Application by phone was easy once all required details were assembled. Personal chat with Rory was a great help too. I had difficulty doing this on the PC
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Full of mercenaries trying to rip you off. I went through the tunnel and forgot to pay, no problem my mistake. I then receive a letter saying I was sent 2 previous letters (I had received nothing) and... Zobacz więcej
Reakcja na opinię
It’s always a pleasure dealing with Tyne Tunnels , their reply’s are always prompt and pleasant . I renew my Blue Badge permit every year , it’s a straight forward procedure , no hassle whatsoever .,
Reakcja na opinię
Applied for blue badge exemption. After the time of 14 days approximately I phoned today 03/06/26 to enquire of progress. I spoke to staff member David who looked into my account and informed me t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Dane kontaktowe
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Zjednoczone Królestwo
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 78% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
TT Exemption advise
Got e mail reminding me that I need to renew my exemption.
Fill in form (very easy to do).
Couple of days later, informed that exemption renewed.
Thank you.
4 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Emmanuel,
Thank you for your review. We are pleased to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Brilliant Saff
Very helpful,polite and extremely patient when attending to me.
2 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Maurice,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Huge thanks to Caitlyn this morning
Huge thanks to Caitlyn this morning. They helped me, very patiently and speedily, to reconnect my car to my account (the connection was lost when the garage servicing my car put it on their account for ease of collection and delivery). Five stars all round, thanks!
4 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Nyree,
Thank you for your review. We are glad to hear Caitlyn was able to assist you with your account. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Well presented and helpful.a very quick…
Well presented and helpful.a very quick response.thank you
26 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi John,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Brilliant service
Applied. On-line on Friday
TT2 confirmed and ticket issued on Sunday
Approved and accepted on Tuesday!
Excellent service very well done!
5 stars easily!
3 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Roy,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
blue badge renewal
Whilst renewing blue badge exemption one part i couldn't fulfil so I phoned and was greeted by a very cheerful male who talked me through it in just a few minutes. Very pleasant experience.
27 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hello,
We appreciate your review. It is great to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Setup to give PCNs to unsuspecting…
Setup to give PCNs to unsuspecting first-time users without appeal
2 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Graziano,
We are sorry to hear about your experience. When travelling through the Tyne Tunnels a payment for toll is due by midnight the following day. This can be paid using a number of different methods including on our website, via our app, over the automated telephone line or through a PayPoint location. The timeframe for payment is set in the Tyne Tunnel Bylaws which are governed by Central Government.
If you feel you have wrongfully been issued an Unpaid Toll Charge Notice, you can appeal your charge up to 3 times via the link below.
https://www.tt2.co.uk/pay-an-unpaid-toll-charge-notice-utcn/appeals-best-practices/
TT2 Customer Experience Team
Odpowiedź od Tyne Tunnels
Hi Brian,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
I always get a First Class service…
I always get a First Class service -and support - from TT2 when it comes to renewing my pass with them.
2 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Derek,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Really exhalent service.
2 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Edward,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very helpful tt2 staff member
Excellent help in overcoming technical difficulties
27 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Diana,
We appreciatete your review. It is great to hear our team was able to assist you with your enqiury.
TT2 Customer Experience Team
Got a problem pick up the phone
Whenever I have had to contact tt2 which has been about 6 times or so over the last few years I have always found the staff:
Pleasant, extremely helpful, & will not fob you off but will sort out any problems you may have.
4 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Jack,
Thank you for your review. We are happy to hear our team are able to assist you with your enquiries. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Couldn't have been treated better from…
Couldn't have been treated better from start to finish
25 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Terence,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
It was easy and straight forward to…
It was easy and straight forward to apply, it took about 10 minutes in total.
25 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi John,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Odpowiedź od Tyne Tunnels
Hi Marion,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy way to renew my exemption online
Easy way to renew my exemption online, had a little trouble uploading pictures but more my fault than the website.
20 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Val,
Thank you for your review. We are happy to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
So quick and straight forward thank you
25 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Ian,
We appreciate your review. Our team is always working hard to provide a quick and efficient service.
TT2 Customer Experience Team
Really helpful with Blue Badge issues
Really helpful with Blue Badge issues
9 maja 2025
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Michael,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Danny is worth he’s weight in gold
I have just come off the phone to a very helpful,welcoming and professional man called Danny
I telephoned to say I had been trying for 3 days to fill in the blue badge exemption form and said I couldn’t get passed the attaching my blue badge picture it kept saying it was to large
Danny said don’t worry and talked me through what I had to do ,and it worked what a lovely very calm understanding man
What a nice man TT2 should be very pleased to have him on board,thank you Danny
Susan Rasmussen
24 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Susan,
Thank you for your review. It is great to hear that Danny was able to assist you with your exemption application. We will be sure to pass on your kind words to Danny.
TT2 Customer Experience Team
TT2 tunnel "
The company was very helpful and I received clear information
24 lutego 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Robert,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
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