Umega Lettings & Estate Agents Recenzje 

194
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were very pleased with the inspection conducted by Philip. He arrived exactly on time and made the whole process feel easy and stress-free. The atmosphere was friendly and professional, and he was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really happy with the flat. Communication has been great with the property manager Grant and the rest of the team when I was moving in. Very easy process to book the annual visit and log any maintenan... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Umega Letting gave me my first flat. Smooth experience getting things sorted. Living in my flat for over 1 year and I can not complain. Repairs are done on time and services are prompt. I Highly recom... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Met Jason for the first time today. Very polite and professional. Made to feel at ease with inspection and listened to any concerns I had. The process of booking the appointment for inspection was ver... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma zarządzająca nieruchomościami
  2. również w kategorii:
  3. Agencja nieruchomości
  4. Biuro nieruchomości
  5. Inwestycja nieruchomościowa

Napisane przez firmę

Umega is one of Edinburgh's leading independent letting and estate agencies, managing over 2,700 homes across Edinburgh and the Lothians. We're a people-first business. That means genuinely caring about every landlord, tenant, buyer and seller we work with, not just at the start, but throughout the whole relationship. Our team takes real pride in doing things properly, communicating clearly, and being there when it matters. Whether you're letting a property, selling your home, or thinking about switching agent, we'd love to show you the difference.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

194 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 80% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(194)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 106

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The Western Villages

Lewis Walker the Development Manager is a good lad, always quick to respond to any issue I have and when I've met him he is very approachable.

The Western Villages is a great complex, clean and quiet.

Due to the Solar panels that are installed and I assume the insulation, my electricity and heating spend averages £50 a month; which is very economical.

I honestly think that I have one of the best 1 bedroom flats in the city.

11 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Nate for the brilliant review. We're pleased to hear Lewis has been so responsive and approachable, and that you're enjoying life at Western Villages. We'll pass on your feedback, and thank you for the 5 stars!

Oceniono na 5 z 5

Lewis Walker always responds quickly…

Lewis Walker always responds quickly and resolves all housing issues.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Olha for the kind words. We're pleased to hear Lewis is always quick to respond and on top of any issues. We'll pass on your feedback, and thank you for the 5 stars!

Oceniono na 5 z 5

Highly recommend

I’ve had a really positive experience with Lewis as my property manager. He is always friendly, professional and easy to deal with. Communication is excellent and any queries or issues I’ve had have been handled quickly and effectively.
Whenever I’ve needed help with something, Lewis has been quick to respond and has always kept me updated. Any maintenance issues have been dealt with promptly and I’ve always felt that my concerns were taken seriously. Lewis is very approachable and helpful and what I appreciate most is that he’s professional without being overly formal or distant. It’s clear that he cares about doing a good job and making sure tenants feel supported.
Overall, I’ve been very happy with the support I’ve received and would highly recommend him. Thank you for all your help over the past year.

8 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Veronika for the brilliant review! We're pleased to hear Lewis has been so responsive and supportive throughout, and that you've always felt your concerns were taken seriously. We'll pass on your feedback, and thank you for the 5 stars!

Oceniono na 5 z 5

I have lived in a new build flat…

I have lived in a new build flat managed by umega for nearly a year now. I'm very impressed with the way umega and in particular, our amazing project manager Lewis Walker run the development. Repairs are actioned swiftly and professionally and Lewis is always just an email away if there are any issues. Hes our friendly neighbourhood project manager!
Very professional, reliable letting agents

10 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you for the lovely review Louise. We're pleased to hear Lewis has been so reliable and easy to reach, and that repairs are being handled swiftly. We'll pass on your feedback, and thank you for the 5 stars!

Oceniono na 5 z 5

Jason was very friendly and informed me…

Jason was very friendly and informed me of the photos he was taking and why. Asked if I had any issues which I did not. Jason also complimented me on the good care I was taking looking after the property. Happy tenant 😀

9 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Lisa for the lovely review. We're pleased to hear Jason made the inspection such a friendly and straightforward experience. We'll make sure to pass on your feedback, and thank you for the 5 stars!

Oceniono na 5 z 5

I am pleasantly surprised by Jason's…

I am pleasantly surprised by Jason's Maddrell level of professionalism, attentiveness, and willingness to help resolve current issues. Thank you for your understanding and support.

8 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Leonid for the great review. We're pleased to hear Jason has been so attentive and helpful in resolving your issues. We'll make sure to pass on your feedback, and thank you for the 5 stars!

Oceniono na 5 z 5

We had an issue with our heating grant…

We had an issue with our heating grant popped in to help as our son has disability and special needs . Next day engineer from Umega popped out and fixed the issue very happy with the outcome heating back on .

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you for the lovely review. We're so pleased Grant was quick to step in and that the engineer was able to get your heating sorted the very next day. Thank you for the 5 stars!

Oceniono na 5 z 5

Been with umega for nearly a year and…

Been with umega for nearly a year and it’s the best choice I made. I absolutely love my new flat and the neighbours are lovely too!
Umega always go above and beyond for all our needs! The service is absolutely brilliant!

