Vavista Recenzje 

3045
•
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very quick. Friendly on calls, very good communication. Price affordable even with historical with insurance in the Uk. Nothing bad to point for now. Keep doing a good job.

Oceniono na 5 z 5

Very straight forward, everything was easy to read, using the add in tabs was a lot better than most companies too as you could actually see the breakdown within the polices

Oceniono na 1 z 5

My experience with them is very awful wont recommend for anyone going forward. I have 3 years of no claim discount, yet they are insisting I use 2 years because that is what they have in their record,... Zobacz więcej

Oceniono na 4 z 5

So far so good. Tried to sell me add ons to my policy today nothing I needed. Initial quote was great price with many features. Slightly suspicious about why price so good having read some of the revi... Zobacz więcej

Informacje dotyczące firmy

  1. Firma ubezpieczeniowa
  2. również w kategorii:
  3. Agencja ubezpieczeń komunikacyjnych
  4. Agencja ubezpieczeń mieszkaniowych
  5. Agencja ubezpieczeń na życie

Informacje przekazane przez różne źródła zewnętrzne

Looking after your health is one of the most important things you can do. At Vavista, we believe in the health and wellbeing of our policyholders. That’s why our innovative approach to car and life insurance helps you to protect against risk while also improving your health. As a Vavista policy holder, we reward you with a little extra, providing exclusive access to a wellbeing resource that helps you to stay fit and live a healthy life. Vavista offers car insurance with a number of policy options to suit a variety of clients and budgets. Comprehensive insurance offers the most extensive cover, ensuring you are protected against all possibilities. There are also a number of value added services such as extended warranty, or specialist insurance, which focuses on vintage and other specialised vehicles.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 81% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(3045)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 143

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Ok prices to start ... then ADMIN FEES!!!

Absolutely awful company ... completely driven to charge, charge,charge.... £50 to just change number plate? .... £112 to cancel policy? ... £34 per month and had for 99 days due to bereavement... these jokers have charged more than having my 30k car insured for a year?? ... ridiculous fees .. will NEVER use again!

8 sierpnia 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback. We are sorry to hear of your recent experience you have had with us regarding the cancellation of your policy and the charges that you incurred. Please note that we do appreciate this type of feedback from our customers as it allows us to investigate these problems and we will take your feedback on board. We are always looking at ways to improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Oceniono na 1 z 5

Avoid at All Costs

My experience with Vavista Car Insurance was absolutely awful. I had to cancel my policy as my car broke down and had to be scrapped, I was paying over £215 a month to insure my tiny Peugeot, they still went ahead and charged me after cancellation with zero explanation. I was chasing them for 13 days straight, trying to get answers – emails, phone calls – and got nowhere. No one could tell me what was going on, and the lack of communication was beyond frustrating.

I’ve never dealt with a company so unhelpful. It felt like I was being completely ignored, while they continued to take money from me without any justification. Extremely unprofessional and frankly, unacceptable.

Avoid Vavista if you value your time, money, or sanity.

7 sierpnia 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to take a look into this further for you. Please email your postcode

Oceniono na 1 z 5

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY, YOU CANT DRIVE ANY OTHER CAR WITH THIS INSURANCE. AND THEY CHARGE YOU TO CANCEL THE POILCY AFTER 1 DAY IN THE COOLING OFF PERIOD. WISH I HAD READ THE REVIEWS BEFORE. MONEY GRABBING COMPANY 🤬

6 sierpnia 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to take a look into this further for you. Please email your postcode

Oceniono na 1 z 5

Terrible

Terrible, do not go near. Always always read the fine prints before agreeing to the car insurance.
You're not covered to drive another car but it's written right at the bottom of page three of the insurance certificate where no one will see and it is not included in the main body.
Others make it very clear but they did not.

3 sierpnia 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction
Please could you email me your vehicle registration along with your postcode to Reviews@Vavista.com. We can then locate your policy and assist you further.
Thank you.

Oceniono na 1 z 5

You cannot administer your account…£££ costly

You cannot administer your account online, as the company suggest, so you get hit with an admin charge every time you need to do any changes to your policy. Cheap if you simply want a cover note, £104.08 to cancel a £350 policy, so beware, if you think you might be changing your car or anything in next 12 months, don;t buy their cover. FYI complaint raised, but they are not even FCA regulated in the UK

3 sierpnia 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction
Please could you email me your vehicle registration along with your postcode to Reviews@Vavista.com. We can then locate your policy and assist you further.
Thank you.

