TravelStaytion Recenzje 

184
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great location, walkable into town , shame there was no booklet regarding area, WiFi etc, even though an email came through quickly

Reakcja na opinię

Oceniono na 1 z 5

So ein Schande! Alles super gebucht über Hulidu. Travelstytion hat meine Trasaktion einfach nachträglich zurückgeschickt ohne Begründung und die Reservierung wieder storniert. Ich buche dort sicher... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The accomodation was exceptional - very clean. Facilities was excellent. The apartment was within easy access to the local restaurants and supermarket. Easy access to the tourist attractions but you... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Use at your own risk. This company is okay with their host(s) using deceptive photography to falsely misrepresenting an accommodation. They will defend the host rather than the good and honest people... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wynajem wakacyjny

Napisane przez firmę

TravelStaytion is one of the fastest growing holiday rentals platforms for professionally managed properties globally.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

184 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 96% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(184)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 102

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

What a great person Marco was!

What a great person Marco was!! He gave us a very clear instructions how to get to the place we booked. It’s a big house for just the 2 of us. He oriented us inside the house and we even got a welcoming gift : a bottle of wine, a bag of Madeira biscuits,2 big bottles of regular water and sparkling water and a dozen of small water bottles. The house is so clean and beautiful. The surroundings is amazing. Machico is a quiet town and it’s 20 minutes walk to the town area. We love to walk so we don’t mind the long walk. The good side is , it’s uphill and downhill. He recommended a very good restaurant which we enjoyed the seafood we ordered. Marco even drove us to the restaurant . What an amenity!! We walked by the beach after lunch and to the town area and did some shopping in a local store. We got the chance to see Funchal too. What a beautiful and stunning places !! This isa must see place

20 marca 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Cora, Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and found everything to your satisfaction.
We truly appreciate your feedback and hope to welcome you again in the future.

Best regards,
TravelStaytion

Oceniono na 5 z 5

We had a great time during our visit

We had a great time during our visit. The home was very clean and we really enjoyed the pool. There was a slight miscommunication on check in but it was resolved quickly. Would definitely stay here again.

10 marca 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Tammy,
We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Best Regards,
TravelStaytion

Oceniono na 5 z 5

Everything was excellent

Everything was excellent. The place was very clean, well organized, and in a great location. I really enjoyed my stay.

8 listopada 2025
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Christina,
Thank you for your kind feedback.
We’re so happy you enjoyed your stay and liked the place. We’d love to welcome you again soon!
Best Regards,
TravelStaytion

Oceniono na 5 z 5

Excellent customer service

The customer service team I spoke with was very polite. They were very quick to offer a solution to my issue.

16 marca 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear EM, Thank you for the wonderful review!
We’re delighted to hear that our team could assist you quickly and politely. We truly appreciate your kind words and look forward to continuing to provide excellent service in the future!
Best regards,
TravelStaytion

Oceniono na 5 z 5

The accommodation was great and so was the service!

The accommodation was great and perfectly up to the standards I saw on the website. Communication was clear and accurate. Had a lovely stay and did not have to worry about a thing!

14 marca 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Isha, thank you for the great review! We are so happy you loved your experience and can’t wait to have you back for your next holidays.
Best Regards,
TravelStaytion

Oceniono na 5 z 5

My professional relationship with TravelStaytion

My collaboration with TravelStaytion has been highly valuable for my hospitality project. Their team stands out for their professionalism, responsiveness and consistent support.

Beyond the operation of the project, they also provide valuable guidance in the overall management. I truly appreciate their reliable partnership and expertise.

13 marca 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Vasilis,
Thank you so much for your kind words! We’re delighted to hear that our team could support your hospitality project and provide guidance along the way. We truly value your partnership and look forward to continuing to work with you.
Best Regards,
TravelStaytion

Oceniono na 5 z 5

Excellent experience

We have been collaborating with TravelStaytion for the past three years to manage the distribution of our suites and apartments in Lefkada and our experience has been excellent. The platform is very easy to use and has helped us promote our properties across multiple international booking channels that we were not connected with before, bringing new reservations and exposure to different markets.
We have also seen an increase in direct bookings through the booking engine which has positively impacted our revenues. In addition, the expanded distribution has helped us receive bookings even during the off-season period. Another key advantage is the support and account management team who are always responsive and helpful whenever needed. I would definitely recommend TravelStaytion to any host or property manager who wants to increase their property visibility, bookings and overall growth.

12 marca 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Thodoris, thank you very much for your kind review! We’re happy to hear that TravelStaytion has been helpful and that you’ve had a positive experience. We truly appreciate your support and recommendation! Best Regards,
TravelStaytion

Oceniono na 5 z 5

You were great

You were great, the Fiat 500 was a excellent car. All deai were great and we have booked all from Denmark

9 marca 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Michael. Thank you for your feedback! We’re delighted that you enjoyed your experience with us and we appreciate your kind words. We look forward to hosting you again soon!
Warm Regards,
TravelStaytion

Oceniono na 5 z 5

“Great apartment

“Great apartment. Clean, quiet, and well‑managed. Maintenance is responsive and the location is very convenient. Would definitely recommend.

