VanOne Recenzje 

98
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

We used Vanone again to transport our things from London to Piemonte. They're quick to respond by email or phone, knowledgeable and helpful in clarifying documentation for customs. They met our tim... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We moved my late mum’s stuff from her house in France to the UK and VanOne were absolutely fantastic from start to finish. Prompt communication, patient, super professional. The driver was quick and h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Am relocating from the midlands UK to Warsaw in Poland. As a Brit without a visa, I was concerned about customs. VanOnes customs were amazing, massive help with the paper work required. The van driver... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Awful company, terrible services and really poor customer service. do not use them. In response to their response below: We have written confirmation of both the order and their inability to fulf... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przeprowadzki

Napisane przez firmę

VanOne European Removals. We deal with your moves between the UK, the EU, Switzerland and Norway in a fast, efficient and cost-effective way. VanOne continues to provide a straight-forward fully online experience even in a post-Brexit era.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

98 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(98)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

REMOVAL REVIEW

Professional,helpful and reliable services used for a removal from UK to Europe.
I can just recommend you. Thank you.

17 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent experience

Excellent experience, Karol was great, very quick and handled all our belongings while loading and unloading with utmost care.

4 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

International move - Eu to UK

I used VanOne to help my sister move house from Holland to the UK. From the start they could not have been more helpful with all aspects of the move - esp the Logistics office team, helping inform us of the import process and paperwork required, and answering our millions of questions. Their service was seamless and the pick up and delivery all on time. Couldn’t recommend more highly .

18 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Trustworthy & Efficient

Trustworthy, transparent and efficient.

I had to manage my move remotely (UK > Spain). Their very own Customer Portal made it easy to prep all documents for clearance. For any additional questions Lennart and Leona were there to help, who due to the nature of my move, I was in constant communication with. The pickup date was scheduled in advance, and the delivery was confirmed the day the van passed the border within 2,5 days later. All my things arrived safe and sound just as planned. Their driver was super nice. No scratches, no bumps. Apart from their unbeatable price, I'd recommend VanOne just for their excellent service as an International Moving Company. Thank you VanOne!

16 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Best international removal company

I definitely recommend VanOne as removal service. I moved from the NL to Italy. I was a bit concerned about it because I’ve seen some bad reviews but really I can’t find anything negative. Driver arrived perfectly on time , he was very nice to help me collecting everything (Rafal) . Perfect and quick communication with Leona, she was always available to help me with everything I needed. Driver also arrived perfectly on time at the delivery address! I’ve riceived a message and a call a couple of hours before the delivery time. I will use again VanOne as removal service. They really take care of your goods! Thank you again!

13 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Moving can be stressful but not when…

Moving can be stressful but not when doing it with VanOne, the logistics team (shout out here to Lennart and Leona) were excellent from start to finish. The price was clear and fair. We had a problem with Swiss customs but the team took the problem on and helped resolve it. Also a shout to Alexander the driver, very polite and a great help loading.

19 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Couldn't be more happy with the service!

Couldn't be more happy with the service provided, got super fast replies from the team at VanOne and everything felt very professional and organized.
The driver Krzysztof was very helpful and kind, he spoke a bit of English but when we struggled we used Google translate so all was fine. The communication with his manager was immaculate - I recieved a phonecall to let me know where the van was the day after pickup and the estimated time frame according to that. When I missed the call on the day before the delivery I got a text message confirming the location of the van and the correct time for delivery. Van picked up my things at 4pm Thursday in Stockholm, Sweden and arrived near Cambridge, UK at 9am Sunday morning. Nothing broken and all still packed the same way as when he left. Nothing but good things to say about this service!

17 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

It all went very smoothly

It all went very smoothly, the van arrived on time and delivered on time. The driver was very helpful and polite. This is the second time I have used VanOne and I will use them again. I recommend this company for being reliable and trustworthy.

4 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent!

VanOne was the cheapest quote I received.
After booking the moving, the collection and delivery were done exactly in the time. I had a good support from customer service.
Really recommend them for House Removals.

Bruno

22 października 2022
Opinia niezależna
Oceniono na 5 z 5

You will be impressed with Van One.

I cannot express how impressed we were with Van One, they made everything so easy, from the online portal to enable easy upload of all required documentation and payments, to even tracking your van's journey all the way to your front door. I highly recommend Van One to anyone we needs to move or ship you belongings from one country to another. Great people, great service and our driver was simply the best. Thank you.

6 października 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent removal service

We moved 10m3 of personal belongings from Italy to E.Sussex. We were kept informed throughout by the the logistics team which was very helpful and we would like to thank Lennart in particular who was excellent. The driver arrived at the expected time and helped with loading and although we understand that there was some problem with customs delivery was still on the day expected. Unlike some of the reviews the tracking app worked for us and we were able follow the van which we found very useful. The weather on the day of deliver was awful but the driver was really solicitous in making sure that the furniture and boxes were kept as dry as possible when unloading. If anyone gets Hakim as their driver they will be be fortunate.
Overall we were very pleased with the service from beginning to end

30 września 2022
Opinia niezależna
Oceniono na 5 z 5

Great way to move

Great way to move. At least half the other quoted prices, meaning I could hire a full van and dictate exactly when I’d be moved. The driver was amazing. Customer support was excellent. Smooth and stress free. Thank you!

30 września 2022
Opinia niezależna
Oceniono na 5 z 5

Reliable no frills removals (UK to NL)

We relocated from the UK to the Netherlands. The paperwork was clearcut and straightforward. We ended up ordering a 15m3 van to be sure we could specify a pick up time and, crucially, a delivery time as we weren't getting the keys to our flat until 2 days after pick up. Communication was clear with VanOne. Our driver showed up on time and was very efficient in packing. When they showed up at our new flat they were again punctual and efficient and helped us cram our mattress up those notoriously steep and narrow Dutch staircases!

Our things arrived in one piece (our only casualty was one wine glass). We had purchased our own furniture blankets and opted to wrap our soft furnishings in plastic to protect them, which I'd recommend regardless to keep things clean. All in all a good experience!

28 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great experience, super driver.

We recently moved from London to Valencia for a new start in Spain and had been worried about moving our stuff abroad post brexit. Van one made the whole process super easy and our driver, Dorin, was absolutely fantastic. Loaded up the van in less than an hour and arrived in Valencia really fast! Happy to drop off when we asked and helped us load and unload with no fuss. It really is as simple as it sounds, man and a van! If we move again we will be requesting Dorin to drive. Super happy customers.

24 lipca 2022
Opinia niezależna

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