The only way to get a refund for the completely wrong order sent to me was to raise a dispute with my bank, after nearly three months I've finally got my money back. I'd avoid this company, I don't be... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Loved the trousers so much I've ordered a second pair :-) the material quality is great and I especially love the waistband, it's extremely flattering and sets the product apart from cheaper versions.... Zobacz więcej
My first purchase, the red and black striped trousers, needed slight alteration to fit my ample bottom. The quality was excellent. My second purchase, reversible trousers, were absolutely wonde... Zobacz więcej
I love all the cotton clothing I've purchased from this company. Great quality and genourous with sizing so my body doesn't feel restricted. I took a dress back packing and it looked good throughout a... Zobacz więcej
Informacje dotyczące firmy
- Sklep odzieżowy
- Sklep z odzieżą dla niemowląt
- Sklep z odzieżą dziecięcą
- Producent odzieży
- Sklep z artykułami ekologicznymi
- Sklep z odzieżą damską
Napisane przez firmę
Turtle Dove London is a multi award-winning clothing brand creating timeless, versatile pieces designed for women, children and babies. Our collection includes organic cotton dungarees, jumpsuits, dresses, trousers, sweatshirts, joggers and rompers – all thoughtfully designed for comfort, simplicity and ease. Every style is made to move with you and fit naturally into everyday life. We create contemporary classics made to last beyond one season, designed to mix, match and be loved for years to come. Each piece is crafted from 100% GOTS Certified Organic Cotton and carefully chosen fabrics that feel good to wear and stand the test of time. Our focus is on quality, softness and effortless wearability – clothes that look as good as they feel. All our garments are made in ethically approved factories that share our values of fairness, respect and care. We work closely with trusted partners to ensure each piece is made responsibly from start to finish. Discover our complete collection of women’s and children’s organic clothing, from everyday essentials to versatile wardrobe staples. Whether it’s a pair of relaxed organic dungarees, a go-anywhere jumpsuit, or easy pieces for kids to play and explore in, Turtle Dove London designs with real life in mind – timeless style, everyday comfort, and effortless wear. Enjoy worldwide delivery, UK next day delivery, and hassle-free returns – plus 15% off your first order when you join our community.
Dane kontaktowe
Zjednoczone Królestwo
- customerservice@turtledovelondon.com
- www.turtledovelondon.com
3,7
Średnia
204 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 54% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Five Stars! Great discounts as I bought from the…
Great discounts as I bought from the sale. Fast delivery and excellent quality!
22 sierpnia 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you for the lovely review.
Odpowiedź od Turtledove London
Hi Ruth, thank you so much for supporting our brand. Quality, simple and stylish is always our goal !
Can’t beat organic cotton
Can’t beat organic cotton. Love my dungarees and the colour choice. Delivery was very quick and free, even in the sale which is a bargain. Happy to buy at full price for organic cloth as like the ethos of this company. Wish there were more out there.
2 września 2024
Opinia niezależna
Odpowiedź od Turtledove London
Hi Debbie, thank you so much for supporting our brand and for valuing the importance of organic cotton clothes.
Great quality and really lovely clothing…
Great quality, ethical and really lovely clothing. Was a slight issue with my delivery but the person I spoke to was really helpful and resolved it swiftly. My stripey t-shirt is a new fave!
21 sierpnia 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you so much for shopping with us. Apologies for the delivery issue, but pleased you love the clothes!
Top quality material
Top quality material. Very versatile. I am a large size 14 and opted for size 2. It was a little oversize. Next time I bought size 1 and it's a perfect fit. I'm over the moon with my 2 pairs of funky dungarees
27 sierpnia 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you for taking the time to write this review. So happy you like the dungarees, the sizing information will be a good guide for others too.
So happy!
Absolutely love the gauze dungarees, the size I ordered was true to size and perfect for me. So comfortable and the colour is lovely and can be easily dressed up or down.
Will definitely be ordering more dungarees from Turtledove London.
1 sierpnia 2024
Opinia niezależna
Odpowiedź od Turtledove London
Hello! Thank you for shopping with us, we are so pleased you like the dungarees and to hear you will be styling them for different occasions.
Love the dungarees
Bought 3 pairs of dungarees for my grandson for Christmas. Easy to order and prompt delivery . My grandson already has two pairs which he has worn a lot. They wash well and look like new keeping their shape and they are made of lovely soft material. Would highly recommend.
20 sierpnia 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you for thinking of us for a gift for your grandson. It is great to hear that our dungarees have been worn a lot and wash well.
Products are low quality at high prices…
Products are low quality at high prices and they hide any bad reviews on their site so you only see 5 star ratings. I will never buy from this company again.
1 lipca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you for shopping with us and taking the time to write this review.
We are sorry that the items you ordered are not what you expected, we aim for top quality in all that we do. All our products are made using GOTS certified organic cotton and manufactured in factories who align to ETI and SEDEX approval. All our production is tested by an independent testing house ( SGS) alongside our own QC checks.