27 lutego 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Thank you for your kind review Leonardo! We’re glad you enjoyed the apartment and the location. It was a pleasure hosting you, and we hope to welcome you again in the future.
Best Regards,
TravelStaytion

Oceniono na 5 z 5

This was a very pleasant stay

This was a very pleasant stay. Great location. Quiet and family friendly.

22 lutego 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Thank you for the awesome review, Christina! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon.
Best Regards,
TravelStaytion

Oceniono na 1 z 5

MUST AVOID THIS PLATFORM IF YOU ARE A HOST

As a professional property manager I would advise every host to absolutely avoid using this platform, customer service is a joke and payouts never come through..

It is curious that Travelstaytion does not reply to the hosts that have mentioned all the issues.. they do actually reply to the guests !!

14 sierpnia 2025
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Partner,

Thank you for taking the time to share your feedback with our team. We truly value your input and appreciate the opportunity to review your experience.

We would like to clarify that the matter referenced was related to a specific operational issue, which has since been addressed. The outstanding payments have been processed, and the account has been brought fully up to date.

Throughout this process, we made multiple efforts to communicate and resolve the situation directly. While we acknowledge that delays can be frustrating, this was an isolated case and does not reflect the standard level of service and support we aim to provide to our partners.

We remain committed to maintaining transparent communication and continuously improving our processes. Should you be open to it, we would welcome the opportunity to reconnect and restore a constructive collaboration.

Kind regards,
TravelStaytion

Oceniono na 5 z 5

VERY NICE STAY IN GROUND FLOOR STUDIO 2…

VERY NICE STAY IN GROUND FLOOR STUDIO 2 PAX IN LISBON...CATIA WAS VERY HELPFUL AND SHE WAS VERY KIND...THE FLAT ALSO WAS GREAT CLEAN WITH ALL WHAT YOU CAN NEED.WE WERE VERY CLOSE TO THE BIGGEST MALL IN LISBON COLMBO CENTER...

11 lutego 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Zakia, Thank you very much for your kind review. We are happy to hear you enjoyed your stay, the apartment, and the location. It was a pleasure hosting you, and you are always welcome back.
Best Regards,
TravelStaytion

Oceniono na 5 z 5

Beautiful property

Great experience, the home was very clean, beautiful and the area was very quiet. Easy check in and access to property went smoothly. Close to downtown, restaurants, and shopping. I Totally recommend this property 💯%.

12 lutego 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Melinda, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your stay. It was a pleasure hosting you, and we truly appreciate your recommendation. We hope to welcome you back again soon!
Best Regards,
TravelStaytion

Oceniono na 3 z 5

Mixed experience, improved after escalating to management

Very disappointing experience. Avoid at all costs.

We booked 2 separate properties with the company through Marriott as a third party agent. Whilst originally accepted within 48 hrs both bookings were cancelled due to so-called “system errors.” We were told the properties were already booked and unavailable for our dates. We were offered much less appealing, cheaper options instead with no indication of partial refunds.

A week later, the same properties were still showing as available to book for our dates. As we had originally had confirmation and booked annual leave we tried to book again assuming the issue had been resolved. We unfortunately received the same cancellation message following original confirmation.

As the property was advertised on other platforms I then booked the exact same property through hotels.com 10 minutes after being told it was fully booked at three times the advertised price (in order to be eligible free cancellation).

That booking was accepted and confirmed. We then received full check-in details directly from travelstaytion welcoming us, hence confirming the earlier “fully booked” explanations were out and out lies.

It is disappointing as had they explained a pricing error we would have been open to pay slightly more through the marriott platform in order to keep our elite night benefits. To add, the property was available on several other sites (booking.com, puffin cottages) at almost the same price offered with marriott just without the free cancellation so I booked at the higher price as a test purchase in order to have the option to cancel.

Based on this experience, the booking process feels unreliable and misleading. I would recommend that others proceed with caution.

*** response to reply***

To reiterate. You have told me the property was fully booked as you have again said in your reply, yet when booked via a different platform at 3 times the price, 5 minutes after being told the property was fully booked when booked via the original platform twice, I have had confirmation from yourselves and check in information. I have tried to communicate to your team but would not agree with your response that you have tried in any way to resolve the matter or been helpful in any way.

****Follow up****
After cancelling our purchase through hotels.com at 3 times the price we tried again to book through the marriott platform as it instantly became re-available. This was again rejected by travelstation and we were told to stop trying to book.

We requested a management call back and this is where things improved for us. Cornelia proved to be very helpful explaining that it was not full booked, as previously described. However it was priced incorrectly on the marriott platform. Something which they had not resolved, a month following our initial enquiry.

However, Cornelia was very helpful in obtaining a fair price for the booking and linking it to our marriot bonvoy account for the privileges. Since dealing with Cornelia our experience has been 5/5 so far, however we cannot give this as a true reflection of the company as other staff members/processes let them down.