4 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you for the brilliant review Emma. It's so lovely to hear you're settled and happy in your flat after nearly a year with us. Thank you for the 5 stars!

Oceniono na 5 z 5

Home report with grant

We were very pleased with grant went about his buisness he was also very helpfull on a few issues so no problems from us many thanks willie& bess

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Willie and Bess for the lovely review! We're so pleased to hear Grant was helpful and made everything straightforward. We'll pass on your kind words, and thank you for the 5 stars!

Oceniono na 5 z 5

Jason has been absolutely brilliant

Jason has been absolutely brilliant. He has gone above and beyond to support, always keeping you informed and helping with any issues quickly and professionally. He is approachable, caring, and genuinely wants the best for the people he helps. I cant thank him enough for all his hard work and dedication. A real credit to the organisation.

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you for the brilliant review Toni. We're so pleased to hear Jason has gone above and beyond, that kind of genuine care and dedication is exactly what we're about. We'll make sure to pass on your kind words, and thank you for the 5 stars!

Oceniono na 5 z 5

Everything was great.

Everything was great.
Thank you

28 maja 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Nataliia for the kind words, really glad to hear everything went well. Thank you for the 5 stars!

Oceniono na 5 z 5

Great people that make it fantastic

Eveybody from start to finish has been helpful, friendly and have answered every question i have asked or gotten back to me, if they they didn't know at the time. Great service, professionalism and great people

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Craig for the lovely review! We're so pleased to hear the whole team has been helpful and on the ball with your questions throughout. Thank you for the 5 stars!

Oceniono na 5 z 5

Thank you Lewis for everething

Thank you Lewis for everething
It's very nice that you respond quickly and come to repair everything that is needed.

28 maja 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Marija for the kind words. We're so pleased to hear Lewis has been quick to respond and on top of any repairs needed. We'll pass on the feedback, and thank you for the 5 stars!

Oceniono na 5 z 5

Cathrine was quick to respond and…

Cathrine was quick to respond and explained everything clearly and simply. Great communication, friendly service, and a smooth experience from start to finish. Highly recommend!

29 maja 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you Dana for the lovely review. We're so pleased to hear Catherine made everything clear and straightforward from start to finish. We'll pass on the feedback, and thank you for the 5 stars!

Oceniono na 5 z 5

Thanks a lot Catherine!

Thanks a lot Catherine!

I had a fantastic experience throughout the entire process. From start to finish, you were professional, supportive, and incredibly efficient.

Thanks for keeping me informed every step of the way, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward.

I truly appreciated your help and would highly recommend your agency to anyone looking for a reliable and trustworthy property agent.

28 maja 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you for the fantastic review. We're so pleased to hear Catherine made the whole process feel smooth and stress-free, keeping you informed every step of the way. We'll make sure to pass on your kind words, and thank you for the 5 stars!

Oceniono na 5 z 5

New home success with Umega

Everything was done via e-mail which i actually prefer. Easy communication and i always got a reply same day or morning after. Cathrine was polite and easy to work with. My application went in quick and i was approved within a few days. I will be moving in to my new home in a few weeks time and feeling confident that anything that occurs will be dealt with promptly.

22 maja 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you for the lovely review! We're so pleased to hear Catherine made the process so smooth and that the communication worked well for you. Wishing you all the best in your new home, and thank you for the 5 stars!

Oceniono na 5 z 5

So grateful to have Jason …

So grateful to have Jason Maddrell as our property manager. Deals with any issues immediately and ensures work completed. Jason is both friendly, professional and a reliable point of contact. He’s a real credit to Umega.

22 maja 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you for the lovely review Avril. We're so pleased to hear Jason has been such a reliable and responsive property manager. We'll make sure to pass on the feedback and thank you for the 5 stars!

Oceniono na 5 z 5

Jason was very understanding and…

Jason was very understanding and helpful in answering my queries

21 maja 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you for the five stars Shev! We’re pleased to hear Jason was helpful and understanding while answering your queries. We’ll be sure to pass on your kind feedback and thank you for taking the time to leave a review.

Oceniono na 5 z 5

New Flat

I recently moved into my new flat through Umega Lettings, and I couldn’t be happier with the experience. Huge thanks to Isla and Catherine for making the whole setup and move-in process so smooth and stress-free. They were incredibly supportive, organised, and always quick to help with anything I needed. Lewis was also great during the viewing and move-in walkthrough. He was friendly, knowledgeable, and took the time to explain everything about the flat clearly, which made the process feel easy and reassuring.

Overall, the team at Umega Lettings has been fantastic from start to finish. I’m really grateful for all their help and would highly recommend them!

15 maja 2026
Opinia niezależna
Oceniono na 5 z 5

First time seller, great experience!

It was my first time selling a property so I spoke to a few different companies and Caroline at Umega stood out. She was super friendly and professional and took the time to walk me through the process and put my mind at ease. I was really impressed with Umega and would definitely recommend them to any first-time sellers.

10 marca 2026
Opinia niezależna
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Odpowiedź od Umega Lettings & Estate Agents

Thank you for such a lovely review. We’re delighted to hear Caroline helped make your first experience of selling a property feel clear and reassuring from the outset. Thank you for taking the time to share your experience.

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