My friend booked a holiday with this company to Auschwitz Poland for the 1st of November to the 6th November 2024! We went to the Airport on the 6th for our morning flight to return back to Scotland o... Zobacz więcej
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It was our 5th time booking with Viaholiday and as always a smooth good price and certainly a quick polite response. Thanks to Hazel for my last booking with so much patience though we asked for so ma... Zobacz więcej
When it comes to making girls' trips, Me and my groups only prefer Viaholidays, our last 3 trips went so wonderful, effortless, and convenient, just love it. On one of our trip to Turkey, we had an od... Zobacz więcej
Hi,just booked a holiday to Marrakech via Groupon. Dealt with a gentleman named Chris Taylor who went through all the options in a very clear and precise manner. We upgraded to better flight times... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Travelo - Travel, Tour Booking HTML5 Template
Dane kontaktowe
City Road 160, EC1V 2NX, London, Zjednoczone Królestwo
- www.viaholiday.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Nancy was really helpful
Nancy was really helpful. Thank you so much :)
Marie Grant
Everything went very smoothly with…
Everything went very smoothly with booking holiday, very happy.
I was really happy to book my…
I was really happy to book my holiday.Mark is a nice person and help me to find the best deal for this.Thanks also for his patience
Very very helpful extra pleasant and a…
Very very helpful extra pleasant and a credit to the company.
It was a stress free experience and Mark was extremely patient.
Thank you
Andy
Very efficient and helpful in making…
Very efficient and helpful in making the arrangements.
THE WORST EXPERIENCE EVER
They don't even deserve 1 star, unfortunately there is not option to give 0 stars. The staff very rude and pushy. They will insist on you changing flight times and charge you twice more to what you will get from airline themselves. When I contacted them over the phone to question as to why they charge twice more to what airline actually chargea, I got a very rude respond. I then sent them an email and was told that they don't use Skyscaner or airlinea directly to purchase their flights, but instead use their dedicated suppliers. I replied to their email with a number of questions, but haven't heard anything back after chasing it up few times. They are so unprofessional I'm surprised they are still up and running. AVOID AT ALL COST
Brilliant service
Brilliant service, help me sort different dates and upgrades to get the best deals to get the best service. Very polite and helped me sort out the best options for me.
Good service very helpful
Good service very helpful, pleased with the efficiency and ease to deal with
Hazel brooks and Mark were absolutely…
Hazel brooks and Mark were absolutely amazing..
I could not fault their help in booking a holiday with the company...they were a plea sure to deal with and took all the stress out of deciding the best options.
Thank.you both.
Dealt with Nancy she helped change…
Dealt with Nancy she helped change flights as ones in deal did not give good times in Amsterdam and also arranged hotel nearer to city hopefully trip will be good
Very friendly staff
Nancy was very friendly and helpful with finalising my holiday details.
So far a good experience
So far a good experience. Waiting for travel documents.
Excellent service
Excellent service. Very polite and helpful staff. Many thanks
Not a good experience
The person dealing with my holiday was like a robot in that I was not having a conversation but being treated like a number. This was my first time booking in this way so I was unsure of the process and was not reassured by the manner of the person who was supposed to be helping.
Was a good experience
Even takes long time ,she very nice…
Even takes long time ,she very nice and patient .
Thank you
Friendly
Fast, friendly and really helpful. Definitely going to use them again.
Additional Costs
The process is easy enough, but if you want preferable flights (which you could get easily enough going direct to the flight company or other travel companies...) it’s an extra cost. Also, having booked through groupon, we were given a selection of dates... we were unable to get our preferred date. Basically, both groupon and via holidays just come up with excuses to charge the customer more. It would be cheaper to book your own holiday through price comparison sites, and not through these package ‘deals’...
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