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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Asked for information on the WhatsApp number and got it on Monday morning. I got what i was looking for and placed an order. The equipment then arrived on Tuesday afternoon. Very good service and spe... Zobacz więcej

Oceniono na 5 z 5

Excellent friendly service we weren’t in the day it first got delivered as it had come so quickly . My husband rearranged for the following day and it was delivered . Fantastic and speedy delivery

Oceniono na 5 z 5

Ordered a set of car mats, Vauxhall’s originals. Excellent quality. Really impressed. They were on offer, I thought they’d be cheap looking. But no there really good quality. And fit perfectly. Defini... Zobacz więcej

Oceniono na 5 z 5

Although there was a problem with payment system, the staff were extremely helpful to resolve and my order was quickly and diligently completed. My sincere thanks to Partsworld team in Cannock.

Informacje dotyczące firmy

  1. Sklep z akcesoriami samochodowymi

Napisane przez firmę

Personalise, protect and care for your Vauxhall with the official range of accessories and merchandise. All UK orders receive free delivery and 12 months warranty as standard.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

42 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Very good service

Asked for information on the WhatsApp number and got it on Monday morning. I got what i was looking for and placed an order. The equipment then arrived on Tuesday afternoon. Very good service and speedy delivery.
Keep up the good work!

21 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

If only I could award ZERO stars…..!

If only I could award ZERO stars…..!
I ordered some wheel centres over two months ago and got an order confirmation on the day. I heard NOTHING for 6 weeks then had an email saying the items were due to ‘them’ immediately and would be dispatched to me ‘urgently’ Over 3 weeks later they arrive out of the blue. By which time I’d totally given up on them and bought elsewhere due to the ridiculous delay and shockingly bad communication! So I then returned the goods at MY expense with a letter of complaint asking for a refund and NO RE-STOCKING CHARGE TO BE MADE!! Guess what? I’ve been notified by PayPal that the refund is some £10 less than I paid and no refund of postage to compensate me for THEIR unprofessionalism. My complaint letter has been ignored and they have arrogantly made a re-stocking charge despite my request NOT to and my accompanying complaint. Arrogant, cynical, unprofessional, slow, non-proactive; and LOST MY BUSINESS FOR LIFE. And hopefully anyone else who has time to read this genuine review. I strongly recommend you DO NOT deal with Partsworld/ Vauxhall Accessories in Cannock; especially if you need the parts within a reasonable timescale. If you can wait for months and accept their appalling customer service skills; go ahead; best of luck to you!! Dave Watson

28 listopada 2025
Opinia niezależna
Logo Vauxhall Accessories

Odpowiedź od Vauxhall Accessories

Hi Dave,
Thank you for taking the time to leave your review. We’re genuinely sorry to hear that the lead time felt longer than expected and that our communication didn’t come across as clearly as it should have. We completely understand how delays can be frustrating, and it’s never our intention for any customer to feel left in the dark.
We did send email updates throughout the process to keep you informed, but it seems these may not have reached you or may have been missed. We’ll be reviewing our communication methods to ensure messages are clearer and more reliable moving forward.
Regarding your return, we want to reassure you that we did not apply any restocking fee. As per our policy, we refunded the full cost of the item. The only deduction was the original postage, which is standard practice, but we understand this can still be disappointing and we appreciate you raising it.
Your feedback is genuinely valuable to us, as it helps us improve our service. If you have any further concerns or would like to talk anything through, please feel free to reach out to us directly on 01543 431941. We’re always here to help and would welcome the chance to assist you further.
Thank you again for your order and for giving us the opportunity to respond.

Kind Regards

Oceniono na 3 z 5

Ordered some wheel caps for my little…

Ordered some wheel caps for my little car 3 days ago, paid £8.10 for standard delivery which I believe is alittle high considering they are using evri which I use offen, the item I’m receiving weighs less than 2.5kg and the dimensions 42x42x10 should only be £4.20 and having a contract with them surely postage would be much cheaper not nearly double. Such disappointing penny pinching scam behaviours from big companies. For the price of postage I’d expect a better delivery service as I received an email today stating my item MAY arrive on the 15th (another 6 days) so 9 days in total, this type of profiting should be illegal, it’s definitely immoral. Granted, It’s only a few pounds….. but with every customer it mounts up to millions for simply over charging your customers for a service instead of appreciating them for using your service when cheaper options are available.

….besides that, finding the part for my car was easy, making the purchase was easy, navigating the website was straight forward. Just waiting…. And waiting….and waiting for my item to arrive now.

9 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

I had a fantastic experience with…

I had a fantastic experience with Vauxhall Accessories. Their customer service is outstanding, professional, helpful, and genuinely committed to making sure everything goes smoothly.

A special thank you to Rebecca, who was an absolute pleasure to deal with. She was friendly, efficient and went above and beyond to help. It’s clear that customer care is a real priority for the team here.

I wouldn’t hesitate to order from Vauxhall Accessories again. Great service from start to finish!

8 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Purchased a Ampera Charging Station

Purchased a Ampera Charging Station, when the Electrician opened the unit to install, he discovered that the unit as been used and was in a very dangerous condition with burnt connections and bare frayed wires,, awaiting reply from contact page to discuss, very disappointed with the service, and could have put my life and family at risk if the Electrician had not noticed the damage before installing. Update : all sorted full refund given and very helpful staff,thanks you.

15 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I ordered the wrong car mats by…

I ordered the wrong car mats by accident, for a Crossland not a grandland, my silly mistake I know.
I contacted the company by email explaining the situation and asking if I could send them back for an exchange of the correct ones, they made this very hard work, twice they sent me an email asking me the condition of them, were they used, I explained already they are brand new, I only received them that day, they don't fit because they are for a different model car but they still kept asking that question and requesting pictures. I still have the car mats, they did not answer my question where their branch was so I could bring them back in person for an exchange. Delivery charge was expensive aswel

7 lutego 2024
Opinia niezależna
Logo Vauxhall Accessories

Odpowiedź od Vauxhall Accessories

Hello Stacey, thank you for your review. Please accept our apologies for the service you have experienced on this occasion. If you could please reply to the email we have just sent regarding this, we can work towards a resolution for you.

Oceniono na 5 z 5

Customer Service - Second to None

The service received was "second to none". Very competitive prices. Extremely helpful and very knowledgeable. Ordered my part late Friday. This was despatched Monday and received before lunch on Tuesday. Great company to deal with. Highly recommend

16 czerwca 2023
Opinia niezależna

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