UK Gaming Computers Recenzje 

391
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I started looking for a new gaming PC a few weeks back, and ended up swamped with ads from all over the country, all claiming they were the best. I found UK gaming computers and their website was... Zobacz więcej

Oceniono na 5 z 5

First time gaming PC purchase, great spec, great price, great service and communication throughout. 100% satisfied and stress free! Also the website is easy to use and well designed.

Oceniono na 5 z 5

The custom built gaming PC team put my order together quickly even though it was a very busy time of year. They gave me a great price on a build I had seen elsewhere, and made a really smart looking g... Zobacz więcej

Oceniono na 5 z 5

I'm a dubious online shopper but the experience was positive. we ordered a build your own pc. When they realised when had selected incompatible parts they contacted us and explained what we could do.... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep komputerowy

Informacje przekazane przez różne źródła zewnętrzne

UK gaming Computers build and supply custom built PCs to the UK from our Colchester based Workshop. If you are after a quality system that wont break down, be reliable and upgradable for years to come and from the UK's highest rated custom PC builder t...


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

391 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(391)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First time gaming PC purchase

First time gaming PC purchase, great spec, great price, great service and communication throughout. 100% satisfied and stress free! Also the website is easy to use and well designed.

23 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I started looking for a new gaming PC a…

I started looking for a new gaming PC a few weeks back, and ended up swamped with ads from all over the country, all claiming they were the best. I found UK gaming computers and their website was very upfront and honest, they had good pricing and finance options. The Pre sales was amazing and they were very helpful throughout. They even pointed out a spec I had wrongly selected and helped me right it, which is hugely appreciated.

The PC came quicker than estimated and runs amazingly. Very quick and quiet.

Buy with confidence :)

15 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great PC at a really good price

Great PC at a really good price and 6 years warranty! Ordered online and collected from their shop in Colchester the next day. Initially asked for a quote to upgrade my current PC, the team replied the same day.

17 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

I honestly can’t recommend UK Gaming…

I honestly can’t recommend UK Gaming Computers enough. From the very beginning, they were incredibly helpful in guiding me through choosing the perfect PC for my needs. They took the time to answer all of my questions, gave genuine advice without any pressure, and made the whole process so easy.

The build quality is outstanding, and it’s clear they take great pride in what they do. My PC arrived exactly as expected and performs flawlessly.

What really stood out was the customer service. Every member of the team was friendly, knowledgeable, and quick to respond. They went above and beyond to make sure I was happy and confident with my purchase, and nothing ever felt like too much trouble.

If you’re looking for a gaming PC and want a company that genuinely cares about its customers, I wouldn’t hesitate to recommend UK Gaming Computers. Thank you for all your help I couldn’t be happier with my new PC and the whole experience! ⭐️⭐️⭐️⭐️⭐️

17 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Unparalleled service from a brilliant local builder

Absolutely delighted with my experience at UKGC. I've been a customer for a while having had my own PC built by them previously, and the service remains unparalleled. Kain was incredibly helpful throughout the whole process of speccing and ordering a new build for my husband, guiding us through our options and configuring everything exactly how we wanted it. Communication was excellent, turnaround was quick, and the finished PC has been flawless since day one. Cannot recommend UKGC highly enough and will definitely be back for future upgrades.

20 maja 2026
Opinia niezależna
Oceniono na 1 z 5

The graphics card never worked

The graphics card never worked and when requested to return it with no supplied packaging claimed it was damaged in transit and if we need it returning it will cost me for the time spent trying to get it to work (when damaged!) and for delivery! So I have a computer that can do nothing!!! Would have given zero stars if it had been an option

20 stycznia 2026
Opinia niezależna
Logo UK Gaming Computers

Odpowiedź od UK Gaming Computers

Thanks for your review, however there are a few points here which we'd like to clear up.

A fault was reported to us on 4/9/25 where an RMA was raised, we gave the option of returning the whole PC, or sending back just the GPU as we were confident that is what the issue was. The latter option was agreed, and we sent return instructions via email, this email contained information on how we recommend boxing up the return, stating exactly "placed in a strong oversized box complete with sufficient void fill. Try to ensure there is a good 2 or 3 inches between the item being sent and the box.". The GPU was returned to us in a small box no longer than the GPU itself, with a small amount of bubble wrap and cardboard clearly demonstrating negligent packaging on your behalf.