Oceniono na 5 z 5

Great experience

Great experience, easy to use website and quick to give you numbers that you may need
Easy to move too and offer many extras

30 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Vavista is a top car insurer with excellent personal service

This is a top car insurer. Excellent quote and ease of use when moving to them. I wish to change my vehicle but the change was very efficiently declined online as the replacement vehicle is too old.

I phoned in as requested and an uber-efficient gentleman by the name of Steve (from Durban) could not have been more helpful.

Age is a bit unfair on the old girl as she's actually a classic 1999 A3 Auto SE hatchback, 50K on the clock and I am the 2nd owner & knew the first. Only a handful were sold in the UK to that specification and colour way, right down to "mussel" coloured seat belts!

I therefore have with regret had to cancel my Vavista policy. In theory a £75 fee is due but this was "dealt with" amicably as the refusal not exactly of my doing.

I will be going back there with a further vehicle for sure. Found initially on Go Compare that I find consistently better than its close namesake. From there Vavisita offered an online bespoke approach and a phenomenal deal de-duplicating breakdown cover etc.

Go for it!

29 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Total incompetence demonstrated from…

Total incompetence demonstrated from the start of my quote to the sorry end! Overseas call centre , very noisy in the background, could not hear clearly or understand the accent. On average took about 30 minutes before i got answered . Recieved conflicting information from different advisors. Cheap is not the best value here , this lot are amateurs . Had to request a refund of my payment , they had the audacity to charge me £25.00 cancellation fee even though the policy was not live for another week. Absolute Disgrace. AVOID THIS COMPANY AT ALL COSTS OR BE PREPARED FOR INEFFICIENCY AND A SHAMBOLIC CHAOS!!!!

23 lipca 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction
Please email us your vehicle registration and you concerns to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.

Oceniono na 1 z 5

What 14 day cooling off period?

I tried to cancel my insurance immediately after buying it (28 days before it was due to come into force). They charged a £25 cancellation fee despite UK law giving the consumer a 14 day cooling off period. They claim (I disagree) that this is justified by their T&C's. Let the buyer beware.

22 lipca 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback.
We are sorry to hear about your recent experience related to the cancellation of the policy

Please could you email your vehicle registration along and your concerns to Reviews@Vavista.com. We can then locate your policy and assist you further.
Thank you.

Oceniono na 2 z 5

Beware the T's and C's!!!

This company are not transparent at all. They hide their cons in the small print. Be very careful! The final amount I was given when I changed my car seemed fine at first but when my direct debit came out charging me double I called asking them to explain (by this time its too late to do anything). I was informed the amount I was given was ON TOP of what I was already paying! It didnt tell me this anywhere just gave me the new amount (which looks normal as it was about the same as what I was paying for the new car). Turns out its hidden in the small print and its worded very confusing making you think you will just continue paying by finance. So its up to you as the buyer to work out what your final monthly payments will be. Very clever scam! AVOID this company! Not transparent and not how to ethically run a business!!

16 lipca 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction.
We take customer concerns very seriously and appreciate any feedback.
Please could you email us your vehicle registration and your concerns to Reviews@Vavista.com. We can then locate your policy and assist you further. Thank you.

Oceniono na 1 z 5

They took my no claims away

They took my no claims away, saying I had an accident.
Never trust this company

15 lipca 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback.
We are sorry to learn about the recent incident.
Please email us your vehicle registration and your concerns to Reviews@Vavista.com, we can then locate your policy and assist you further.
Thank you.

Oceniono na 1 z 5

I cant believe how rude the advisor was…

I cant believe how rude the advisor was when I called to set up a policy, huffing down the phone because I was asking questions about a quote like I was putting her out I asked for a manager and she totally ignored my request didn't even acknowledge what I said. Not helpful at all - clearly in the wrong job. Sounded like they were having a party in the back ground - maybe I was spoiling her fun by calling. Must be losing a lot of business by sending your call centres abroad - shocking service.

15 lipca 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback.
We are really sorry for the recent Customer Service Experience.
Please email us your vehicle registration and your concerns to Reviews@Vavista.com, we can then locate your policy and assist you further.
Thank you.

Oceniono na 1 z 5

huge fees

Had to cancel. The fees are crazy!!!! Only take this if you will not need to cancel - sell car, accident ect.

Will not use them again!

12 lipca 2025
Opinia niezależna
Logo Vavista

Odpowiedź od Vavista

Hi, thank you for your feedback.
We are sorry to hear of your recent experience you have had with us regarding the cancellation of your policy.
Please email us your vehicle registration and your concerns to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.

Doświadczenie Trustpilot

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