We offer a full refund or replacement of any garments which do not meet our quality standards . Please do send more information over to me by email ( emma@turtledovelondon.com) so I can resolve this for you.
Many thanks once again for bringing this to our attention, I hope to hear from you soon.
Fabulously soft and unique baby clothes
I bought 10 items in the sale for my 4 month old granddaughter.
Beetroot Print T-Shirt × 1
0-6 Months
Sunny Applique T-Shirt × 1
0-6 Months
Pelican Onesie × 1
6-12 Months / Stone
Contour Print Joggers × 1
6-12 Months
Birdsong Romper × 1
3-6 Months / Multi
Birdsong & Stripe Bib × 1
One Size / Multi
Two Bears Bubble Romper × 1
0-6 Months / Sunset
Two Bears Dress × 1
0-6 Months / Sunset
Sky Gauze Dress × 1
2-3 Years / Sky
Chequer Bubble Romper × 1
6-12 Months / Sunset
All items were loved by mum and dad, so soft and unusual fabric designs. Sale prices were great, but I would say that the clothes are well worth their full price.
29 lipca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you so much for supporting our brand. It is lovely to hear that the gift was loved by mum and dad too!
Great clothing
Great clothing, excellent quality and delivered quickly! Very happy with my first purchase!
8 sierpnia 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you for shopping with us, we are so pleased you liked your first purchase!
10/10 all around
Not usually one for reviews but wanted to say how chuffed I am with my order. I have been wanting to purchase the Kate trousers since seeing them on someone at uni and saved up for a key purchase . I only buy second hand or from ethical companies and will defo buy from you again . Quality is top tier and size 1 fits as described ( I’m a 10- 12 ) have worn with trainers , birks and platform heels for date night too .
8 sierpnia 2024
Opinia niezależna
Odpowiedź od Turtledove London
Hello,
Thank you for your review and for always shopping ethically. We are so happy to hear how much you have already worn your Kates and that you share our vision for wearing them multiple ways! We are big fans of second hand shopping too, you can sometimes find our brand on some vintage shopping websites if you type us in the search!
Great customer service and clothing
Really lovely clothing and quick delivery! One of the items I ordered had some mild staining on it that didn't come out in the wash and Amanda from their customer service team was most helpful in arranging for a new top to be sent free of charge.
5 sierpnia 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you for shopping with us ! Sorry to hear there was some staining on one of the items- not our usual standards- but thank you for trying to salvage the piece. Hope you can still get some use out of it for spares.
No response to 4 emails…
Have emailed 4 times about a refund for an item I returned by Royal Mail 3 weeks ago. No reply to any of the emails. Very poor customer service. Will never order from them again. Who knows if I will ever get a refund…?
25 lipca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you for shopping with us. We do respond to all emails within 3 working days, but sometimes our replies end up in junk folder. I do hope this issue has now been resolved. If not, then please forward all emails to me ( emma@turtledovelondon) so I can action an immediate refund.
Many thanks, Emma
Turtlelove
Good quality. Prompt service. I would definitely buy from them again.
8 lipca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you for shopping with us and taking the time to write this review. We are so pleased with the 5 star feedback!
Beautiful clothing
Beautiful clothing , super offers and reduced prices . The clothing is extremely comfortable and well made . Sustainable company , a real pleasure to shop with Turtle Dove London.
25 czerwca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you so much for the review and for supporting our brand!
Gorgeous dress!
Gorgeous dress: fabric, print and style looks like a million dollars. Really good customer service, I needed a different size and the process was both fast and efficient. highly recommended.
27 czerwca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you so much for shopping with us. We are happy to hear you love the dress and hope you get lots of wear out of it!
Great Clothes & Service
I have now ordered 3 items from Turtle Dove and I love them! All very comfortable to wear, lovely material and great prompt delivery with no hassle at all. Highly recommend this Company.
15 lipca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you so much for your continued support of our brand, and for taking the time to share this review!
Amazing Brand
Amazing Brand!
Really love the design and ethos of Turtledove, the quality is fantastic!
I received my order quickly, would 100% recommend.
8 lipca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Hello,
thank you for your lovely review and for supporting our brand. We do strive for the best quality organic fabrics and factories we can find, so its great to hear they are well received.
It's so hard finding good quality…
It's so hard finding good quality organic maternity clothes. Currently 24 weeks, just brought my 3rd pair. They are so comfortable and the customer service has been great as I wasn't sure what size to get (for reference I'm 5ft8, usually a size 10 and I purchased a size 2 as I've still got some growing to do!)
6 lipca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you for choosing us for your maternity wardrobe. So pleased to hear our pieces are comfortable for you. All our pieces are designed to work pre/post natal so hope you will get to enjoy them once baby arrives too!
Some of the best quality clothes I’ve…
Some of the best quality clothes I’ve ever bought really nice soft organic cotton great custom service speedy delivery will definitely be buying more!
1 lipca 2024
Opinia niezależna
Odpowiedź od Turtledove London
Thank you so much for this 5 star review, we are so pleased you like your purchase!
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