I contacted Eric at Two Men and a truck for help moving a 110kg fragile marble coffee table down a long flight of architectural Concrete stairs. Not an easy job! He assured me they would be careful... Zobacz więcej
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I contacted Eric at Two Men and a truck for help moving a 110kg fragile marble coffee table down a long flight of architectural Concrete stairs. Not an easy job! He assured me they would be careful... Zobacz więcej
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Team turned up on time. Quickly and carefully loaded the truck both at beginning of service and end. They were very pleasant and helpful. Organisation through TMAAT was easy and information for mov... Zobacz więcej
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The hours charged post call out fee were extremely high based on the job. It took 20 mins to load items at origin and significantly longer at drop off where we were not present. Very expensive exerci... Zobacz więcej
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The 2 guys arrived on time. I underestimated the volume of furniture that I had as well as the number of boxes eg 30 not 10 despite the office having a checklist that they went through with me. So... Zobacz więcej
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From humble beginnings in a backyard caravan, the story of Two Men and a Truck is both personal and heartfelt. Since its inception in 1993, this family-owned business has taken its traditional values and matched it with forward-thinking vision, to grow from one truck and two men to almost one hundred trucks and three-hundred + men to carry out over 16,000 moves each year.
Napisane przez firmę

15/6 Herbert St, St Leonards , 2065, Sydney, Australia
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 96% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Turned up on time packed truck carefully were very nice

Odpowiedź od TWO MEN AND A TRUCK®
The guys
Daniel and Luiz were
On time
Polite
Well presented
Truck clean and very tidy
Hard working
And great attention to detail

Odpowiedź od TWO MEN AND A TRUCK®
The two guys were polite, efficient, and super helpful!! They exceeded my expectations.

Odpowiedź od TWO MEN AND A TRUCK®
Efficient, good and clear communication. Pleasant, respectful and delightful guys.

Odpowiedź od TWO MEN AND A TRUCK®
Mostly everything was delivered in good condition.
We were disappointed in a few things. We expected the movers to arrive at 8:30-9:00, but they were running late. This is not a big issue, they gave notice and were only 30 minutes late at 9:30.
The staff started taking things not on our moving list- we only asked for big furniture items, but they took all of our boxes we planned to bring separately. We told them a few times we would take those items and they continued to pack most of the boxes until we firmly asked them to stop for the last ones. This would not be a problem however, it added a lot of time to the move that we didn't have extra money to spend. Further, the loading time took a lot longer than we expected for the items we did want moved, because one gentleman was taking phone calls and the other could not move many of the items alone.
During the move to our new residence, they took time investigating the property we were moving into out of interest and one gentleman stopped to admire, discuss and take pictures of our brothers Ute.
When one of our high quality cat towers was broken during the move, my husband pointed this out and asked the men to document this for the insurance. Instead of doing this, they argued with him, saying that because the item isn't made of metal it is going to "wobble". The cat tower has significant structural damage beyond basic material faults. My husband felt he was not being taken seriously and being intimidated out of filing a claim for the damages of this item, so he stopped discussing the issue.
This was very disappointing because we had very high hopes for this business and we are experiencing financial stress, hence the move. We felt they were taking more time than necessary to build up our bill.
Otherwise, the men were polite and most other items were delivered undamaged.

Odpowiedź od TWO MEN AND A TRUCK®
Great service , very accommodating , excellent support when booking and extremely flexible with my ever changing move plans !! Highly recommend

Odpowiedź od TWO MEN AND A TRUCK®
On time and efficient. Helped disassemble and resemble our bed frame. Would definitely go with these guys again next time I have to move house.

Odpowiedź od TWO MEN AND A TRUCK®

Odpowiedź od TWO MEN AND A TRUCK®
Overall good very helpful and timely with a focus on the big items. Which kept the cost down as it was only 3 hours. Smaller boxes could have been addressed with some space left in the truck which caused us extra car trips.

Odpowiedź od TWO MEN AND A TRUCK®
The removal men themselves were very pleasant and efficient, and did a good job. However, they arrived three and a half hours later than agreed, due to their truck breaking down. These things happen — but as I had to leave for work, a time constraint they were aware of in advance (which is why an early start had been arranged), they were unable to finish the job and had to return the following day to complete it. The remaining work required around three hours, which would have been completed on the day had they arrived on time.
I made it very clear, the day before they returned, that I would not be paying overtime, and that management should contact me directly if this was a problem. I also declined to sign the overtime agreement they presented on the morning of the second day. Despite this, the company is now hounding us to pay overtime for a return visit made necessary by their own vehicle breaking down. They even had the audacity to compare this to a scenario where I, as a doctor, would charge a patient extra for being late to their consultation — as if that would ever happen, or were even an equivalent situation.
This is disgraceful behaviour from the company's aftercare team. I would not use this company again, nor would I recommend it to anyone.

Odpowiedź od TWO MEN AND A TRUCK®

Odpowiedź od TWO MEN AND A TRUCK®

Odpowiedź od TWO MEN AND A TRUCK®
The gentlemen were courteous, efficient and careful with our things.
Lesley

Odpowiedź od TWO MEN AND A TRUCK®
Well organised, from the booking to the removal. Easy booking, professional friendly staff. Hard working men! Fantastic service. Highly recommended.

Odpowiedź od TWO MEN AND A TRUCK®

Odpowiedź od TWO MEN AND A TRUCK®
This is long overdue rating for Gabriel and Matt that did my removal back in March this year in Canberra.
They were on time were very professional and friendly.
If I was to move again in Canberra I would request Gariel and Matt again.
Thank you for making my move less stressful.

Odpowiedź od TWO MEN AND A TRUCK®

Odpowiedź od TWO MEN AND A TRUCK®
I was nervous as my move wasn't an ordinary move. I needed 20 sculptures made of marble and bronze,
some of which took a year to create, wrapped and moved to a gallery 20 mins away. Some sculptures were very fragile and they were all too heavy for me to lift. Two men and a truck arrived early to start the job which was fantastic as it did take longer than we thought. The guys (Hans and Raphael) wrapped each piece very carefully and drove them to the gallery and unpacked them there.
Ill be asking them to do the same to return them when the exhibition finishes.

Odpowiedź od TWO MEN AND A TRUCK®
Overall service was fantastic. The only reason I’m giving four is one of the movers was new and he left his trash on my table and he broke (easy fix) my screen door and didn’t do anything to fix it. Otherwise was a stellar job. Would highly recommend. Hugo was very professional.

Odpowiedź od TWO MEN AND A TRUCK®
The 2 Brazilian gentlemen were not only incredibly professional and caring of the piece of furniture they were transporting , I had a great chat with them .
Amazing service

Odpowiedź od TWO MEN AND A TRUCK®
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