Vavista Recenzje 

3046
•
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very quick. Friendly on calls, very good communication. Price affordable even with historical with insurance in the Uk. Nothing bad to point for now. Keep doing a good job.

Oceniono na 5 z 5

Very straight forward, everything was easy to read, using the add in tabs was a lot better than most companies too as you could actually see the breakdown within the polices

Oceniono na 1 z 5

My experience with them is very awful wont recommend for anyone going forward. I have 3 years of no claim discount, yet they are insisting I use 2 years because that is what they have in their record,... Zobacz więcej

Oceniono na 4 z 5

So far so good. Tried to sell me add ons to my policy today nothing I needed. Initial quote was great price with many features. Slightly suspicious about why price so good having read some of the revi... Zobacz więcej

Informacje dotyczące firmy

  1. Firma ubezpieczeniowa
  2. Agencja ubezpieczeń komunikacyjnych
  3. Agencja ubezpieczeń mieszkaniowych
  4. Agencja ubezpieczeń na życie

Informacje przekazane przez różne źródła zewnętrzne

Looking after your health is one of the most important things you can do. At Vavista, we believe in the health and wellbeing of our policyholders. That’s why our innovative approach to car and life insurance helps you to protect against risk while also improving your health. As a Vavista policy holder, we reward you with a little extra, providing exclusive access to a wellbeing resource that helps you to stay fit and live a healthy life. Vavista offers car insurance with a number of policy options to suit a variety of clients and budgets. Comprehensive insurance offers the most extensive cover, ensuring you are protected against all possibilities. There are also a number of value added services such as extended warranty, or specialist insurance, which focuses on vintage and other specialised vehicles.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 83% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(3046)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 163

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Rude customer service

Toke car insurance out with them a couple of weeks ago and they have been bombarding me with emails non stop as my partner actually put my name down twice by mistake as first and second driver now they want documents after documents to prove I im the main driver and not the 2nd and the lady I talked to was as rude as hell I have never come across a customer service like it they need to sort that out don't recommend them

12 sierpnia 2026
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback. I’m sorry to hear about the frustration you’ve experienced. We value your comments and take customer satisfaction seriously. Please email your postcode and vehicle registration to reviews@vavista.com so we can look into this further. We appreciate your patience and the opportunity to assist you. Thank you.

Oceniono na 1 z 5

Excessive cancellation fees and poor customer service

The cancellation fees were excessive and were not clearly explained when I signed the contract. When I cancelled with only three months remaining, I was charged £66.03. The only communication I received was a three-line email stating the amount due, with no explanation or breakdown of the charges. I was simply given a figure and expected to pay it.

The customer service that followed was equally disappointing. They never contacted me proactively. Instead, I had to call them myself to discuss payment arrangements.

When I did call, I was asked what felt like an excessive number of personal questions under the guise of account verification. I found this intrusive and unnecessary.

To make matters worse, despite having previously collected my monthly payments by direct debit, they would not take the final payment using the same method. They insisted that payment had to be made over the phone.

I had to repeatedly request their bank details to make a transfer. It felt like a struggle just to pay them. Eventually, after making it clear that I would not be able to pay without those details, they finally provided the account information and I transferred the money.

Even after paying the outstanding balance, I continued receiving collection-related communications for weeks afterwards.

Overall, a frustrating experience with poor communication, a lack of transparency around cancellation charges, and unnecessarily difficult payment processes.

11 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Misleading and not transparent insurance broker

I had been insured with this company and simply needed to change my policy after selling my old car and buying a new one.
During the online amendment process, I was shown a quote of £328.59 before submitting the change. At no point was it made clear that this was an additional premium on top of my existing annual premium. The way it was presented made it appear that £328.59 was the total premium for the updated policy. Had it been made clear that my total premium would increase to over £1,046, I would never have agreed to the change.
Later, I received an email informing me that the £328.59 had been added to my existing premium. I felt completely misled.
Trying to resolve the issue was even more frustrating. I called customer service multiple times on different days and at different times but could never get through to anyone. I also used the web-chat, where the agent gave confusing and unrelated response instead of helping or at least trying to help.
The whole experience felt misleading and lacked transparency. Customers should be clearly informed of the total cost before they commit to a policy change, not find out afterwards through an email. The poor customer service only made matters worse.
I have now submitted a formal complaint and requested that my policy be cancelled. Based on my experience, I cannot recommend this company.

24 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

On renewal of my motor policy they…

On renewal of my motor policy they claimed despite no claims during the year that they were unable to provide a competitive quotation. As to why I never found out having obtained cover elsewhere cheaper than the previous year and with a five star Defacto rated company.
They would it seems didn't try very hard.

8 lipca 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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