually offered me a partial refund ($71.70), but this still felt unfair given the lack of transparency.

🔹 Pros: The platform itself may be useful for some music professionals.
🔹 Cons: No pre-renewal warning, no fair cancellation window, strict no-refund policy.

If you’re considering Viberate, be extremely cautious of their renewal terms, as they do not send reminders and will not refund you even if you cancel immediately after being charged. I strongly recommend opting for the monthly plan instead of the annual one, or ensuring you cancel well in advance.

Verdict: Unethical renewal practices & poor refund policies. Would not recommend.

28 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

I work closely with artists

I work closely with artists, managers, labels and distributors. Viberate is my go-to platform to see trends and identify opportunities. The data is accurate and clean. It's simply the best data platform in the music business.

3 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

I just had a very upsetting experience…

I just had a very upsetting experience with this company. I urge you not to work with them.

I had bought a year subscription not knowing I would be auto charged for a second year. I haven't used the app in over 5 months. When I saw the charge, I told them I would not need the subscription anymore and asked for a refund. They refused me a refund on the ground of their terms of service.

This is possibly the worst customer service experiences I have ever had with a subscription based service. Never In my life have a I been denied a refund on a subscription purchase that was a mistake

9 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

First issue

First issue: they take a full year payment upfront. Red flag. Features are absolutely substandard. If you decide you don't need the service they will not prorate a refund. Be very careful dealing with this scam company. SAVE YOURSELF, SAVE YOUR MONEY.

23 października 2024
Opinia niezależna
Logo Viberate

Odpowiedź od Viberate

Hi. Yes we charge an annual fee when the user selects the annual subscription. We also offer monthly payments as well. https://www.viberate.com/music-analytics/pricing/ I am sorry you feel that way about the features, can you tell us which ones didn't meet your requirements?

Oceniono na 5 z 5

Awesome

Awesome, it is great that much information all thou at the beginning can be oberwhelming it is visually pleasant. My prefer method was by genre but there are several ways You can gets the info You want like the top artists of psy trance at the moment and i trust it is accurate because how it displays the information about it :)

19 października 2024
Opinia niezależna
Oceniono na 1 z 5

Viberate is about stealing your money

Viberate is about stealing your money. Their 7 day trial ends up charging your card and they won't give you your money back, even if you cancel it immediately. They keep your money.

4 października 2024
Opinia niezależna
Logo Viberate

Odpowiedź od Viberate

Hi Andreas. All trial periods work the same way. You have 7 days to test the platform and decide whether it fits your use case or not. We do have a no refund policy in place since we offer the entire suite of features in trial, including following, priority snycing and the rest.

Oceniono na 1 z 5

Be very aware that their "free trial" is not free

Be very aware that the "free trial" offer from their website is not actually free. I went through the sign up process for a 7 day free trial which included entering billing details and then cancelled the next day only to find that full payment for a year had been taken from my account. Despite frequent email discussions they refuse to return my money even though I am not using the site. They say it's because I'm in the UK and their T&C's only cover EU. This happened back in March but it's only now that I realised I should warn others.

25 marca 2024
Opinia niezależna
Logo Viberate

Odpowiedź od Viberate

We apologize for any confusion and frustration caused by your experience. We do indeed offer a 7-day free trial, and during this period, no charges are made as long as the subscription is canceled before the trial expires. This is a standard practice in the SaaS industry.

Oceniono na 1 z 5

Fraud

They send me a link with their services for more or less 2.60 euro a month so I decided to subscribe to see if it’s good for my business ; I mean for 2.60 lets give a try… but they took me 43 euro for an year without telling me . So I claim with PayPal but they don’t want to give back my money. Fraud

31 lipca 2024
Opinia niezależna
Logo Viberate

Odpowiedź od Viberate

Thank you for your feedback. We’re sorry for any confusion regarding the subscription. The pricing and non-refundable terms were clearly outlined when you subscribed. We strive for transparency, and we explained these details during our recent communication.

Oceniono na 1 z 5

Unsolicited ticket clippers.

Oh yay, more unsolicited ticket clippers.

AI generated nonsense.

I've asked them to remove my profile.

Read their reply... did anyone ASK them to make a profile on me? NO. So sod off.

23 lipca 2024
Opinia niezależna
Logo Viberate

Odpowiedź od Viberate

Yes, we used AI to generate the biographies in order to enrich the pages.
However, we are aware there might be mistakes in the text and we will gladly correct them, even for users without registration.
Simply contact our support team and we'll take care of it.
support@viberate.com

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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