I am an Instructor. We use uCertify for some of our CIST courses. We have run into technical issues, but their support has been amazing. From needing Temporary course codes to correcting an issue with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using uCertify as a teacher for years. Yes, there are occasional problems and there are things that could be improved altogether, BUT it is a fantastic resource. What I value most is, that... Zobacz więcej
uCertify helped me earn my Cybersecurity certification. It allowed me to do school on the go. The read allow option helped me tremendously. I have ADHD, and that feature made my life so much easier w... Zobacz więcej
Reakcja na opinię
It's actually funny how bad the user experience is. The videos and animations look like they're from 2005 - how can you expect someone to learn computer science for the present day with such an an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
uCertify offers courses, test prep, simulator, and virtual labs to prepare for Microsoft, Oracle, Cisco, CompTIA, CIW, Adobe, PMI, ISC2, Linux, and many more certification exams. These prep-kits come with the comprehensive study guide.
Dane kontaktowe
3187 Independence, Livermore, San Francisco, Bay Area, CA, 94511, San Francisco, Stany Zjednoczone
- support@ucertify.com
- www.ucertify.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
We have always received fantastic service and support!
We have always received fantastic, prompt, and helpful service from our rep Deepak Kushwaha in every interaction. He is very considerate of our students and always responds right away to any questions or concerns we may have. Customer support at uCertify is among the very best. The certification resources we use have also been high quality and students who have utilized the training from uCertify courses have all passed their industry certifications. I appreciate all the hard work from everyone at uCertify to help our students be successful in IT!

Odpowiedź od uCertify
Labs do not cooperate and the ai tutor does not do much.
The labs have a 50% chance of saying I did not complete the objective even when I follow the entire process it illustrates step by step. The "ai tutor" is zero help and provides absolutely nothing to the experience. When contacting the customer service team I only get the same number of limited responses and it feels like those are ai generated responses and they only tell me to email them when I call to try and get better service. It feels like there is no options for help. Help from real people would be really nice.

Odpowiedź od uCertify
Siddhant Mehta Very Helpful!
Siddhant Mehta in the chat was way more efficient than creating a ticket, I waited a while for the ticket, but my problem was fixed very quickly this way.

Odpowiedź od uCertify
Sidd was very helpful
Sidd was very helpful, give this young man a Raise guys!

Odpowiedź od uCertify
I had trouble getting my certificates…
I had trouble getting my certificates shared onto LinkedIn and Madhu was very helpful and patient. He guided me through the whole process.

Odpowiedź od uCertify
Madhu Pal (Sidd) helped me today
Madhu Pal (Sidd) helped me today. I explained my issue (i accidentally assigned an acess code to the wrong email, and my college wasn't letting me log in). Sidd was able to, within 3 minutes or so, identify my problem and fix this for me. This is the second time I reached out about this issue, the first time wasn't resolved but Sidd got this done instantly. Thank you Sidd!

Odpowiedź od uCertify
Patient and helpful
Patient and helpful, she was understanding and quick.

Odpowiedź od uCertify
Great Help
Using the chat I was able to receive quick, easy help. I had to use it multiple times to work out little issues and I always received the help I needed.

Odpowiedź od uCertify
Madhu was super concise
Madhu was super concise, prompt, and very efficient. I am always worried about how chats will go, but Madhu was truly wonderful!
Sidd was very helpful with getting my…
Sidd was very helpful with getting my account issues resolved
Responded quickly
Responded quickly, understood what the problem was and fixed it in minutes.
Great service for chat
Sidd was great and helpful also very fast! Thank you!
Great Service always
Great Service always! Madhu Pal is very efficient in sorting out the issues in a very short time.
Very helpful and knowledgeable
Very helpful and knowledgeable. Fixed the issue I was having very quickly.
They were so helpful and efficient
They were so helpful and efficient. Even for a simple issue that I made, they took their time to make sure it was resolved.
If I could do less than 1 star
If I could do less than 1 star, I would. The support is terrible and is a huge language barrier. I have not been able to move past the first few modules because of terrible support. They have said they will not refund my money. Stay away from uCertify.
The system is extremely unstable
The system is extremely unstable. The results of labs and completion percentage are often missing. You have to redo it again and again. Otherwise you have to provide evidences to customer service that you've finished before.
THIEVES
THIEVES. Absolute worst learning platform I’ve ever experienced, DO NOT accept a course with them. They provided absolutely no support or guidance throughout the course period, taking weeks and even months to reply to emails. At the end of the period they refused to give me an extension as I failed to complete the course due to THEIR lack of support. They deny your access to the course and you do not get what you paid for. Save your money or go with another company.
Worst functioning learning platform I…
Worst functioning learning platform I have ever used and overcharged multiple classmates without allowing them to access customer service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







