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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It’s always a pleasure dealing with Tyne Tunnels , their reply’s are always prompt and pleasant . I renew my Blue Badge permit every year , it’s a straight forward procedure , no hassle whatsoever .,

Reakcja na opinię

Oceniono na 1 z 5

Full of mercenaries trying to rip you off. I went through the tunnel and forgot to pay, no problem my mistake. I then receive a letter saying I was sent 2 previous letters (I had received nothing) and... Zobacz więcej

Oceniono na 5 z 5

Ideally this would be be free! However, using their easy online system to load credit. Ensures I don't get caught out by forgetting to pay. Have added my whole families cars!

Reakcja na opinię

Oceniono na 5 z 5

Applied for blue badge exemption. After the time of 14 days approximately I phoned today 03/06/26 to enquire of progress. I spoke to staff member David who looked into my account and informed me t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Punkt obsługi podróżnych przy drodze płatnej

Napisane przez firmę

TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 78% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(3724)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 584

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Renewal was straight forward.no…

Renewal was straight forward.no complications.reply letters were friendly and put one at ease.

19 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Mrs Sparks,

Thank you for your review. We are pleased to hear you found your exemption renewal application straightforward. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

Tyne Tunnels experience

Easy to deal with, good communications with telephone and e mail.

19 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hello,

We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide an easy service.

TT2 Customer Experience Team

Oceniono na 4 z 5

Accolades all around for Tyne Tunnel management.

Quick, easy and my one telephone query was politely and pleasantly answered and explained. Great efficient experience. Thank you.

18 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Dorothy,

Thank you for your review. We are pleased to hear you our team was able to assist you with your enquiry. Our team is always working hard to provide an efficient service.

TT2 Customer Experience Team

Oceniono na 5 z 5

i got to speak to someone which was…

i got to speak to someone which was very helpfull and was kept up to date with progress WELL DONE & THANK YOU

18 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Matthew,

We appreciate your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

Tyne tunnel renewal

As a 82 year old I have difficulty with modern technology.i contacted tyne tunnel who talked me through completing my renewal application the lady I spoke with was very understanding and helpful.

7 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Jim,

Thank you for your review. We are pleased to hear our team was able to assist you with your exemption renewal application. Our team is always working hard to provide a helpful service.

TT2 Customer Experience Team

Oceniono na 5 z 5

Brilliant service straight forward…

Brilliant service straight forward forms. No hassle at all, keep you informed every step of the way

16 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Carole,

We appreciate your review. It is great to hear you found your exemption application process straight-forward. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

So easy to make application

So easy to make application. Nothing complicated at all. Great communications throughout.

3 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Gordon,

Thank you for your review. We are pleased to hear you found your exemption application process easy. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

As a blue badge holder this permit from…

As a blue badge holder this permit from TT2 is so very helpful. They are very helpful and professional and I highly recommend them

Kindest Regards
Andrew

11 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Andrew,

Thank you for your review. Our team is always working hard to provide a helpful service.

TT2 Customer Experience Team

Oceniono na 5 z 5

Stunning service

11 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Ian,

Thank you for your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 4 z 5

OK if your not disabled

Worked well but uploading copies of Blue badge and utility bill not easy at 83 and disabled.

10 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Leslie,

We appreciate your review. Our team is always working hard to provide a positive experience, we are thankful for your feedback.

TT2 Customer Experience Team

Oceniono na 1 z 5

First time I have driven through the…

First time I have driven through the tyne tunnel. There were roadworks and I saw no signs about paying a toll. Perhaps I am a bit simple ! Anyway i then get a letter demanding £35 which I paid. If this were an honest company they would have far clearer signs and maybe even send a letter to prompt someone who has genuinely made a mistake to go online and pay the toll. Then by all means fine them after that. This is clearly a system designed to rob unsuspecting people and be a profit generator. They should publish how much money they collect in these fines. Whatever they say, the signage is clearly not adequate. They could obviously make it better but will choose not to do so as it is a money generator.

22 lutego 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hello,

We are sorry to hear about your experience. When traveling through the Tyne Tunnels a payment for toll is due by midnight the following day. The timeframe for payment is set in the Tyne Tunnel Bylaws, which are governed by Central Government. This timeframe is set to encourage the lowest non-compliance rate possible.

All signage across our site is checked regularly and is in line with the Traffic Signs Manual.

TT2 Customer Experience Team

Oceniono na 5 z 5

Renewal form very easy for seniors

As a senior of 82yrs old the renewal form was very easy to fill in. Plus, the acceptance of the form and final decision came back to me very quickly…..no hanging around wondering. Thank you.

22 lutego 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Isabell,

Thank you for your review. We are pleased to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a quick service.

TT2 Customer Experience Team

Oceniono na 5 z 5

Very fast in actioning the exemption

Very fast in actioning the exemption

6 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Steve,

We appreciate your review. It is great to hear you found your exemption application process quick. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

Great customer service

Great reminder service. Approvals arranged quickly and with minimum fuss. Perfect.

5 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Margaret,

Thank you for your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

Very easy to apply on line and really …

Very easy to apply on line and really quick issuing your disability number and voucher

3 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Christine,

Thank you for your review. We are glad to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

I dealt with Siobhan who changed over…

I dealt with Siobhan who changed over the blue badge exemption from my Wife’s name to mine. She was very helpful & is a credit to TT.

5 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Brian,

We appreciate your review. It is great to hear Siobhan was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

company great for renewing my disable…

company great for renewing my disable pass. Timely reminders and easy renewal process

2 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Mr Jones,

We appreciate your review. It is great to hear you found your exemption renewal application easy to complete.

TT2 Customer Experience Team

Oceniono na 5 z 5

Blue badge excemsion

Never had a problem on the odd occasion i have rang for my own piece of mind who ever I've spoken to its been 200 percent +

4 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Henry,

Thank you for your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

TT Exemption advise

Got e mail reminding me that I need to renew my exemption.
Fill in form (very easy to do).
Couple of days later, informed that exemption renewed.
Thank you.

4 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Emmanuel,

Thank you for your review. We are pleased to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Oceniono na 5 z 5

Brilliant Saff

Very helpful,polite and extremely patient when attending to me.

2 marca 2026
Opinia niezależna
Logo Tyne Tunnels

Odpowiedź od Tyne Tunnels

Hi Maurice,

We appreciate your review. It is great to hear our team was able to assist you with your enquiry.

TT2 Customer Experience Team

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