I was impressed by the ease of buying my car. Jake was knowledgeable and did not try the hard sell. Arranging a test drive was quick and trouble free. I will definitely use them for the servicing and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electric... Zobacz więcej
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Having just leased my 4th Mazda from the Weybridge dealership I have nothing negative to review. Previously I had Mazda 2 models but they are now hybrid which was not suitable for my needs. Organised... Zobacz więcej
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Harvey in sales was excellent, thoroughly professional, quick to respond to queries and easy to deal with. It is the first time I have owned a Mazda and so far I am very pleased with my decision to pu... Zobacz więcej
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Informacje dotyczące firmy
- Dealer pojazdów mechanicznych
- również w kategorii:
- Salon samochodowy
Informacje przekazane przez różne źródła zewnętrzne
New and used Mazda car sales in Surrey.
Dane kontaktowe
66 Addlestone Road, KT15 2RX, Weybridge, England, Zjednoczone Królestwo
- 01932 642113
4,7
Doskonała
63 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
Great customer service. Couldn't have been more helpful. Thank you.
24 sierpnia 2026
I was impressed by the ease of buying…
I was impressed by the ease of buying my car. Jake was knowledgeable and did not try the hard sell. Arranging a test drive was quick and trouble free. I will definitely use them for the servicing and aftercare. A recommend.
17 września 2026
Odpowiedź od T W White & Sons - Weybridge
David, we really appreciate your positive review for our Weybridge Mazda showroom team and your recommendation. TW Whites will be delighted to look after your servicing needs in the future.
Odpowiedź od T W White & Sons - Weybridge
Laura, we're glad to hear you enjoyed purchasing your Mazda through our Weybridge team. If there's anything else we can help with, do let us know.
Great experience
Great experience. Very friendly, professional and helpful team. Everything was smooth.Highly recommended!
17 września 2026
Odpowiedź od T W White & Sons - Weybridge
Peter, your recommendation of our Weybridge Mazda showroom team means a lot so thank you for letting others know about your experience with us.
Very good customer service and they…
Very good customer service and they explain what is stated on the service report.
17 sierpnia 2026
Odpowiedź od T W White & Sons - Weybridge
Saku, we're glad you found our Byfleet servicing team to be supportive throughout, and look forward to your next visit.
Polite and friendly staff
Polite and friendly staff, comfortable waiting area and a clean car returned.
10 września 2026
Odpowiedź od T W White & Sons - Weybridge
Raymond, thank you for your kind comments regarding your 'while-you-wait' service at our Byfleet service centre.
Issue with car bonnet which took the…
Issue with car bonnet which took the excitement away from the new car.
17 września 2026
Odpowiedź od T W White & Sons - Weybridge
John, we're sorry that this was your experience when purchasing from us. It was a small dent that neither you nor our team noticed at test drive or handover. Although this has since been rectified to your satisfaction, we do understand how this made you feel.
Very pleased and Harvey was excellent
Harvey in sales was excellent, thoroughly professional, quick to respond to queries and easy to deal with. It is the first time I have owned a Mazda and so far I am very pleased with my decision to purchase the used CX-30 from TW White & Sons.
20 lipca 2026
Odpowiedź od T W White & Sons - Weybridge
Tim, we're delighted to read your wonderful review of our Weybridge Mazda showroom team, and very much hope this may be your first Mazda of many.
Odpowiedź od T W White & Sons - Weybridge
Thank you for your positive review, it is appreciated.
The whole experience was fantastic end…
The whole experience was fantastic end to end. No complaints at all. From asking to book a test drive, it took less than 24h to get in touch, they booked the drive for the very next day. Both Jake and Harvey were helpful and polite and very responsive. From ordering the car (which they had in stock elsewhere), it took less than the expected tine to get it, and I am very pleased with it.
Should I ever need a new car… this is where I’d come!
3 września 2026
Odpowiedź od T W White & Sons - Weybridge
Chiara, thank you for your kind review; we are happy to pass along your comments to the Weybridge Mazda showroom team. Hopefully we'll see you again at some point in the future.
Great service and easy purchase
3 września 2026
Odpowiedź od T W White & Sons - Weybridge
Anne, we're happy to hear you had such a positive experience with our Mazda showroom team, and look forward to seeing you again in the future.
Good and nice service, Quickly response
3 września 2026
Odpowiedź od T W White & Sons - Weybridge
Kai, we're glad to hear you enjoyed your purchasing experience with our Mazda team. If we can help again in the future, do let us know.
Exactly the level of help I needed
Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
10 czerwca 2026
Odpowiedź od T W White & Sons - Weybridge
Anna, thank you for your 5 star review for our Mazda showroom team. We're pleased you felt supported to the right level throughout.
A professional team
The team is professional, courteous and friendly, and kept me informed on the progress with service on my car. Unfortunately, we're waiting on parts that are back ordered to complete the repair.
20 sierpnia 2026
Odpowiedź od T W White & Sons - Weybridge
Thank you for your positive feedback for our Byfleet servicing team. Yes unfortunately occasional back order of required parts, following an investigation, is beyond our control.
Odpowiedź od T W White & Sons - Weybridge
John, thank you for those kind words about our Byfleet servicing team. We hope to see you again in the future.
They always keep me up to date on any…
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup.
Always treated respectfully and with good humour
6 sierpnia 2026
Odpowiedź od T W White & Sons - Weybridge
Tom, Thank you for letting our Byfleet team know how they did. We look forward to helping again in the future.
Great service from Harvey
2 lipca 2026
Odpowiedź od T W White & Sons - Weybridge
Paul, thank you for your kind words for our Weybridge Mazda showroom team. We hope to be of service to you again in the future.
We had a good experience
We have a great experience, really clear, quick efficient process
18 czerwca 2026
Odpowiedź od T W White & Sons - Weybridge
Mrs Ewing, thank you for your kind words and this 5 star review for our Weybridge Mazda showroom team.
Good attentive and helpful service
Good attentive and helpful service, no hard sell, great car.
18 czerwca 2026
Odpowiedź od T W White & Sons - Weybridge
Laurence, thank you, we're pleased that you're delighted with your Mazda and the service you received from our showroom team.
Poor professionalism
Poor service bought the lovely mx5. Agreed to have it delivered once the car was prepped and the paint chips done. It was delivered £200 paid. No chips done nothing polished just washed. Was told the chips were done and the rain washed the paint away on the trip down to me. Never had an apology just told to bring it back to them 140 mile round trip and they would do the chips. So what was the point of me paying to have it delivered as they didn't prep the car at all. Should have just taken it on the day I saw it and save myself £200!! No integrity at this franchise
Please note I can categorically say the stone chips were not done. Yes I accepted delivery of the car because I love it. That said you still did not do what we agreed. Obviously I do not want to drive back up to you for it to be rectified. It should be done locally but you wouldn't agree. Such a shame its been a bad buying experience.
No further comments.
10 czerwca 2026
Opinia niezależna
Odpowiedź od T W White & Sons - Weybridge
Rinette,
We are sorry that you weren’t delighted with your purchase from our team as that is always our aim. The prep work that was agreed with you at point of purchase was completed by our team before delivery. And although we spoke with you at point of delivery regarding any concerns, you did not refuse delivery and appeared satisfied with our solution at that point. You have since declined to return the car for further work by us. We do regret that we have not come to an agreeable resolution with you.
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