I am an Instructor. We use uCertify for some of our CIST courses. We have run into technical issues, but their support has been amazing. From needing Temporary course codes to correcting an issue with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using uCertify as a teacher for years. Yes, there are occasional problems and there are things that could be improved altogether, BUT it is a fantastic resource. What I value most is, that... Zobacz więcej
uCertify helped me earn my Cybersecurity certification. It allowed me to do school on the go. The read allow option helped me tremendously. I have ADHD, and that feature made my life so much easier w... Zobacz więcej
Reakcja na opinię
It's actually funny how bad the user experience is. The videos and animations look like they're from 2005 - how can you expect someone to learn computer science for the present day with such an an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
uCertify offers courses, test prep, simulator, and virtual labs to prepare for Microsoft, Oracle, Cisco, CompTIA, CIW, Adobe, PMI, ISC2, Linux, and many more certification exams. These prep-kits come with the comprehensive study guide.
Dane kontaktowe
3187 Independence, Livermore, San Francisco, Bay Area, CA, 94511, San Francisco, Stany Zjednoczone
- support@ucertify.com
- www.ucertify.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Deepti was the utmost professional!!!!!!
Deepti was the utmost professional! He was knowledgeable and able to solve my issue. Once I presented my issue to him, he immediately got to the root of my problem. He took it a step further by ensuring I understood everything completely, walking me through it step by step before he ended our zoom chat. Thank you soooooo much, Deepti. My own user error was driving me insane, lol!!!!!
Madhu Pal is my savior!
Madhu Pal is my savior!
I purchased a book for my class under the wrong email and was having a ton of problems accessing it through my student account. Madhu was able to get my account on track and get me access with little to no issues! Thank you!!
As a college that has been using…
As a college that has been using uCertify in our classrooms for many years, we greatly appreciate their commitment to providing high-quality learning materials. uCertify has proven to be an exceptional publishing partner, consistently delivering well-structured and engaging content. Their responsive customer support, regular content updates, and seamless LMS integration make the platform easy to use and highly effective for both educators and students. We highly recommend uCertify for institutions looking for reliable and innovative educational solutions.
Awesome customer service
Awesome customer service from Madhu Pal!
I was given the wrong edition of a course through my campus bookstore and while nobody else would help, they were able to swap courses for me no questions asked. would give it 10 stars if i could just for that

Odpowiedź od uCertify
Hasty Customer Service
My issue was identified and handled expeditiously.

Odpowiedź od uCertify
Terrible User Experience
The UI design is horrendous, the everything loads extremely slow, system continually glitches making students repeat the same task again, or never loads the lab, automatically assigns zero for labs that never could even load in, terrible excuse of an education product

Odpowiedź od uCertify
I bought a voucher from them for $325
I bought a voucher from them for $325. They sent me an email confirming that they took my money, but no code for the voucher. WHAT THE ****. No customer service line. No one to call. No live chat. How are you suppose to talk to anyone

