UK Private Investigators Recenzje 

182
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We are a large letting agency in London and have used UKPPI for many years to trace ex-tenants. Brilliant and accurate, always.

Reakcja na opinię

Oceniono na 1 z 5

I could laugh for 100 years. I never expected them to actually fulfill my request, but they were unbelievably ridiculous. They claimed it was a “48-hour investigation,” but there was absolutely... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Where other agents have failed, Tim's company managed to dig deep and come up with a successful address match within hours. Other agencies have taken months without results. I thoroughly recommend U... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

if you have any inquaries regarding any background check, any suspicious people or other uspects of a personal matters, I higly recomend Tim Burchell. He is one of the best trustworthy and discreet w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Prywatny detektyw
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  3. Detektyw
  4. Usługi asystentów prawnych
  5. Usługi prawne

Napisane przez firmę

Investigators


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

182 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,0

Wszystkie recenzje

(182)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 21

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Oceniono na 5 z 5

After almost two decades of not being…

After almost two decades of not being able to find my brother thanks to UKPI I was able to reunite with him. I honestly couldn't thank them enough because this has truly changed my life.

22 stycznia 2021
Opinia niezależna
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Odpowiedź od UK Private Investigators

It was an absolute pleasure to help with this case.

Oceniono na 5 z 5

Fab service

Fab service - thank you. Effective and accurate! Didn't expect them to work over Christmas but they did!

29 grudnia 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

We were more than happy to help.

Oceniono na 5 z 5

MY LOVE

I emailed this firm in the morning providing only one or two basic details of my first love, who I hadn’t seen or contacted in 28 years. By 4pm the same afternoon, they reported back with an email and mobile number for him.
I will be forever grateful for reconnecting me with the love of my life.

1 listopada 2020
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Odpowiedź od UK Private Investigators

Thank you for the feedback. We love taking cases such as yours. So glad things worked out.

Oceniono na 5 z 5

More then what you expect

Quick and explained the whole process far better then what I was expecting. you will be pleased with the results.

23 września 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

Zishan,

Thank you for your review. It was an absolute pleasure to help you.

Oceniono na 5 z 5

Trusted company

Legit private investigation company, Quick, efficient & discreet. They gave me the closure I needed. Thank you Tim.

21 września 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

Thank you for this. It was an absolute pleasure to work for you and we are glad that we gave you some peace of mind. As a side note, we have also received your email testimonial. Thank you once again.

Oceniono na 5 z 5

Professional

Professional, efficient and competent.
They took my request, advised where necessary and within a week had produced a detailed, clear report with photographs and emailed it to me.
It could not have been easier. Thankyou

18 września 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

Kate,

Thank you for your very kind review. We are very glad that we were able to give you that peace of mind..

Oceniono na 5 z 5

Professional service,efficient,very…

Professional service,efficient,very quick and helpful team.
I used their services twice and was pleased with their customer service and their eager to get to the point to their tasks.
I would definitely recommend them.

17 września 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

Diane,

Thank you for your review. We always strive to provide the very highest levels of service in all cases.

Oceniono na 5 z 5

I hired Ukpi to trace help trace…

I hired Ukpi to trace help trace someone and also perform surveillance on the individual for a couple of days. I was pleasantly surprised with the speed and diligence with which they performed and delivered exactly what they promised. I'll highly recommend their services to anybody.

28 lipca 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

Yaw,

Thank you for giving us the opportunity to help you with this.

Oceniono na 4 z 5

Good

Good, timely service in confirming the Non-existence of my Swedish subject. However, I was able to identify the real person quite easily a week later with some persistence and a good reverse image search engine. This was not achieved by the agency.

12 maja 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

Stephen,

Thank you for your kind message. As we advised, at the time it was not possible to identify the subjects real ID using the available sources at that time. Since that time, we have in fact positively identified the real individual.

We are always happy to help you.

Oceniono na 5 z 5

Quick response and clear…

Quick response to emails and call, and clear bills.
Work done in a couple of days, no issues.
Would definitely recommend and use again if I needed information.

9 maja 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

Sara,

Thank you for taking the time to post this. It really is appreciated. We are always here to help.

Oceniono na 5 z 5

Just amazing

Amazing service with accurate information. Fast and efficient Thank you for the second time. Kind regards

9 maja 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

Ny,

Thank you for your review. We are always more than happy to help you.