Two days after delivery of the GPU to us, we informed you that there are further issues with the GPU (not consistent with the reported issue), and visibly physical damage to the GPU itself which would have been caused by your lack of packaging and that it cannot be repaired because of the physical damage. You asked for photos on 23/09, we sent them 24/09. You informed us you wanted to get someone else to look at the photos, and then didn't contact us until 15/01. At this point we again re informed you that we believe the physical damage on the card was caused in transit to us due to the severe lack of packaging used, despite the detailed instruction, and that it wouldn't be covered under your UKGC warranty.

Damage caused by yourself, or your negligence is never going to be honoured under any kind of warranty with any retailer. If you are unsure where you stand from a legal standpoint, we highly recommend taking the time to speak with your local Citizen's Advice Bureau.

Oceniono na 5 z 5

Perfect delivery

Perfect delivery, same service as the first time I used them too. Nice and fast + always happy to help with small queries or concerns like simple tech questions for those who may need the extra help.

Such as myself haha

17 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Very happy with my new gaming PC

Very happy with my new gaming PC, turned up on time and in one piece. Lots of emails telling me the state of my order and its delivery. I generally play Skyrim and various versions of Fallout and its nicely over powered for these games.

9 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service, configurable options via the online system are fantastic. You can customise almost any part of the machine, and very competitive price

7 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Excellent build, good communication. I like them!

Spent ages deciding which company to use for my new computer. Primary uses are gaming and photo work. Eventually picked on UKGC and customised their Medusa build. I had some questions about my changes and was easily able to speak to someone. They had a good knowledge of their stock and suggested a couple of changes which worked well. Placed the order using their website which made it easy to do the customising. Note you can't pick anything, eg - at the time I was only able to get NVidia based graphic cards, you have to go with their selection of choices. But then they know its a combination which works. The build was supposed to take up to 10 working days. In the end it was nearly double that which is why I dropped a star but I knew it was a busy time given the end of Windows 10 so junk yards the world over were getting filled with PCs. However, I had lots of communication as to the build progress - in the end 9 emails - and I could track it online. They have a clever way of doing their warranty. You have to open the case on arrival to remove packing but then you have to install a tamper proof sticker as a seal on the case and upload a picture of proof for the warranty to be activated. This doesn't mean I can never go in the case again but I must talk to UKGC first to discuss my needs. I have now been using the PC for just over 2 months. I have had no issues with it at all. Worked first time straight out the box and was able to reconfigure all the drives how I like to work them, Overall I am delighted with what I got and relatively speaking I think UKGC are excellent value for money. Would be high on my list for a future purchase.

2 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Bought a Enforcer

Bought a Enforcer - Battlefield 6 Gaming PC to replace my HP laptop. Fantastic replacement has made everything quicker and quieter - once I'd worked out that the included ASUS fan/light software Armoury Crate is a bit buggy and not required. Standard windows and some freeware replacements sorted it out. I'm really pleased with it. Service from UK Gaming Computers was excellent. Lots of comms to keep me up to date and a great price. I would recommend them.

15 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing service and gaming build

The custom built gaming PC team put my order together quickly even though it was a very busy time of year. They gave me a great price on a build I had seen elsewhere, and made a really smart looking gaming computer for my son's present to my specifications, helping me choose a case and lighting components. Great graphics on his game of the moment (Arc Raiders), and even Roblox looks insane. Thanks again!

25 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Stay well away

Ordered a custom watercooling pc at a cost of £6,415 its was ordered on 30 th of september it didnt arived untill 9 th of december not the companys fault as some item were out of stock. But was not told this had to keep emailing them to find out whats was happening then there was a faulty cpu again i was not told this had to email again to find out what was happening with the system as i was told it will be shipped out that week. Then was told it will be shipped out last 2weeks of november this came and went had to get my mum to phone them and threaten them with legal action as they havent sent mu system out turns out that they hadvto order another cpu as they couldnt overclock the one they had. But i again they didnt noteify me of this took a phone call to find this out. Finaly the system was shipped out on 8th of december but they did tell me it comes on a pallet as it weighs 60 kgs only found that out when i asked them if my system was ready yet i exspland to them i had a liver transplant and im disabiled and live in sheltered housing cant do any heavy liftting they said they would add a note to the company that will deliver it. Low and behold they did not do this so i had to phone the delivery company to let them know and was told that is a kerbside delivery only luckly i got a very nice understanding lady who went out of her way to phone my local delivery depo to ask if the driver could help me with it to my flat luckly the driver said that would be ok. Opon seting up my system i noticed only 1 ssd was detected i had ordered 4 ssd's so i phoned them this the person answered was the guy that builded my system he proceded to swear at me and started to be verbal aggresive that the ssd's have been added to my system they just need to be actived surely if you pay someone almost £6,500 they would do all this for you i called them at 17.56 and trying to exsplane im not very techical minded he said he would email me a guide to show me how to do this and just hanged up think he was on a rush to get home. I also added a 5 inch screen monitor of monitoring temps no driver was installed it was a china brand so there website was very confusing finaly got it to work after 3 hours!!!! tring diffrant things.SO I WOULD ADVISE TO STAY WELL AWAY FROM THEM

9 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Your search for who to build your Custom PC is over!

Knowing how frustrated I was with my aging PC, when my Father died recently, his wish was that I use most of the money he left me, to build my dream computer.

Understanding I would likely never be in a financial position to do this again, I spent almost two months not only thoroughly researching every single component I wanted to go into this build, but just as importantly, who I would chose to build it for me.

That was by far the most stressful part of my search. Reading through the reviews for all the so called big name "top" PC building companies, was frightening, because for every few great 5* reviews, came a massive 1* horror story, sufficiently horrific to leave me utterly confused, with zero confidence in who to trust.

Fortunately, I tried one more search for "top rated" Custom PC companies, which mercifully led me to UK Gaming Computers. From the moment I read through their reviews, both on site, and at trustpilot, I knew that my search was over.

From my experience with UKGC, I would go as far as to say that they are not simply the BEST company you should consider to build your new custom PC -- but the ONLY one.

From my very first enquiry email, UKGC's customer service was absolutely top notch. I had extremely specific requirements, having invested weeks of research into every part that I wanted to go into my new build, many of which were not listed on their system configurator. They were more than happy to accommodate my requests, and ordered in anything they didn't have especially for my unique bespoke build.

The beauty of dealing with UKGC, is how incredibly responsive they are. Emails (for which there were many) were always replied to within a few hours at most, and nothing was ever too much trouble for them. They do not employ sales staff, so whenever you contact them, you know that you are always speaking directly with the same engineers who will be working on your system.

In my experience, unlike so many other companies, phone calls to UKGC were always answered within two or three rings, without fail. You know you can always get hold of them when you need to.

Another bonus, if you ever needed it, is that unlike many faceless corporations who can get away with poor customer service by hiding behind unreturned emails and overseas call centre staff you can barely understand -- with UKGC, they even have their own showroom in Colchester, where you can actually visit in person, and speak directly with the companies management and engineers.

As for the final product itself, it was worth every penny of the north of £3.5k I invested in it. Due to the fact that every component that went into it had to be best in class, it actually worked out less expensive than if I had bought them all and built it myself. Not to mention that I'd have missed out on their industry leading SIX YEAR warranty.

The very few negative reviews I have seen for UKGC mainly came from people who had clearly not bothered to read through the information they provide on site when you go through the order process. Once your order is placed, there is a clearly defined cycle they work through, where at each point, you will receive notification that your build has entered the next phase. From payment processed, to parts allocated, to build complete and onto testing, then the excitement of arranging the delivery of your new masterpiece. :)

Communication is spot on all the way through the initial questions and purchase, all they ask is that once the build commences, you respectfully give them the time and space to get on with it, without keep asking for updates. You will get an update every time your new machine passes through one of the checkpoints along its journey to completion.

Having said that, if you need to make any changes to your order whilst it is underway, they are again very understanding and responsive. For example, a few days into my build, I suddenly realised that I was going to need 64GB of Corsair Vengeance RAM for my AI workflows, rather than the 32GB I'd ordered. Not a problem. Simply paid for the upgrade over the phone, and that was that.

The final product was a masterpiece of computer engineering. Absolutely immaculate, and of the finest build quality. The only issue I had, which almost knocked half a star off my rating, was unfortunately, the wrong Graphics Card was put into my build. To be clear, when I say "wrong", it was still an RTX 5070ti, and under the hood where it counts, it was a virtually identical card in every way (including price) to the MSI version I'd ordered, just was a Gigabyte instead (still a top notch card).

However as soon as I spoke to Kain about this, he immediately offered to swap it. I just didn't want to let my new pride and joy out of my sight, so stuck with the Gigabyte. So more great customer service keeps the 5*'s intact.

You'll not find a better PC company. :)

2 grudnia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej