I ordered the same gold shakers that I’ve bought from this company before and didn’t know that the metal used to make them had been changed. The quality of the new ones is significantly less than the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Ordering was very straight forward and simple. The product I ordered was even better in person than in the photos online. I also received my order in a timely manner and everything was packaged well t... Zobacz więcej
Besides having the most beautiful bar ware, especially the bar glasses of any kind, their customer service couldn't be more helpful. The only negative is the cost of shipping for U.S. shipping but at... Zobacz więcej
Have made a couple of orders of cocktail glasses from Urban Bar. Both arrived incredibly quickly from the UK to Colorado USA! Although packing was great, one order did arrive with a broken glass. I... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Premium glassware and barware designed by Urban Bar in Europe and distributed across the USA.
Dane kontaktowe
The Glasshouse, Highfields Business Park, SG8 5JT, Kneesworth, Zjednoczone Królestwo
- 18004609051
- admin@urbanbar.us
- www.urbanbar.us
4,0
Dobra
170 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
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No shipping email sent..Poor quality Strainer
No shipping email sent... I inquired on the order status after 9 days and was informed via email that the item was shipped fedex and would be arriving the next day.
One of the products that arrived (Copper Calabrese Strainer) broke on its first hour of use behind our bar. I would not purchase the Calabrese Strainers again.
Glassware is excellent.
18 marca 2020
Opinia niezależna
Beautiful glassware, great staff, long timeline
PROS: Absolutely beautiful glassware, incredibly helpful and friendly staff, well packed.
CONS: High skipping cost, glasses often out of stock, fulfillment hick-ups.
My orders took a very, very long time, with month+ long delays caused first by US Customs (blocked warehouse restocking), then by my own stupidity (wrong address), and then by an oversight by UrbanBar (didn't ship). However, every step of the way the staff were helpful, friendly, and quickly responded. In the end I had incredibly beautiful glassware that outshine high end cocktail bars. I would order again immediately and recommend them to everyone.
7 marca 2020
Opinia niezależna
Odpowiedź od Urban Bar US
Hello Jim, apologies that you have been having issues getting in contact with us and that you have received a damaged item. Now I am aware of the issue I have sent you an email to the address on your order asking for details of which item was damaged and I hope I can sort this out for you. thank you
Very nice products
Very nice products - we bought beautiful cocktail glasses. Quick shipping.
20 lutego 2020
Opinia niezależna
Excellent packaging
Excellent packaging, arrived nice and safe!
Fast delivery!
Highly recommended!
18 lutego 2020
Opinia niezależna
Very slower system
18 lutego 2020
Opinia niezależna
Great website and wonderful products
Great website and wonderful products. So many unusual designs to add vintage elegance to your bar. Added plus of quick delivery makes it all around a very good experience
5 lutego 2020
Opinia niezależna
Good quality product
Good quality product, shipping was a bit late though.
3 lutego 2020
Opinia niezależna
Great value and shipping communication
26 stycznia 2020
Opinia niezależna
Very satisfied!
Order was processed quickly. And received when promised. The glasses were packaged very well and received without breakage. The glasses look more beautiful than the pictures! Extremely happy and satisfied.
Thank you
Urban Bar!
25 stycznia 2020
Opinia niezależna
Processing shipment was slow but…
Processing shipment was slow but product is great
25 stycznia 2020
Opinia niezależna
Top quality!
Top quality material and excellent shipping arrangement!
11 stycznia 2020
Opinia niezależna
Quality products
Quality products! Arrived in 2 days with 2 day shipping, as promised
23 grudnia 2019
Opinia niezależna
The tins are fantastic and the price is…
The tins are fantastic and the price is awesome. Shipping cost is painful but I think they're worth it. Working in a bar, you can make that back in a shift.
18 grudnia 2019
Opinia niezależna
Shipping is too expensive and takes too…
Shipping is too expensive and takes too long.
18 grudnia 2019
Opinia niezależna
Received an email from you on Dec 9…
Received an email from you on Dec 9 that my order was "complete."
Today I got an email asking for a review. I haven't received the order yet.
14 grudnia 2019
Opinia niezależna
US website and Contact Us performs badly
US website performs badly. I could not even use a credit card because only the PayPal field would show.
The US website, contact phone number, and contact email all have serious problems and I cannot use them for enquiring about my order.
The site did not allow me to create an account when ordering.
When submitting the contact email form I am prompted for login credentials and taken to a dead page.
The US contact phone number 1-800-460-9051 rings a couple of times then goes dead.
Very bad user experience and so far can’t even contact the company.
12 grudnia 2019
Opinia niezależna
Odpowiedź od Urban Bar US
Good Afternoon Scott,
Thank you for taking the time to review us.
As per my email, I would like to again apologise that this has not been a particularly user friendly experience. You have brought to our attention that a few of our pages on the website including the payment & contact pages were not functioning correctly. The payment option has now been fixed but we have made the decision to temporarily remove the contact page whilst it is being repaired.
If you do need to contact us our email is admin@urbanbar.us
We do hope that this does not deter you from returning to shop with us in the future where hopefully our site will be fully functioning again.
Kind Regards
Megan
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