Oceniono na 5 z 5

Excellent and timely

Needed information regarding a court order for proof of non-compliance by the party in question that had a monthly commercial impact. The details retrieved in a very timely manner enable me to approach the party in question and end the monthly payment with immediate effect. Thank you very much.

8 maja 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

Malcolm, thank you for your very kind review. It was a pleasure to help you.

Oceniono na 1 z 5

Did not supply information requested which was a new address

Asked for an address NOT the current one we supplied. Charged £120 and sent us the current address which was incorrect anyway. Raised this issue and ignored. I would not use this company. I am genuine and go by second name so the reply by the company is Incorrect . My statement above is 100% accurate and Trust Pilot are accurate too.

7 kwietnia 2020
Opinia niezależna
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Odpowiedź od UK Private Investigators

We have not had a client by this name. Trustpilot remove genuine reviews and allow fake ones... Time to look at the integrity of your staff and your review guidelines Trustpilot?

Oceniono na 1 z 5

Do not use this dreadful company

I used this unprofessional company to trace a person who has an unpaid CCJ for £65,000

They came back within 24 hours saying they have traced him, and I need to pay the £120 fee to see the report, which I paid straight away.

The report was then provided, which contained an address, and the information I'd already provided to them to help the trace.

A call to the address provided revealed they had no tenant of that name, and had never heard the name of the person I was tracing before.

A quick search on Rightmove showed the address given advertising an annexe to rent, and this was about 5 miles from the last known address of the person I was tracing.

UK PI were unwilling to provide details of the 'report' that came from 'several VERY reliable sources'. When I asked for my money back they simply ignored me, then eventually referred me to their own internal complaints system, after first lying about the contents of their terms and conditions.

Subsequent investigation by myself revealed the person was living in a caravan 50 miles away from the address they gave.

As they wouldn't refund my money I claimed it back via Mastercard, but it was a hassle.

DO NOT USE THIS DREADFUL COMPANY. THEY ARE NOT HONEST OR PROFESSIONAL

**UPDATE**
In response to UK Private Investigators reply below received 10/03/20 -

I was contacted yesterday by UKPI by a nameless person who offered me £20 to remove my review.

When I asked questions as to why they have waited 18 months to contact me, whether I can see a copy of the email they claim to have sent with a new address from a supposed re-trace (despite stopping all communication with me at the time I questioned the address they gave me) they were unable to give me answers to my questions, and instead have posted an untrue reply to my review.

They did not 'allow a full refund' - I made a complaint to my credit card company about their conduct and was refunded the £120 I paid for the 'report' via the credit card company.

They have also seriously breached confidentiality and GDPR by providing my full name publicly.

They have been asked to remove their untrue reply immediately, otherwise face legal ramifications from me.

**UPDATE**
Within an hour of UK Private Investigators posting their reply to this review, they have removed it. This is in direct response to communication between myself and UK Private Investigators whereby they attempted to bully me, yet were still unable/unwilling to provide me with answers to my questions or visibility of emails they claim to have sent me.

Their behaviour in the last two days has reinforced the comments I made in my original review. Please steer clear of this company, they are not honest, and they seek to bully anyone who questions their conduct.
Further more, if you read their 'Terms and Conditions' ie contract (which is ever changing to suit them) you will realise that the contract is completely and utterly weighted towards them to the point of being impossible for their clients to secure their risk of paying up front for their services, which I suspect would be deemed unfair if challenged legally. Reading their terms alone should be enough to put you off doing business with this company.

I went to this company for help at a time of immense pain and trouble for myself and my family (namely tracing a man who conned £53,000 from my parents at the time we were all caring for my dying sister), as I'm sure the majority of their clients are also in, and it sickens me to think that this company is treating some of the most vulnerable people in society in this way.

22 stycznia 2019
Opinia niezależna
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Odpowiedź od UK Private Investigators

Dear Mr Dale,

Thank you for your post. We are sorry that your experience was less that perfect and did not reflect the usual high level of service we have provided to our clients for the past 23 years.

Since your case, multiple changes have been put in place to ensure that other clients do not have a similar experience. We thank you for bringing this to our attention.

UK Private Investigators

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