The service I received from Laura was top-notch, and she is a credit to the company. She managed to resolve an issue for me before I had even noticed it. My order had arrived and had been taken... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The UK POS team has been a genuine helper throughout the process of getting our plaques manufactured. Georgia, in particular, is always available, very helpful and professional. The final finish... Zobacz więcej
Reakcja na opinię
I am extremely happy with both the customer care I received and the product ordered. Special thanks to Laura who helped me solve a problem that came up. Your customer forward approach really ens... Zobacz więcej
Reakcja na opinię
Georgia J is always incredibly efficient. We always get good quality items from UKPOS, the customer service is always 5* and I don't think we've ever waited more than 2 days for an item to arrive... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
UK Point Of Sale Group has years of experience in the design and manufacture of point of sale shop displays and retail display solutions
Dane kontaktowe
Horsfield Way, SK6 2TD, Bredbury, Zjednoczone Królestwo
- www.ukpos.com
4,6
Doskonała
216 recenzji
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service and fast delivery
Great service and fast delivery
Excellent product, service, communication and delivery.
21 czerwca 2023
Opinia niezależna
Odpowiedź od UK POS
Hi Simon
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS
Fast and efficient
Fast and efficient, one was damaged, packing wasn’t so I guess it was like that when it went into packaging. They replaced it next day very good !!
26 czerwca 2023
Opinia niezależna
Odpowiedź od UK POS
Hi David
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Ultimate professionals
Ultimate professionals
Great Price and very fast turnaround. excellent quality products
25 maja 2023
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Fantastic customer servicExcellent experience 10/10e with really…
Fantastic customer service with really prompt delivery. Packaging kept everything protected, and the quality of the stands we purchased were perfect for our event.
16 czerwca 2023
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Quick and easy to order
Quick and easy to order. Everything was dispatched quickly and arrived in good condition
8 czerwca 2023
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Quick and efficient company
Quick and efficient company
Used these on several occasions to purchase A4 acrylic stands. Always easy to choose and quick despatch. Competitive on price also.
16 maja 2023
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
All items arrived in good order a few…
All items arrived in good order a few days earlier than expected. Thanks.
3 czerwca 2023
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Express delivery not so much
I placed an order on 04/04/2023, paid an additional £12.00 for express delivery, and the next day I got an email from DPD saying the package would be delivered on 05/04/2023 between 09.03 -10.03 as I had anticipated! Unfortunately, this wasn't the case and nothing turned up. It has been overdue for 3 weeks!
On 24/04/2023 I received an email from UK POS customer service (Laura Hodder) indicating the item was successfully delivered on 11/04/23 at 10.25am but had been returned to the warehouse :/. I had nothing to do with the courier's decision to return the item to the seller but the customer service made out as if I did.
First of all, they didn't deliver it and never committed to delivery date so I paid extra cost for no reason!
I contacted POS and spoke to the same person who had emailed me. it was clearly sent to the wrong address because the details on the proof of delivery she sent didn't match anyone working at our warehouse, which is why it was sent back to their warehouse. Even though they claimed i was the one who returned the item, the tracking information for the package in question indicates 'Your parcel is on its way back to UK POS'. Why would this be updated using the same tracking information the item was sent out on if I had returned the package myself?
Now they have agreed to send this item to my home address so we will see if this turns up or if the courier will lie again!
25 kwietnia 2023
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave feedback and our apologies for any delays in transit. Our colleague has been in touch to address the service issue and If we can help with anything in the future, please do not hesitate to contact us on 0161 5168 749. Kind regards, UK POS
Great service at every step
Great service throughout despite a couple of speedbumps. Laura in Customer Service went above and beyond to resolve our issues and then some. Georgia in Sales catered for a new order at the same time and also provided great service. Highly recommended.
14 listopada 2022
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
we are a small art society who…
we are a small art society who purchased screens and legs after having paid in full. We received the legs for the screens but delay to the screens themselves was postponed several times. Having informed the company that we required an alternative delivery address I was notified at 3.44 the day before a pre 12.00 delivery time with no chance to amend the delivery address and was informed that I would need to pay additional charges to change the day time. I am over 60 and now have a pallet on my drive which we now have to unpack and transport ourselves to the storage destination. NOT IMPRESSED!!!
18 sierpnia 2022
Opinia niezależna
Altogether brilliant company
I ordered 2 counter display stands at mid-day and they were delivered the next day at mid-day. Perfect items and perfect service. Excellent web site, too, with detailed measurements of their goods.
Thank you UKpos.
27 lipca 2022
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
An oustanding customer service
An oustanding customer service; probably the best we have experienced so far. Items delivered on time with follow-up email. Quality is superb and a very competitive price for the given high quality. We have been using this company since 2018, and received what a retailer can expect:
-Quality and reliable products
- Competitive prices, and
- Outstanding customer service.
Highly recommended.
20 czerwca 2022
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Really helpful and a great product
10 marca 2022
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Ive had nothing but a fantastic service…
Ive had nothing but a fantastic service since using UK POS last year, Many thanks. Would recommend.
10 marca 2022
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Positive experience
First order with this company and I cannot fault them. Brilliant customer service, super fast dispatch and delivery along with good quality items.
22 lutego 2022
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Wouldn't risk buying from here again
Wouldn't risk buying from here again. Placed an order for 3 tier basket shelves, received an email to say the delivery had been delayed due to damaged parcel, received the delivery a week later and could see the word 'DAMAGED' wrote on the box. Checked the item and didn't really see much of an issue so assumed it was just a mistake, until I went to use it a few weeks later and every shelf is wonky and the frame is bent out of shape. Contacted support to be ignored for 2 months and then refused any assistance due to timeframe.
18 lutego 2022
Opinia niezależna
Black Cafe Barrier System
Excellent customer service and communication throughout. Product has exceeded expectation and looks very professional and smart. Part of the delivery was delayed at the courier end but UK POS sent replacement parts and banners.
20 stycznia 2022
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Excellent, fast and efficient service
Prompt response time on emails, personalised service. discussed the products over the phone. great lead time on products. 100% use again
15 listopada 2021
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Exceptional Service
We've used this company a lot and the service is always exceptional, never had a bad word to say.
There was a slight hiccup with the courier which is understandable, these things happen and it was no fault of UKPOS.
Laura Hodder from Customer Service emailed me immediately explaining the situation to me, and followed it up with a phone call, and the issue was resolved instantly and the product was received the next day.
Brilliant service, thank you Laura for all of your help.
14 października 2021
Opinia niezależna
Odpowiedź od UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
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