Your employee Mrs Nicola Gonzalez is a credit to your company. The assistance she gave me today in connection to my parcel was second to none. She was so knowledgeable and nothing was to much trouble... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Your employee Mrs Nicola Gonzalez is a credit to your company. The assistance she gave me today in connection to my parcel was second to none. She was so knowledgeable and nothing was to much trouble... Zobacz więcej
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I booked shipping via your website. I specified the size and weight and picked a box from the drop-down menu. A week later, I got an email saying that DPD couldn't put it on their conveyor belt and... Zobacz więcej
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A brilliant service to get packages delivered globally. I use this service 3-4 times per week and used for many years now. Quick & easy to use online with many optional search results from the best c... Zobacz więcej
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I use Transglobal Express a lot and can't rate them highly enough. They are extremely efficient and if any issues arise I can't fault the customer service received. They are second to none. I would... Zobacz więcej
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Transglobal Express is one of the UK’s leading international courier and freight forwarding providers. Since its incorporation in 1993, the company has earned a reputation for high quality air freight, sea freight and worldwide courier services. If you have any queries about any of your orders, or would simply like more information about our services, please contact enquiries@transglobalexpress.co.uk or call 0345 145 1212. Our office is open 8.30am-6pm Monday to Friday, and 9am-1pm Saturday.
Unit 5, The Gateway, Wirral International Business Park, Bromborough, CH62 3NX, Wirral, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Nikki was extremely helpful and answer all my questions. She also took extra mile to advise what to do next as our parcel stacked at international Customs. Super great customer service! Thank you Nikki!

Odpowiedź od Transglobal Express
Goods damaged in transit, shipment not even handleing by the comany i paid to do it, they sub contract to EVRI, customer service terrible, kept on saying they would update me... not one sigle update I had to reach out to them everytime which is a nightmare... will never use them again... 2 weeks from shipment was collected was out for delivery on 05/06 and was damaged, still has not been returned to the seller.

Odpowiedź od Transglobal Express
My parcel was not collected on the date stated. I contacted this company who said they would reschedule the collection. My parcel was not collected on this rescheduled date either.
I asked this company why this was and they said they had no idea. They also told me that they ship thousands of parcels so cannot (can’t be bothered) to try and find out why, they also couldn’t provide me with any details to contact the courier.
Thus saga went on so long that the person who had my parcel offered to just take it to a UPS collection point,
I have been offered £10 compensation for the time I have wasted, phone calls, e mails and also the time the person who had my parcel has taken to keep informing me about missed collections and the time it took them to take it to the UPS collections point. The tone of the e mails is not empathetic, they are more interested in describing the thousands of parcels they ship ( obviously I am only interested in my parcel). I would not recommend this company and will not be using them again.

Odpowiedź od Transglobal Express
I cannot recommend Transglobal Express highly enough. Having recently used them to send parcels over the past few years to Australia, I found the entire process to be excellent from start to finish.
The service was efficient, professional, and incredibly knowledgeable. International shipping can often be complicated, but the team made everything straightforward and were always on hand to answer questions and provide guidance.
The staff are exceptionally helpful, and a special mention must go to Gesle, who was absolutely fantastic. Friendly, knowledgeable, and genuinely committed to helping, she made the whole experience stress-free and gave me complete confidence that my parcel was in safe hands.
If you are looking for a reliable company for international shipping, particularly to Australia, I would highly recommend Transglobal Express. Outstanding customer service and a first-class experience throughout.

Odpowiedź od Transglobal Express
They cannot help. I use them to book shipments on a weekly basis, using them as a platform for UPS and DHL...UPS parcel has been stuck for weeks, but when I ask, Transglobal simply say they cannot help...i need to speak to UPS and Borderforce..no support at all...which is a shame.

Odpowiedź od Transglobal Express

Odpowiedź od Transglobal Express
Very efficient service. From Gosport to Canada in 5 days. staff always helpful

Odpowiedź od Transglobal Express
We can always rely on Transglobal to give us an excellent service and top notch support. Thank you.

Odpowiedź od Transglobal Express
初めての利用で荷物の取り違えで、大幅に輸入の予定が崩れました。
現在、私の荷物はどこにあるのでしょうか?
報告もないから不明です。

Odpowiedź od Transglobal Express
Excellent door-to-door service achieved smoothly and quickly

Odpowiedź od Transglobal Express
the chat feature is useless. There's never anyone available there.

Odpowiedź od Transglobal Express
As always Transglobal were fantastic! Very easy booking system - great communication. Hugely appreciated being able to speak to a human being!! Very prompt collection and delivery of a very large parcel to Germany in 2 days! Excellent service!

Odpowiedź od Transglobal Express
The courier that came to pick up my boxes was unprofessional. I saw how he was throwing other packages recklessly and dropping them on the ground (to get them out of the way). Ignored FRAGILE written on my boxes too, rotated them, dropped them with force in the van. I’m scared my boxes will be damaged. Also, if all cars could have some sort of company identification on them - that would be great, thought of scam first. East London area

Odpowiedź od Transglobal Express

Odpowiedź od Transglobal Express
I always receive excellent customer service when I call Transglobal. I have to however give a special review for Nikki.
In my opinion she went over and above in helping me get my parcels delivered. It was really important that these parcels were released from customs in Portugal as they contained items for my daughters wedding.
Without her help and swift communication we may not have received them in time.
I can't thank her enough.

Odpowiedź od Transglobal Express
My main dealings were with Nicola who was always professional, helpful and pro-active. I was very satisfied with the way my query was dealt with and resolved.

Odpowiedź od Transglobal Express
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