We were very pleased with the inspection conducted by Philip. He arrived exactly on time and made the whole process feel easy and stress-free. The atmosphere was friendly and professional, and he was... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We were very pleased with the inspection conducted by Philip. He arrived exactly on time and made the whole process feel easy and stress-free. The atmosphere was friendly and professional, and he was... Zobacz więcej
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Really happy with the flat. Communication has been great with the property manager Grant and the rest of the team when I was moving in. Very easy process to book the annual visit and log any maintenan... Zobacz więcej
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Umega Letting gave me my first flat. Smooth experience getting things sorted. Living in my flat for over 1 year and I can not complain. Repairs are done on time and services are prompt. I Highly recom... Zobacz więcej
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Met Jason for the first time today. Very polite and professional. Made to feel at ease with inspection and listened to any concerns I had. The process of booking the appointment for inspection was ver... Zobacz więcej
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Umega is one of Edinburgh's leading independent letting and estate agencies, managing over 2,700 homes across Edinburgh and the Lothians. We're a people-first business. That means genuinely caring about every landlord, tenant, buyer and seller we work with, not just at the start, but throughout the whole relationship. Our team takes real pride in doing things properly, communicating clearly, and being there when it matters. Whether you're letting a property, selling your home, or thinking about switching agent, we'd love to show you the difference.
94-96 Brunswick Street, EH7 5HU, Edinburgh, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lewis Walker the Development Manager is a good lad, always quick to respond to any issue I have and when I've met him he is very approachable.
The Western Villages is a great complex, clean and quiet.
Due to the Solar panels that are installed and I assume the insulation, my electricity and heating spend averages £50 a month; which is very economical.
I honestly think that I have one of the best 1 bedroom flats in the city.

Odpowiedź od Umega Lettings & Estate Agents
Lewis Walker always responds quickly and resolves all housing issues.

Odpowiedź od Umega Lettings & Estate Agents
I’ve had a really positive experience with Lewis as my property manager. He is always friendly, professional and easy to deal with. Communication is excellent and any queries or issues I’ve had have been handled quickly and effectively.
Whenever I’ve needed help with something, Lewis has been quick to respond and has always kept me updated. Any maintenance issues have been dealt with promptly and I’ve always felt that my concerns were taken seriously. Lewis is very approachable and helpful and what I appreciate most is that he’s professional without being overly formal or distant. It’s clear that he cares about doing a good job and making sure tenants feel supported.
Overall, I’ve been very happy with the support I’ve received and would highly recommend him. Thank you for all your help over the past year.

Odpowiedź od Umega Lettings & Estate Agents
I have lived in a new build flat managed by umega for nearly a year now. I'm very impressed with the way umega and in particular, our amazing project manager Lewis Walker run the development. Repairs are actioned swiftly and professionally and Lewis is always just an email away if there are any issues. Hes our friendly neighbourhood project manager!
Very professional, reliable letting agents

Odpowiedź od Umega Lettings & Estate Agents
Jason was very friendly and informed me of the photos he was taking and why. Asked if I had any issues which I did not. Jason also complimented me on the good care I was taking looking after the property. Happy tenant 😀

Odpowiedź od Umega Lettings & Estate Agents
I am pleasantly surprised by Jason's Maddrell level of professionalism, attentiveness, and willingness to help resolve current issues. Thank you for your understanding and support.

Odpowiedź od Umega Lettings & Estate Agents
We had an issue with our heating grant popped in to help as our son has disability and special needs . Next day engineer from Umega popped out and fixed the issue very happy with the outcome heating back on .

Odpowiedź od Umega Lettings & Estate Agents
Been with umega for nearly a year and it’s the best choice I made. I absolutely love my new flat and the neighbours are lovely too!
Umega always go above and beyond for all our needs! The service is absolutely brilliant!

Odpowiedź od Umega Lettings & Estate Agents
We were very pleased with grant went about his buisness he was also very helpfull on a few issues so no problems from us many thanks willie& bess

Odpowiedź od Umega Lettings & Estate Agents
Jason has been absolutely brilliant. He has gone above and beyond to support, always keeping you informed and helping with any issues quickly and professionally. He is approachable, caring, and genuinely wants the best for the people he helps. I cant thank him enough for all his hard work and dedication. A real credit to the organisation.

Odpowiedź od Umega Lettings & Estate Agents

Odpowiedź od Umega Lettings & Estate Agents
Eveybody from start to finish has been helpful, friendly and have answered every question i have asked or gotten back to me, if they they didn't know at the time. Great service, professionalism and great people

Odpowiedź od Umega Lettings & Estate Agents
Thank you Lewis for everething
It's very nice that you respond quickly and come to repair everything that is needed.

Odpowiedź od Umega Lettings & Estate Agents
Cathrine was quick to respond and explained everything clearly and simply. Great communication, friendly service, and a smooth experience from start to finish. Highly recommend!

Odpowiedź od Umega Lettings & Estate Agents
Thanks a lot Catherine!
I had a fantastic experience throughout the entire process. From start to finish, you were professional, supportive, and incredibly efficient.
Thanks for keeping me informed every step of the way, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward.
I truly appreciated your help and would highly recommend your agency to anyone looking for a reliable and trustworthy property agent.

Odpowiedź od Umega Lettings & Estate Agents
Everything was done via e-mail which i actually prefer. Easy communication and i always got a reply same day or morning after. Cathrine was polite and easy to work with. My application went in quick and i was approved within a few days. I will be moving in to my new home in a few weeks time and feeling confident that anything that occurs will be dealt with promptly.

Odpowiedź od Umega Lettings & Estate Agents
So grateful to have Jason Maddrell as our property manager. Deals with any issues immediately and ensures work completed. Jason is both friendly, professional and a reliable point of contact. He’s a real credit to Umega.

Odpowiedź od Umega Lettings & Estate Agents
Jason was very understanding and helpful in answering my queries

Odpowiedź od Umega Lettings & Estate Agents
I recently moved into my new flat through Umega Lettings, and I couldn’t be happier with the experience. Huge thanks to Isla and Catherine for making the whole setup and move-in process so smooth and stress-free. They were incredibly supportive, organised, and always quick to help with anything I needed. Lewis was also great during the viewing and move-in walkthrough. He was friendly, knowledgeable, and took the time to explain everything about the flat clearly, which made the process feel easy and reassuring.
Overall, the team at Umega Lettings has been fantastic from start to finish. I’m really grateful for all their help and would highly recommend them!
It was my first time selling a property so I spoke to a few different companies and Caroline at Umega stood out. She was super friendly and professional and took the time to walk me through the process and put my mind at ease. I was really impressed with Umega and would definitely recommend them to any first-time sellers.

Odpowiedź od Umega Lettings & Estate Agents
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