13 lutego 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Josh,
Thank you very much for taking the time to share your feedback. We sincerely appreciate your honesty and would like to apologise again for any frustration this situation may have caused.
As previously communicated, the property originally selected was unfortunately unable to accommodate your stay due to a system outage and related operational issues that were beyond our control. We deeply regret that the alternative options offered did not meet your expectations and are truly sorry for any disappointment this caused.
As advised at the time, we recommended reaching out to our team for any further clarification or assistance. Throughout the process, we remained in contact and made every possible effort to support you, despite the involvement of multiple external parties.
Once again, please accept our sincere apologies for the inconvenience. We genuinely hope to have the opportunity to welcome you in the future and provide the smooth and positive experience we always strive to deliver.
Best regards,
TravelStaytion

Oceniono na 1 z 5

Withholding Payments from Hosts

I am a professional host and have been doing so for almost a decade. I host numerous properties on Travelstaytion, in addition to other booking platforms.

Travelstaytion has never sent a payout for one of the many stays I’ve hosted through their platform. I’ve checked their website and can confirm that the guests paid for each reservation and that Travelstaytion has my correct payout information, but nothing has been paid to me. It’s been months.

I’ve reached out to customer service multiple times, and I get the same “we are working on it” response with no details, material updates, or alternative solutions. It’s ridiculous. I’ve never had another booking platform respond like this or withhold payment for completed stays.

I saw another review on this platform expressing a similar problem, and I wonder if this is a routine issue for Travelstaytion. This urgently needs to be fixed.

9 lutego 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Partner,

Thank you for sharing your valuable feedback.

We fully acknowledge the issues that occurred and accept complete responsibility for the oversight.Please accept our sincerest apologies for the inconvenience this may have caused.

Following this matter, we first ensured that your account was fully up to date. Subsequently, our respective teams have been thoroughly briefed, and our SLA procedures have been carefully reviewed and strengthened to prevent similar situations in the future.

For those reasons we have tried multiple times to get in touch with you by e-mail and/or by phone but up to now we haven’t managed to reach you.

We respect your perspective; however, we feel that the rating does not accurately reflect the overall nature of our collaboration, the level of communication maintained during the issue, or the consistent efforts we make to generate bookings and create value for your business.

Once again, we sincerely apologize for any inconvenience caused and our teams remain at your full disposal should you require any further assistance.

Kind regards,
TravelStaytion

Oceniono na 5 z 5

Best Location EVER!

Stayed in Kissimmee for a Disney vacation with 11 family members. The location was minutes from all the locations. Had a few issues along the way, but they were resolved in a timely fashion. The house was in great shape and had tons of things to do in there. Very pleased, will visit again!

31 stycznia 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear Dennis, thank you so much for your wonderful review! We’re delighted to hear that you and your family had a great stay and enjoyed the location and the home. We’re also glad we could resolve the few issues quickly. It was a pleasure hosting you, and we truly look forward to welcoming you again in the future!
Best Regards,
TravelStaytion

Oceniono na 5 z 5

Again and Again.

This is a very clean and well appointed three level townhouse in a great location. It has four bedrooms and was less expensive than most hotels per night. The management team communicated with me via text and email and it was a very smooth stay. I will stay there again.......and again........and again........and again.

30 stycznia 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear G Matthew, thank you so much for your kind words! We’re glad you enjoyed the townhouse and found your stay smooth. We look forward to welcoming you back again!
Best regards,
TravelStaytion

Oceniono na 5 z 5

The house is absolutely lovely

The house is absolutely lovely! The bathroom upstairs was such a treat with that huge stand alone tub. I also used the steam in the shower as well. Views are gorgeous. Bed was cozy!

19 stycznia 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear A Evers, we really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Best Regards,
TravelStaytion

Oceniono na 5 z 5

Exceptional value

Exceptional value, conveniently located near all essential amenities like Waitrose Geant Lulu Kicker's bar, featuring pristine facilities and prompt communication from the host.

14 stycznia 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Sangbong, thank you for the great review! We are so happy you loved your experience and can’t wait to have you back for your next holidays. Until then, we are here if you need anything
Best Regards,
TravelStaytion

Oceniono na 1 z 5

I am trying to confirm a reservation

I am trying to confirm a reservation, and finding it impossible to communicate with them.

12 stycznia 2026
Opinia niezależna
Logo TravelStaytion

Odpowiedź od TravelStaytion

Dear XcustomerDave,

Thank you for your feedback. We’re sorry to hear you experienced difficulties confirming your reservation. As we’re unable to locate your booking based on this review, we kindly ask that you contact our customer support team at customerservice@travelstaytion.com or give us a call at +44 20 3624 0359 and provide your reservation details so we can assist you promptly.
We appreciate you bringing this to our attention and hope to resolve this for you soon.
Best regards,
TravelStaytion

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej