Surprisingly fast shipping and replies within 24 hours as promised. The only problem is their delivery tracking service is terrible. I never knew when my package was going to arrive. Other than that I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered my twinkles kit a few weeks ago and have had a lot of satisfied customers in such a little time. Shipping does take a little bit in a world where we are all used to 2 day shipping but other... Zobacz więcej
I've purchased items on this website twice and I'd highly recommend it. For this price the twinkles are very high quality and with correct application last very long (I'm changing to a different colo... Zobacz więcej
Had an issue with shipping and Twinkles was able to resolve it quickly. Really appreciate them working with me. Their customer service is great and their responses were quick. Will definitely be purch... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Twinkles tooth jewelry feature 22- 24k gold, 18k white gold, real Wesselton SI brilliant cut diamonds set in attractive, innovative designs.
Dane kontaktowe
Leave a message or email us, Stockholm, Szwecja
- +46 (0)85550 20 30
- customer@twinkles.net
- www.twinkles.net
4,8
Doskonała
344 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I still haven’t received my package…
I still haven’t received my package it’s been 2 weeks n I’m running short on time
22 grudnia 2020
Odpowiedź od Twinkles
Hello Annick,
Thank you for your comment. According to email sent from us the 9th of December your order was cancelled and we refunded your money. The reason to the refund was that we could not send some of the products to Canada due to Canadas local regulations, and since we could get hold of you we refunded the whole order. Hope that you have found our emails. If not, please contact our friendly customer service at customer@twinkles.net and we will help you out in the best way we can.
Best regards
Twinkles
Superbra
Otroligt fina tandsmycken! Utmärkt kundservice & snabb leverans
9 grudnia 2020
Opinia niezależna
Absolutely fantastic service and…
Absolutely fantastic service and products every time.
26 września 2020
Opinia niezależna
Super fast delivery!
Super fast delivery! Beautiful Heart, was tested for quality. Good on that purchase, but the other 2 for those fingernail stones.. Not Acceptable at All. I can buy a pack of these swavorski stones for 6bucks at hobby lobby or Michaels! Definitely not got 30+ bucks a pc!
That's hwy robbery.. please send my refund ASAP.
God sits up high and looks down low..
Get your hearts right.
God Bless
14 sierpnia 2020
Opinia niezależna
Odpowiedź od Twinkles
Thank you for buying our Twinkles and for taking the time to give us your feedback!
We are happy to hear that you liked the gold Twinkles. :)
The crystals we resell in our webshop are specially produced to be used on skin and in the mouth. They are Oeko Tex® certified and they are nickel and lead free, which is necessary if you want to put them on your teeth. We would highly recommend that you use this type of crystals instead of other ones that are sold for other purpose, like for nails and fabrics ect. These may not be safe to put in your mouth.
/The Twinkles team
Disappointed in my product but the customer service has been great
My light came broken and it’s been a process to send it back to get a refund . But they’ve been keeping in contact with me throughout the whole process .
18 czerwca 2020
Opinia niezależna
Odpowiedź od Twinkles
Hello Nani,
We are sorry that you light was broken and that it took time to get it back to us for the refund. We try our very best to resolve issues, but with the Covid pandemic in the world every things goes much slower, especially shipping. We are very sorry for that. Thank you for shopping at Twinkles <3.
/The Twinkles team
Was super excited about receiving my…
Was super excited about receiving my jewelry kit. It came fast and on time but when it came I was missing several important items out of the kit. I’m sure this was just a mistake. I’m trying to reach someone but they don’t have a technical or customer support line I can reach out to. Help please
23 kwietnia 2020
Opinia niezależna
Odpowiedź od Twinkles
We are terrible sorry if some went wrong. I can´t find any email or ticket in our helpdesk from you. Please send an email to customer@twinkles.net wit your ordernumber asasp and we will help you out.
Best Regards
Elisabeth
Twinkles Dental Jewelry
I need a refund
I need a refund! My package has not arrived. It’s been over a month!
8 kwietnia 2020
Opinia niezależna
Odpowiedź od Twinkles
Dear Valerie,
I’m sorry to hear that you package has not reached you yet. Regarding the circumstance with the tragic Corona Covid-19 situation in the world, no one really knows how the mail services are working. In Sweden, where we ship from, the shipping is still working fairly well, but I have read in the news that the situation in US is much worse. I also read that the US Post Service has lost 50% of its operations, which of course also can affect their ability to deliver the package.
When checking the tracking on you package it is now travelling through US. The tracking says that it is ” on track to be delivered to its final destination" right now.
For now, with this tragic situation in the world we can’t do much more than wait and see when the packages will arrive. Please take care and try to avoid this devastating virus.
/Twinkles
le film demandé n'est pas là
le film demandé n'est pas là. me renvoit sur des daubasses. zap
26 marca 2020
Opinia niezależna
Odpowiedź od Twinkles
Hello
Sorry, I can´t find your order with the name "Eric". Can you please send me an email at sales@twinkles.net with your order number and I will answer all your questions and help you find the film that you are looking for. If you have bought our Professional Kit the links in the documents that are included will send you to the film that you might be looking for.
Here you can find it: https://www.youtube.com/watch?v=AyAS3X5g7lg
Thank you
/The Twinkles team
Shipping takes over two months to get…
Shipping takes over two months to get to me
22 marca 2020
Opinia niezależna
Odpowiedź od Twinkles
Hello
We are very sorry to hear that the shipment took so long. We are shipping out of Sweden and it can take up to 14 working days to reach the US. It should not take two months though, but when the shipment has left Sweden we must rely on the receiving country´s mail service. Since the “standard shipment without tracking” was selected in the checkout we can´t track it down during the shipment. It is possible to chose “trackable shipping” and “express shipping” and both those should be faster, and of course, trackable.
Thank you for shopping at Twinkles and I hope that you will be happy with your tooth gem.
/The Twinkles team
Experience was great
Experience was great. Received multiple emails with updated information. Email was sent directly from a person which made the experience more personable :)
15 marca 2020
Opinia niezależna
Client was thrilled
6 marca 2020
Opinia niezależna
Super sparkly
Super sparkly, easy for my dentist to do, and so worth it!!!!
2 marca 2020
Opinia niezależna
Tooth gems are perfect
Tooth gems are perfect, always! I choose 4 stars because shipping takes a while. I get my shipments in two + weeks :(
29 lutego 2020
Opinia niezależna
Great product..great service..fast…
Great product..great service..fast delivery..A+++
8 lutego 2020
Opinia niezależna
Large Heart and Large Star Twinkles
I am very happy with the quality of both my Large Heart and Large Star Twinkles charms. Thank you Twinkles!
5 lutego 2020
Opinia niezależna
I ordered my package December 16 and…
I ordered my package December 16 and still haven’t received it, I have clients waiting to get their teeth done & wanted to order the gems from you guys but am scared because I don’t want it to take almost a month to arrive
7 stycznia 2020
Opinia niezależna
Odpowiedź od Twinkles
Dera Radhia-amelis, we are so sorry for the inconvenience. Christmas and New Year holiday always creates extra delays every year ☹
/Twinkles team
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