No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... Zobacz więcej
Started with great service at the shop regarding our carpets. But no response after we left regarding a fitting date for kitchen and hallway floor. Leaving us no time before moving to get them done. F... Zobacz więcej
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Really great staff, not pushy or following us around, allowing us to look around and ask questions when needed. Helped us with our choices and quickly got us all sorted out. I believe the fitt... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z dywanami
- Sklep z meblami do sypialni
- Materiały podłogowe
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z materacami
Napisane przez firmę
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Napisane przez firmę
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Dane kontaktowe
Moorhead House, Moorhead Way, Bramley, S66 1YY, Rotherham, Zjednoczone Królestwo
- 0330 311 2442
- customerservice@unitedcarpets.co.uk
- www.unitedcarpetsandbeds.com
4,6
Doskonała
12 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly and helpful staff in Wrexham…
Friendly and helpful staff in Wrexham branch. Good range of carpets to choose from and reasonably priced.
Carpet fitters were great , including fitting the carpet into airing cupboard around the tank without a joint. Not the first time we've used United Carpets and would definitely recommend on our experience.
22 maja 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hello, thank you for taking the time to share how our Wrexham store did.
Its great to hear that the team could make your experience a positive one throughout with a wide range of carpets to choose from at reasonable prices.
We hope to assist you with any projects you may have in the future. Take care.
Overall happy but could do better
We were very happy with the sales team and the fact they would hold the carpets and flooring until we were ready as we were renovating. We had most carpets fitted in one day and as the hall still needed doing the fitter stated he would leave the door bars for when that was done. It wasn't until the fitter came to do that we found out they should have been fitted when the bedroom carpets were laid. Also the living room carpet was starting to bulge it transpired the original fitter removed the gripper from under the radiator and tried to glue the carpet clearly didn't work.
24 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Anthony, thank you for taking the time to leave your feedback.
We're pleased to hear that you were happy with our sales team and that the flexibility to store your carpets and flooring during your renovation was helpful.
However, we're sorry to learn about the issues you experienced with the fitting. The door bars should have been discussed and installed at the appropriate stage, and we understand your frustration at only discovering this later. We're also disappointed to hear about the problem with the living room carpet.
We appreciate you bringing these matters to our attention, as feedback like yours helps us improve our service. We would welcome the opportunity to discuss your experience further and ensure any outstanding concerns have been fully addressed. Please contact our Boston Store directly or alternately email customerservice@unitedcarpets.co.uk if you would like to speak with a member of our team.
Thank you again for your feedback.
Fantastic!
Geat. Definitely an easy purchase, no nonsense installation and a happy customer. They listen and acted on our wishes. Its quite simple really, and they effortlessly got it right.
Aylestone Road, Leicester branch
18 maja 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Kerry, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Aylestone Road store could meet your expectations and provide you with an fantastic service throughout.
We hope to assist you again in the future. Have a wonderful day.
Two carpet fitted two carpets in lounge…
Two carpet fitters to fit carpets in lounge and hall and move all furniture. Worked hard and finished all the work, underlay included, in less than 6 hours. Really pleased and looks great. Well done Adam and Craig from the Sleaford branch.
23 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Betty, thank you for taking the time to leave a review.
We're so pleased that you're happy with the overall service that you recieved from our Sleaford store.
Thank you so much for the recommendation. Take care.
Fitter was very professional and polite…
Fitter was very professional and polite very talkative to me and my daughter also cleaned up when he had finished
12 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hello Kenneth, thank you for taking the time to share how our Rochdale store did.
Its great to hear that the team and independent fitter could make your experience a positive one throughout.
We hope to assist you with any projects you may have in the future. Take care.
New carpet
Excellent service throughout 👏 always friendly and helpful staff . Marie is exceptionally helpful
5 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Wendy, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Worksop store could meet your expectations and provide you with an excellent service throughout.
We hope to assist you again in the future. Have a wonderful day.
Great showroom experience
Great showroom experience. Kane was very polite, patient and helpful with no pressure to buy.
23 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi, thank you for taking the time to leave a review.
We're so pleased that you're happy with the overall service that you recieved from our Ladybay store.
Thank you so much for the recommendation. Take care.
Staff in shop were very helpful and …
Staff in shop were very helpful and professional with their advice and carpet fitters was lovely young man he has fitted two carpets so far for me and will probably be back when my next room is ready soon
10 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Linda, thank you for taking the time to leave a review.
Its great to hear that our Queens Road was able to meet your expectations and provide you with a 5 star service throughout & helping you find the best carpet that was most suited to you.
We hope to assist you with any future projects. Take care.
Very pleased with the whole experience…
Very pleased with the whole experience of changing our lounge fitted carpet,from the advice we received upon entering the shop, the fitters who did the job through to the after sales service. We have used this company before and would do so again. Excellent!
1 maja 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi, thank you for your wonderful review.
We're delighted to hear that you were very pleased with the entire experience, from the advice you received in store through to the fitting and after-sales service.
We're especially grateful for your continued support and are thrilled that you would choose us again in the future. Thank you for taking the time to share your experience, and we hope you enjoy your new lounge carpet for many years to come.
Great service and friendly helpful…
Great service and friendly helpful staff
23 maja 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hello Kate, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Kirkby store.
Thank you so much for the recommendation. Take care.
Great value, great quality
Very happy with our recent purchase from United Carpets in Mansfield. This was our second order from them and each time, they have been great value for money and great quality. We don’t tend to even shop around anymore as we always end up back at United due to them being much cheaper than other places like Wilson’s etc. The assistants in store are always happy to help you work out prices, etc and we were even able to bring a sample home to check it looked right in the room. The process from ordering to fitting was smooth and the fitting team were fab both times. The phone call about 20 mins before they arrived was super helpful too and the team were really friendly as well which makes a big difference when they’re coming into your home. Will definitely order again when the time comes!
26 maja 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Thank you so much for your fantastic review and for choosing us again for your flooring needs.
We're delighted to hear that your second experience with us was just as positive as the first. It's especially rewarding to know that you continue to find great value, quality, and service with us, and that we've earned your trust to the point where you don't feel the need to shop around.
We're pleased that our team could help you find the right flooring and that taking a sample home made the decision easier.
Thank you again for your kind words and continued support. We look forward to helping you with your next project when the time comes!
Best wishes,
The United Carpets Mansfield Team
Excellent service and great quality
Excellent service and great quality
3 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Josephine, thank you for taking the time to leave a review.
Its great to hear that our Arnold Store was able to meet your expectations and provide you with such a excellent service throughout.
We hope to assist you with any future projects. Take care.
The guys in the shop on Southcoates in…
The guys in the shop on Southcoates in Hull were very helpful and spent a lot of time helping us.
The people fitted the carpet very well too. The price was reasonable and we re happy with our carpet.
9 maja 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Carol, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Southcoates Store and the independent fitters could meet your expectations and provide you with a 5 star experience. We're so pleased that you're happy with the finished results of your new carpets.
We hope you enjoy your new carpets in many years to come!
Staff are very friendly and helpful
Staff are very friendly and helpful, had lvt flooring in living room and landing carpet and stair runner, loved the final results, always excellent experience, would always recommend ☺️
8 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hello Sharon, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Stoke- On-Trent store.
Thank you so much for the recommendation. Take care.
Brilliant service in the shop
Brilliant service in the shop. Fast delivery and fitting
No complaints at all.
11 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Denise, thank you for taking the time to leave a review.
Its great to hear that our Scunthorpe Store was able to meet your expectations and provide you with such a brilliant service throughout with fast delivery and fitting.
We hope to assist you with any future projects. Take care.
Due to supply issues for the first…
Due to supply issues for the first carpet we picked were asked if we would consider picking another one which we did in our view we ended up with a far better one for the same money.staff where so very helpful and apologetic. Fitter was brilliant did a fantastic job on a very difficult fit.thanks to all
29 maja 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hello Derek, thank you for taking the time to leave such a lovely review.
We really appreciate your understanding regarding the supply issues with your original carpet choice. While we always aim to avoid any delays or changes, we're delighted to hear that the alternative carpet turned out to be an even better option and that you were able to receive it for the same price.
It's wonderful to know that our team was able to help and support you throughout the process, and we'll be sure to pass on your kind words to the fitter.
Thank you again for your patience, your custom, and your feedback. We hope you enjoy your new carpet for many years to come.
I have no bad remarks
I went into the store and chose my flooring. I paid for it and was given a date and the knowledge that someone would call me to tell me what time they were coming. They rang me and they were here on time. Very pleasant group of people and they didn’t mess about. They were soon in and out and did a perfect job. I have other rooms that need a bit of a facelift and I will definitely go back to the same shop
23 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Tina, thank you for your wonderful review.
We're delighted to hear that the whole process, from choosing your flooring in store to the installation day, went smoothly and exactly as promised. It's great to know that our team kept you informed, arrived on time, and completed the job efficiently while maintaining a high standard of workmanship.
Your kind comments about the fitters will mean a lot to them, and we're thrilled that you're so pleased with the finished result.
We truly appreciate your support and look forward to helping you with the other rooms when you're ready. Thank you for choosing us, and we look forward to welcoming you back soon.
Chris the sales person was very helpful…
Chris the sales person was very helpful explaining all the details about the carpet we chose after his advice and the underlay. Excellent service.
23 czerwca 2025
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hello David, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the overall service that you recieved from our Boston Store.
Thank you so much for your kind recommendation. Take care.
Brilliant service
Brilliant service. John and Lisa went through all the options with us and fitted us in for next day fitting.
23 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Becky, thank you for taking the time to leave a review.
Its great to hear that John and Lisa was able to meet your expectations and provide you with such a brilliant service throughout & helping you find the best product that was most suited to you.
We hope to assist you with any future projects. Take care.
“Visited the store recently and was…
“Visited the store recently and was really impressed with the huge selection of rugs available – plenty to choose from for all styles and budgets. Simon was an absolute delight, very knowledgeable and happy to help without being pushy. He made the whole experience smooth and enjoyable from start to finish. I’m really pleased with my purchase and wouldn’t hesitate to recommend. Thank you again!
– Janine Taylor”
8 czerwca 2026
Opinia niezależna
Odpowiedź od United Carpets & Beds
Hi Janine, thank you for taking the time to leave such a lovely review.
We're thrilled to hear that you were impressed with our rug selection and that you found the perfect choice for your home. Simon will be especially pleased to read your kind words – providing helpful, knowledgeable advice without any pressure is exactly the experience we aim to deliver.
We're delighted that you enjoyed your visit and are so pleased with your purchase. Thank you again for your recommendation, and we look forward to welcoming you back in the future.
Best wishes,
The Team
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