Great advice from this company. I’m managing a care package for a family member and wasn’t sure what the process was for DBS checks for carers. I was put in touch with a really helpful and friendly ad... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Char was very helpful and efficient in sorting out my DBS check issue. She took the time to investigate my issue properly, identified what had gone wrong, and sorted everything out very quickly. Reall... Zobacz więcej
Same day service on an admin issue. UCheck are in a highly regulated area so everything is a bit more detailed. Good firm, good prices, make a difficult but legally necessary job easy.
Nick was really helpful when I needed advice on a job role description. Solved the issue really quickly. I find Ucheck always get our DBS applications underway really quickly and their communication... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 80,000 Organisations currently registered and benefitting from the uCheck service.
Dane kontaktowe
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, Zjednoczone Królestwo
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 73% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jean has been a great help since…
Jean has been a great help since registering with UCheck
Live Chat service is one of the better ones that I have encountered
Becca was very helpful with providing guidance for my query. Becca was quick to respond on the Live Chat service and gave me the advice I needed.
The Live Chat service for uCheck is one of the better ones that I have encountered. Thank you
A big thank you to Becca for sorting…
A big thank you to Becca for sorting out my query and for patiently helping me through the process. Great service . Much appreciated.
uCheck are very responsive and solve…
uCheck are very responsive and solve issues quickly. I'm really impressed. Thanks to Jenna Reed in particular for their help.
Mixed
My issues was resolved and Nick was very helpful. However, when I was waiting for the response the chat kept saying "as they had not heard from me it was going to be ended", even after just a few minutes, this was not very helpful

Odpowiedź od uCheck
Excellent customer service
Excellent customer service. Becca was very quick to help out and offered clear and precise information,. Becca updated what needed to be done without any delay.
Friendly and Professional Assistance from Sharna
I called to ask about the process after receiving a clear DBS result, and Sharna was great at explaining the next steps. She was friendly, knowledgeable, and took the time to clearly explain all the procedures, making the process easy to understand. Excellent customer service and very helpful throughout.
Great service
Excellent, professional and helpful service with my DBS application today from Sharna.
I went to U-Check Help Team with a question regarding the DBS application level I should make
I went to U-Check Help Team with a question as an employer, regarding permission to request an Enhanced DBS for a new role we are creating. Whilst I studied all the literature, new roles can be borderline between Basic and Enhanced. Once I had studied all aspects internally, I reached out for advice and Alexandra was brilliant and qualified the role with a key aspect in the title within hours. This means I can go ahead smoothly without the too/fro scenario I have experienced in similar situations with other agencies. Thank you, Alexandra,!
Really helpful as usual
Really helpful as usual, Katie went above and beyond, and sorted everything really quickly. Excellent company.
They were very nice, and replied very fast...
They replied very quickly and were nice and friendly all through the process. KATIE was very professional and deserves extra ⭐⭐⭐⭐⭐.
Quick and straightforward resolution to…
Quick and straightforward resolution to my query. Literally, done and dusted in less than an hour.
Terrible service for enhanced DBS
Terrible service for enhanced DBS checks as you can see with other comments. They maybe alright for standard ones. It took a lot of back and forth for them to realise that working with vulnerable children would require enhanced checks. Then my application was rejected on the shininess of my passport photo which I could clearly see was fine. Then they couldn't do anything because they outsource their photographic checks to another company and so then only offered a partial refund and said I would have to start everything from scratch. Offloading that part of process (checking the photo) to some other company and then trying to use that as a justification for not providing a full refund is a bit of a scam. Best to avoid for enhanced DBS checks.
Correction: Wow they even dispute your reviews saying they're for another company. So lots of negative reviews will have been taken off Trustpilot. I have never seen that before! Avoid!!!!!

Odpowiedź od uCheck
Ben was incredibly helpful
Ben was incredibly helpful in helping me cancel my DBS check when it was no longer required. What I thought would be a really stressful job was actually incredibly easy thanks to him.
Thank you Ben!
We needed to change the principal…
We needed to change the principal person on the account, and Alexandra resolved the issue very quickly and efficiently.
Nick was extremely helpful!
Nick was extremely helpful!! within minutes l had already found my way round the system!!
Great Service
Katie gave a great service and sorted my issue quickly and efficiently. Communication was polite, friendly and professional
Shana K
Got put through to Sharna K to help chase my DBS. She went above and beyond to help and given me all revelant information I'll need from now on.
With her friendly, professional and knowledgeable she is, she should definitely be apart of the training team.
I always on the phone with customer services and feel let down with how some people are. I'm in slight shock with how Sharna K is, refreshing.
Always great service from UCheck
Always great service from UCheck. Thanks so much for pointing me in the right direction. Much appreciated!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