Odpowiedź od uCertify
Thank YOU! From Tennessee College of Applied Technology - Hartsville
Hello, my name is Tony Dedman and I’d like to share a little about uCertify. As an Instructor at our college, running a class of often 25 or more, I have found that uCertify has a very well designed method of curriculum presentation that both allows me to instruct directly or one-on-one with the students. Our Account representative, Akbar, AND THE ENTIRE SUPPORT TEAM are always quick to respond, assisting in every way. In addition to that, uCertify works with us to streamline course pricing which dramatically helps our students who are generally facing financial struggles as they prepare to get ready for their first job by LEARNING AND earning certifications.
NOW - Operationally, the uCertify platform has been one of the best in LMS platforms for adding students and tracking their progress online. The Study Planner and Custom Tests are exceptional tools and all of this integrates very well on the backend with our institutional LMS where we use D2L. WE REALLY APPRECIATE uCertify!
I highly recommend uCertify
I highly recommend uCertify. There course are comprehensive and very well organized with the capability to customize them to your student population. And what makes them standout is the support they provide which is outstanding.
Thank you to the team at uCertify!
Excellent partner with a great supportive platform!
My review spans my experience with uCertify over 20+ years, and I'm sharing because they have been instrumental in the work we do in grassroots communities around tech education. I think this could help others as they think about helping people from nontraditional educational backgrounds find their way within the tech sector. I am the founder and president of Urban Ed, a nonprofit organization that's based in Washington, DC that I started 25 years ago. We work with children, youth and adults using technology as our tool for creating change in communities from technology workforce development to technology education in general for children. Not too long after I started Urban Ed, I actually met Deepak and came across uCertify and this was maybe about 5 or so years after starting Urban Ed and we've been partners ever since.
And what Deepak and his team has done, well all of them at uCertify as we’ve grown up together, as I’ve watched them grow just like they've watched me grow over the last 20 plus years : ). It's been phenomenal and been a true support to what we do here at Urban Ed to help serve community. We have literally served thousands of people and uCertify’s platform has helped us be able to extend our limited instructional staff capacity due to funding limitations, but still maintain a consistent 80% plus track record with people getting certified and going to work and we give a lot of that success to the support that we've received from this platform.
What I love most about uCertify, is it is a comprehensive tool with flash cards, quizzes, with the labs, the e-book, and all of that has been very vital to us and how we like to train and make sure people can get this highly technical content. We work with those that are totally new to IT, so what the uCertify platform has brought to the table is exactly what we needed to get people from green to actually on the job. Most of our placements have been with government contractors because we're here in DC and with a major IT firm.
So, we're appreciative about having met them so many years ago and I just wanted to share our experience as finding effective partners that bring value to the table in our training delivery is harder to find. So, Deepak, and the whole uCertify team, we so appreciate you guys even now that we've built our own customized LMS (learning management system) using Moodle, you guys, with your forethought on integration, LTI and deep linking, I think we were one of the first to do full implementation of it, made it seamless and extremely easier for us to integrate all of our own learning tools in one place, track our success and that of our students. So, Urban Ed, personally thanks you guys so much!
I love uCertify's product diversity
I love uCertify's product diversity. If I ever have trouble finding a textbook for a specialized technology course, I contact uCertify, and the problem is solved!
Insights of Community College Instructor
I am a Professor of Information Technology at a community college. Our college uses uCertify courses for many of our technical classes in the IT program. The courses align well with CompTIA exam objectives (which is an important factor for our program), and they integrate easily into our LMS (Canvas). Our Manager of Instructor Care, Vartika, is very responsive to questions, requests, and issues, and always helpful. Students have a positive experience with the platform including lessons, quizzes, virtual labs, and flash cards. A mobile app is also provided. The products are reasonably priced in the higher education world and are up to date.
Unresponsive rep
I asked my rep for a quote for a product through four emails, contacted support, and they did not get back to me. I ended up going with another vendor because my student couldn't wait.

Odpowiedź od uCertify
I was helped by Siddhant and he was…
I was helped by Siddhant and he was helpful from the beginhing to the end. I appreciate his help so much. Thank you

Odpowiedź od uCertify
My issue was handle and resolved quickly
My issue was handle and resolved really quickly by Siddhant.

Odpowiedź od uCertify
Siddhant was great
Siddhant was great. He helped me with my issue quickly. He knew exactly what the problem was.

Odpowiedź od uCertify
Siddhant was great
Siddhant was great! He quickly resolved my issue and aided my forward progress and my learning experience.

Odpowiedź od uCertify
Fantastic customer service, Shashi
Fantastic customer service by, Shashi Rao. He was very knowledgeable and patient in helping me resolve the problem I was having with my account.

Odpowiedź od uCertify
The agent was responsive and handled my…
The agent was responsive and handled my issue professional. There was no wait time.

Odpowiedź od uCertify
The gentleman Sidd was very helpful and…
The gentleman Sidd was very helpful and Patient and understanding. he was able to help me solve my problem in a very timely manner and was very kind.

Odpowiedź od uCertify
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







