uCertify Recenzje 

70
Wynik TrustScore: 3 na 5

3,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I am an Instructor. We use uCertify for some of our CIST courses. We have run into technical issues, but their support has been amazing. From needing Temporary course codes to correcting an issue with... Zobacz więcej

Oceniono na 4 z 5

I have been using uCertify as a teacher for years. Yes, there are occasional problems and there are things that could be improved altogether, BUT it is a fantastic resource. What I value most is, that... Zobacz więcej

Oceniono na 5 z 5

uCertify helped me earn my Cybersecurity certification. It allowed me to do school on the go. The read allow option helped me tremendously. I have ADHD, and that feature made my life so much easier w... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

It's actually funny how bad the user experience is. The videos and animations look like they're from 2005 - how can you expect someone to learn computer science for the present day with such an an... Zobacz więcej

Informacje dotyczące firmy

  1. Instytucja edukacyjna
  2. Stowarzyszenie lub organizacja

Napisane przez firmę

uCertify offers courses, test prep, simulator, and virtual labs to prepare for Microsoft, Oracle, Cisco, CompTIA, CIW, Adobe, PMI, ISC2, Linux, and many more certification exams. These prep-kits come with the comprehensive study guide.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

70 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 90% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(70)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We have always received fantastic service and support!

We have always received fantastic, prompt, and helpful service from our rep Deepak Kushwaha in every interaction. He is very considerate of our students and always responds right away to any questions or concerns we may have. Customer support at uCertify is among the very best. The certification resources we use have also been high quality and students who have utilized the training from uCertify courses have all passed their industry certifications. I appreciate all the hard work from everyone at uCertify to help our students be successful in IT!

10 lutego 2025
Opinia niezależna
Logo uCertify

Odpowiedź od uCertify

Hello Carolyn,

We are thrilled to hear that you had such a positive experience with our services. We strive to provide with the best possible experience, and it is rewarding to know that we met your expectations. We are also happy to hear that you found our team, particularly Deepak Kushwaha, to be helpful and supportive. We appreciate your feedback and will continue to work hard to provide exceptional service.

Regards,
uCertify

Oceniono na 1 z 5

Labs do not cooperate and the ai tutor does not do much.

The labs have a 50% chance of saying I did not complete the objective even when I follow the entire process it illustrates step by step. The "ai tutor" is zero help and provides absolutely nothing to the experience. When contacting the customer service team I only get the same number of limited responses and it feels like those are ai generated responses and they only tell me to email them when I call to try and get better service. It feels like there is no options for help. Help from real people would be really nice.

9 lutego 2025
Opinia niezależna
Logo uCertify

Odpowiedź od uCertify

Hello Brett,

Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience and frustration you've experienced regarding the course.

At uCertify, student satisfaction is our utmost priority, so we would definitely assist you further regarding the concern.

We would request you to share the best time to speak over the phone at support@ucertify.com along with your registered email address, and our team will get in touch with you and will assist you further.

Regards,
uCertify

Oceniono na 5 z 5

Siddhant Mehta Very Helpful!

Siddhant Mehta in the chat was way more efficient than creating a ticket, I waited a while for the ticket, but my problem was fixed very quickly this way.

14 stycznia 2025
Opinia niezależna
Logo uCertify

Odpowiedź od uCertify

Hello Cristina,

Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our services.

Regards,
uCertify

Oceniono na 5 z 5

Sidd was very helpful

Sidd was very helpful, give this young man a Raise guys!

15 stycznia 2025
Opinia niezależna
Logo uCertify

Odpowiedź od uCertify

Hello Anas,

We truly appreciate your kind words and feedback. It's wonderful to hear that Sidd was able to assist you.

Regards,
uCertify

Oceniono na 5 z 5

I had trouble getting my certificates…

I had trouble getting my certificates shared onto LinkedIn and Madhu was very helpful and patient. He guided me through the whole process.

10 grudnia 2024
Opinia niezależna
Logo uCertify

Odpowiedź od uCertify

Thank you so much for sharing your experience! We are thrilled to hear that Madhu provided such helpful and patient guidance with your LinkedIn certificates. We'll acknowledge his excellent support.

Oceniono na 5 z 5

Madhu Pal (Sidd) helped me today

Madhu Pal (Sidd) helped me today. I explained my issue (i accidentally assigned an acess code to the wrong email, and my college wasn't letting me log in). Sidd was able to, within 3 minutes or so, identify my problem and fix this for me. This is the second time I reached out about this issue, the first time wasn't resolved but Sidd got this done instantly. Thank you Sidd!

30 października 2024
Opinia niezależna
Logo uCertify

Odpowiedź od uCertify

Thank you for your kind words. We're delighted to hear that you had a positive experience with our support member and received the support you needed. We strive to provide excellent customer service and are pleased that you found our support attentive and informative.

Oceniono na 5 z 5

Patient and helpful

Patient and helpful, she was understanding and quick.

16 października 2024
Opinia niezależna
Logo uCertify

Odpowiedź od uCertify

Thank you for taking the time to share your positive experience. We're glad you found the assistance helpful.

Regards,
uCertify

Oceniono na 5 z 5

Great Help

Using the chat I was able to receive quick, easy help. I had to use it multiple times to work out little issues and I always received the help I needed.

26 września 2024
Opinia niezależna
Logo uCertify

Odpowiedź od uCertify

We're delighted to hear about your positive experience. It's wonderful to know we were able to provide you with the assistance you needed. We appreciate your kind words.

Regards,
uCertify

Oceniono na 1 z 5

If I could do less than 1 star

If I could do less than 1 star, I would. The support is terrible and is a huge language barrier. I have not been able to move past the first few modules because of terrible support. They have said they will not refund my money. Stay away from uCertify.

29 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

The system is extremely unstable

The system is extremely unstable. The results of labs and completion percentage are often missing. You have to redo it again and again. Otherwise you have to provide evidences to customer service that you've finished before.

18 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

THIEVES

THIEVES. Absolute worst learning platform I’ve ever experienced, DO NOT accept a course with them. They provided absolutely no support or guidance throughout the course period, taking weeks and even months to reply to emails. At the end of the period they refused to give me an extension as I failed to complete the course due to THEIR lack of support. They deny your access to the course and you do not get what you paid for. Save your money or go with another company.

12 grudnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej